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Issues with Library Search or e-resources will be posted here as we find out about them - if you are experiencing a problem which is not mentioned here please contact us.

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BSI Online | FileOpen Plugin Required

BSI has added additional security features. This has made accessing PDFs from the resource more prohibitive to access.

If you are working on your own device, then please access the resource after installing the required OpenFile plugin. Managed devices on campus should already have the plugin installed.

Please note that browser-based PDF viewers, such as Microsoft Edge and Google Chrome will not work when accessing any PDF documents from BSI Online.

Please select for further information and support.

Wed 25 Aug 2021, 13:24 | Tags: e-resources

Library Search or Library Website error message

A few users have reported to have received a browser error message when searching on Library Search. If you are experiencing similar problems, then please select this link for guidance on solutions and alternative services. You can also share your experience so that we can investigate the situation in more detail.

Fri 07 May 2021, 10:28 | Tags: e-resources ongoing issue

Nexis: Feature not Authorized

If you are trying to access NexisUni but encounter an error message stating that, "Feature not Authorized". Then please try to access the resource by using the alternative route from the catalogue record.

Image of error message

Tue 09 Feb 2021, 13:14 | Tags: e-resources

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