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Caregiver Support

If you need support, there are many options available to you. Please consider getting in touch with one of the organisations below.


Carer’s UK Telephone Helpline
Tel: 0808 808 7777
Monday to Friday, 9am – 6pm

This helpline provides information and guidance to unpaid carers. This covers a range of subjects including:

Benefits and financial support; your rights as a carer in the workplace; Carers' assessments and how to get support in your caring role; services available to carers and the people you care for; how to complain effectively and challenge decisions.

You can also find information and advice for carers on their website or advice at carersuk dot org


Tel: 116 123

If you need somebody to talk to, Samaritans is available 24 hours a day, 365 days by phone and jo at samaritans dot org and more information can be found on their website.

Dementia UK - Admiral Nurse Dementia Helpline

Tel: 0800 888 6678

Mon-Fri 9am - 9pm; Sat-Sun 9am - 5pm

The Admiral Nurse Dementia Helpline is for anyone with a question or concern about dementia, including Alzheimer’s disease. They also provide critical emotional and practical support to carers affected by the coronavirus (COVID-19). Advice is available over the telephone, by email helpline at dementiauk dot org or on their website.

Age UK Advice Line

Tel: 0800 678 1602

8am-7pm, 365 days a year

Age UK's advice line is a free, confidential national phone service for older people, their families, friends, carers, and professionals. You can also find out more about their support services in your area on their website and guidance for carers 

The Silver Line Helpline

Tel: 0800 4 70 80 90 - 24 hours a day


The Silver Line is a confidential, free helpline for older people across the UK open 24 hours a day, 365 days a year.

Their specially trained helpline team can offer conversation and friendship; provide information and advice; link callers to local groups and services; refer people on to receive regular friendship calls; protect and support older people who are suffering abuse and neglect

You can find out more information at their website.

Dementia Connect Line

Tel: 0333 150 3456

Mon-Wed, 9am – 8pm; Thu- Fri, 9am – 5pm; Sat-Sun, 10am – 4pm

Dementia advisers will listen and give you the support and advice you need, including coronavirus advice and connecting you to help you need.

MIND UK Infoline

Tel: 0300 123 3393 Text: 86463

Monday to Friday, 9am-6pm

The MIND UK Infoline provides an information and signposting service for people with mental health problems.

They provide advice about mental health problems, treatment options and advocacy and can signpost help near to you.

You can get advice by email info at mind dot org dot uk or on their website.

Helpful websites

NHS - specific guidance for carers of people with dementia

Dementia Carers Count - a charity that provides training about dementia for carers

Citizens Advice- for legal advice involving dementia

Care Companion - online resources for carers in Warwickshire

Alzheimers Society - information for carers

Alternatively, please contact your GP who can direct you to services in your local area.