09:00 – 09:30

Registration & Coffee

09:30 – 09:40

Introduction & Welcome (Mark Sujan / Warwick Medical School)

09:40 – 10:40

Session 1: Perspectives on the Application of Safety Methodologies in Health

09:40 – 10:10

Early lessons from the Health Foundation’s Safer Clinical Systems programme:  Challenges for applying safety engineering methodologies in health (Jane Jones / The Health Foundation & Matthew Cooke / Warwick Medical School)

10:10 – 10:40

A heuristic map of Lean and Safety Engineering methodologies (Nick Rich / Cardiff)

10:40 – 10:55

Coffee

10:55 – 12:25

Session 2:  Practical Methods for Learning from Experience

10:55 – 11:25

Primary Care Trigger Tool (Richard Jenkins, Alison Tongue / NHS Institute)

11:25 – 11:55

Organisational Learning & Tools (Floor Koornneef / TU Delft)

11:55 – 12:25

A markers framework for assessing and monitoring patient safety (Jonathan Back, Ann Blandford, Dominic Furness  / UCL Interaction Centre)

12:25 – 13:10

Lunch

13:10 – 14:40

Session 3: Practical Methods for Analysis and Design of Safe Clinical Systems

13:10 – 13:40

Error and misplaced liability for error at the sharp end (Harold Thimbleby / Swansea University)

13:40 – 14:10

The use of scenarios and stories to inform analysis and design in health (Cathy Ingram / Hereford Hospital NHS Trust)

14:10 – 14:40

Combining Analytical & Narrative Techniques in the Design of Reliable Care Processes (Mark Sujan / Warwick Medical School) 

14:40 – 14:55

Coffee

14:55 – 16:00

Group Work

Group 1: Review of methodologies

Group 2: Review of stakeholders and their training needs

16:00 – 16:30

Discussion

16:30

Close