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Issues with Library Search or e-resources will be posted here as we find out about them - if you are experiencing a problem which is not mentioned here please contact us.

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Oxford University Press (WebBridge articles and Article links)

OUP have recently upgraded their service. As far as we are aware access is working when accessing eJournals directly. However, there is currently and intermittent issue with trying to link to journal articles through WebBridge and URL links to articles.

OUP have been contacted and are working on resolving the issue for us. We are very sorry for any inconvenience caused.

Please open up post for workaround and more information

Mon 31 Jan 2022, 10:55 | Tags: e-resources ongoing issue

Cloudflare issues

We are aware that Cloudflare error messages are still occasionally occuring on some publisher sites when logging in via our proxy server.
One solution is to try logging in via Institution if this is an option.
If clearing browsing history and trying alternative browsers does not work for you please forward a screenshot to Library Enquiries and we will contact the publisher on your behalf


Fri 28 Jan 2022, 09:46 | Tags: e-resources ongoing issue

BSI Online | FileOpen Plugin Required

BSI has added additional security features. This has made accessing PDFs from the resource more prohibitive to access.

If you are working on your own device, then please access the resource after installing the required OpenFile plugin. Managed devices on campus should already have the plugin installed.

Please note that browser-based PDF viewers, such as Microsoft Edge and Google Chrome will not work when accessing any PDF documents from BSI Online.

Please select for further information and support.

Wed 25 Aug 2021, 13:24 | Tags: e-resources

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