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Would you like to work for the University of Warwick Library? Details regarding a number of Library vacancies are available on our website.

LSEG Workspace is an online global company and financial database from the London Stock Exchange Group available to students and staff across the University. 

It was launched in June 2025 when the Eikon/Datastream service was withdrawn from use by the service provider. Eikon/Datastream was available on a standalone pc in the Library (with similar standalone terminals in WBS and Economics). LSEG Workspace is the replacement product for Eikon/Datastream. 

With WBS, the Library provides access to a limited number of licences (due to the very high cost of licences) which have been issued via a process of self-registration up to this point. However, this is not currently providing a good or equitable user experience. In particular, the system does not advise when all licences are in use, and does not offer a waiting list, which creates anxiety and uncertainty around access to the database.  

From 27 October 2025, we will be changing to a manual system of issuing licences. Managed by the Library, this will ensure equitable access through the maintenance of a waiting list system. 

The process is straightforward for users, who will complete a brief MS Form to request a licence. They will then either be immediately given access to an LSEG Workspace licence, if one is available, or added to the waiting list. The library will review the waiting list and licence period regularly, and current licence periods and waiting times will be displayed on our LSEG Workspace library guide. 

We will continue to issue licences for 7 days but will reserve the right to reduce the licence period if demand is very high, to ensure as much access as possible. Users will always be informed when taking up a licence how long they have the licence for. 

To find out more about LSEG Workspace and how to access, we have a dedicated guide here: https://warwick.libguides.com/buseco/workspace.

This year the highest scoring group of questions were for ‘Learning Resources’ with a positivity score of 91%. This group of questions includes "How well have the library resources (e.g., books, online services and learning spaces) supported your learning?". And the positivity response for this question has gone up from 90.16% last year to 92.6%.

During the summer the Library has had trial access to “Summon AI Assistant”, a Beta product made available as an enhancement to our Library Search software.

The AI Assistant allows for natural language searching within the Library Search database, and from the results retrieved, ranks by relevance to the original query. The 5 ‘best’ sources are identified and the abstracts used to create an overall summary response to the original query.

We have extensively tested this product and have sought feedback from academics and students.

We have found that it does not currently meet the needs of our users. The results it supplies are not sufficiently and reliably accurate to enable us to recommend it as there is a significant risk that students may end up missing key resources from their research if they rely on this tool. For example, some publishers and content aggregators such as Elsevier and JSTOR do not allow their content to be indexed via the tool.

We have therefore made the decision to withdraw access to the Summon AI Assistant at this time.

However, it is a Beta product and may be subject to development and enhancement. We will continue to monitor this and will consider making it available to our users at a future date if future testing suggests it would be helpful for our users.

The Library has purchased a wide range of new online resources to support learning, teaching and research. Find out more below!