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Development and implementation of Digital Primary and Urgent Care systems within the NHS and internationally

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Location: MS Teams

Thursday, 7th July 2022

 

Health Sciences Seminar Series

 

via Teams at 12:00

 

Professor Jeremy Dale, Professor Sophie Staniszewska and Professor Swaran Singh

 

Health Sciences REF Impact Cases

 

 

Development and implementation of Digital Primary and Urgent Care systems within the NHS and internationally

Jeremy Dale, Head of the Unit of Academic Primary Care

Summary of the impact:

University of Warwick research has influenced digital approaches to care. The work has created important system change in services that have benefited patients and clinicians in a range of ways. Examples include:

· Warwick research informed the development of Odyssey, a clinical decision support tool for emergency, urgent and primary care; now used by UK, New Zealand and Australian ambulance services, resulting in efficiencies that are allowing substantial cost savings for health services (Jeremy Dale).

· NHS England and The Royal College of General Practitioners guidance regarding online consultations have been shaped by Warwick research, and used by health care professionals to support delivery (Helen Atherton).

· The online resource ‘Care Companion’, co-created with carers, the NHS and social care empowers carers, relieving pressure on health and social care services in Coventry and Warwickshire (Jeremy Dale and Ronni Nanton).

· Online assessment systems, CHAT-P and CHAT-B enable remote follow up for cancer patients (Ronni Nanton).

Understanding and Valuing Patient and Public Perspectives

Sophie Staniszewska, leads the Patient and Public Involvement and Engagement (PPIE) and Experiences of Care Research Programme at Warwick Medical School

Summary of the impact:

Warwick’s research into patient and public involvement (PPI) has contributed to changing the way in which healthcare is researched, evaluated and improved. It has embedded the patient perspective into the development of health and social care systems, both in the UK and internationally. Research by Professor Sophie Staniszewska and colleagues from Warwick Medical School has directly shaped more than 75 NICE guidance documents, including the first national and international clinical guidelines on patient experience. Through collaboration with policy organisations, care providers, and global research organisations, the work has placed patient experience at the centre of policy-making and best practice guidance. The researchers have created new opportunities, which enable patients and the public to have a voice in the creation and dissemination of healthcare knowledge.

Youth Mental Health Policy and Service Reform: Regional, National and International Impact

Swaran Singh, Professor of Social and Community Psychiatry

Summary of the impact:

One in four people in the UK will experience a mental health problem each year. One in ten children and young people (CYP) have a diagnosable mental health condition. Professors Birchwood and Singh’s research into early intervention has improved quality of care, response time and access to services for people across the UK and internationally. As a result of their research and its implementation, over 79% of Early Intervention in Psychosis (EIP) teams now deliver NICE-compliant care within two weeks, improving patient outcomes while saving GBP5,536 per patient, per year for the NHS (total saving GBP15,862 per patient during EIP care). Singh and Birchwood’s research into transition has been pivotal in the reform of youth mental health services, launching the first 0-25 years services in 10 cities in the UK, benefitting a combined population of over 8 million people nationally, and millions more internationally through replication in Australia, Ireland and Canada. Their work has directly changed national policy and guidance, including the training of psychiatrists across all 27 EU states. Birchwood is a founding member of the International Association for Youth Mental Health which is promoting these reforms across the world. Singh is a founding member of IAYMH.

This seminar will be recorded. Please ensure your Microsoft Teams setting is on ‘mute’ before joining the talk.

 

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