Compensation time will be awarded, where there is effectively complete instrumental failure (e.g. loss of a main component, compressed air, power etc.) or performance of a vital component (e.g. the probe, required insert) was so far short of the specified performance it resulted in no useful data being collected.
Requests for compensation time should be addressed to the facility manager. The decision on awarding compensation time is made by the local management team, subject to reporting to the national management committee.