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Supporting development

Taking on a paid role within a project presents a valuable opportunity for students to gain first hand experience in a professional setting. For many, however, this may be their first exposure to workplace norms, expectations, and responsibilities. As such, it is essential to provide targeted support to help them navigate and thrive in this new environment.

Giving Feedback

Why does it matter?

Effective feedback is a key part of supporting student staff in their roles and helping them grow professionally.

Whether they’re working as an Ambassador, supporting a project or in an administrative role, clear and constructive feedback helps build confidence, improve performance, and foster a positive working environment.

Tips for giving effective feedback:

  • Be timely- give feedback soon after the event so it’s fresh and actionable
  • Be specific- focus on clear examples rather than general comments
  • Balance praise and suggestions- recognise what went well and offer ideas for improvement
  • Encourage reflection- ask students to share their own thoughts on how things went
  • Keep it two-way- create space for dialogue and questions

Support ongoing development

  • Set regular check-ins to review progress and offer support
  • Share opportunities for training or skill-building
  • Encourage peer feedback and collaboration- particularly with any fellow student staff

Encouraging Reflection

Personal Branding - Values & Strengths

Your students may need help to understand how they work and what they might look for in a work environment. By allowing them some time to discover their strengths, as well as their values, you can help them better understand how they work and what is important to them in a future career.


Transferrable Skills

Transferrable skills are often seen as intangible - students will have a different degree of understanding around: what they're already good at, what they need to develop, what energises them. Skills development may be an inherent part of the role, but your students may benefit from some discussion in this area.


Tracking Personal Development

You may want to consider how best to encourage students to support their own development, and what this might look like in the workplace. Even if the post is short, there are development activities you can support them with, e.g. questions you can use for reflection, or skills and goals tracking.


Sourcing Opportunities

Working in a university and being a part of the staff team can offer students some amazing opportunities. To make the most of their experience, they may benefit from mentoring, coaching or shadowing - to increase their project exposure and understanding of their role in the team.


Monthly Reflective Task

The Co-Creation Officers could submit a monthly reflective task to their supervisor. They could aim to answer questions such as:

  • What have I done this month?
  • What will I be doing going forward?
  • What have I learnt so far?

The aim of this is to capture the learning and development of students through the role. Their supervisor can then review the monthly report and use this to identify opportunities for the student and set tasks which match their goals.

Reflective Portfolio

The students could also use the monthly reflective task to create a reflective portfolio as they progress through the role.

The aim of this is to capture the learning and development through the whole process.
The reflective portfolio should detail:

  • What the students learned in the role
  • What they gained out of their experience
  • Which skills were developed
  • Goals and aspirations set for the future.

Completing this portfolio could be a useful way of identifying skills and development.

These tasks can be especially insightful when looked through by staff- it can reveal unintentional, but positive, consequences of the different aspects of the students work. In particular, it can be fantastic for identifying how the student-staff experience could be improved for future student role holders.


Building Confidence

Public Speaking

Students may be required to speak in public settings or contribute to formal discussions. For many, this will be their first experience demonstrating and developing these skills in a professional context. It is important that you actively create opportunities for them to build both their confidence and competence.


Networking

Your students may struggle to understand how to network, and find it quite intimidating. It is good to remember that a lot of networking skills are linked to stakeholder management soft skills. Allowing them to develop this in a safe and supported environment can help them improve skills needed for future networking.


Presentation Guidance

As part of their role, students may be required to present on the project and their findings. This may be their first experience communicating in this context.

Although this overlaps with public speaking, designing and delivering content through a presentation is a slightly different skillset.


Stakeholder Management

Stakeholder engagement is an intangible and difficult-to-manage skill. If this is a large part of the students' work, then they may need significant guidance and support.


A good place to help encourage students to utilise and test their confidence can be by getting students to share this through their LinkedIn, you can see guidance on sharing this here.

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