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Issues with Library Search or e-resources will be posted here as we find out about them - if you are experiencing a problem which is not mentioned here please contact us.

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Library Search or Library Website error message

We seem to have a few people that have reported a particular issue when trying to search for material using Library Search. However, it is only affecting a small proportion of of Warwick users, so it has been particularly difficult to pinpoint the exact cause of the issue. Users have reported seeing an error message like the one below:

Error message displayed

In most cases clearing the cookies and cache from your web browser will resolve the issue. So please do this first of all and then try to test out your access to the resource again. If this does not work then there are services that might provide an alternative solution.

For alternative access to eBooks and to search physical books, then please use the Classic Catalogue.

For an alternative way to search for electronic article access then please use Google Scholar using University of Warwick Library Links settings.

Many thanks for your help

Fri 07 May 2021, 10:28 | Tags: e-resources ongoing issue