E-resources Service Status

Access to ProQuest Ebook Central has been working intermittently since Friday 16th January, with some users reporting no access due to their IP range.

If you are affected by this, ProQuest have requested that you delete all existing cookies for that browser. You can do this manually, or by clicking this link:

https://ebookcentral.proquest.com/clearcookie/clearcookie.html

Once this link has deleted your Ebook Central cookies, it will redirect you to the Ebook Central landing page. After this, please try the original link to the book again and access should be restored.

You can also try:

• Using a private/incognito browser
• Using a different browser, e.g. Chrome, Microsoft Edge, Firefox

Additional ProQuest guide to deleting cookies: Deleting Ebook Central Cookies and Cache From Browsers

Some users have reported issues when trying to access eResources from Library Search. Users are accessing links on Library Search but are presented with a 400 error message, stating that the Header is too large. We are very sorry about if you have experienced this issue. The service provider has been contacted and we hope to get a solution soon. In the meantime there are some workarounds that are working in most cases.

Some quick solutions include clearing cookies, using a private browser session to access material, or to access the material from the Classic Catalogue.

Please open this post to see details on workarounds.

The Library has updated the method for authenticating to Library e-resources. We are now using OpenAthens instead of Shibboleth and the Library proxy server. This will help to future proof Library authentication, provide more stable access and better functionality, and will allow more flexibility in the way that we provide access to our e-resources. All Library links to e-resources (e.g. via Library Search, Talis Aspire, etc.) have been updated to use OpenAthens. However, if you have direct links to Library e-resources which don't go via Library Search, Talis Aspire, etc. you may find these no longer work and if so you will need to manually update them. These links will contain the following string after the domain of the e-resource: 'pugwash.lib.warwick.ac.uk'. Examples of these links are as follows:

• https://0-onlinelibrary-wiley-com.pugwash.lib.warwick.ac.uk/doi/10.1111/caim.12176
• http://0-www.tandfonline.com.pugwash.lib.warwick.ac.uk/doi/full/10.1080/08832323.2017.1398129

Please do contact the Library if you need support with this.

There is more information about accessing Library e-resources on our web pages.