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Information for Current Apprentices

Your apprenticeship

Each of our apprenticeship programmes has been carefully mapped to the appropriate Apprenticeship StandardLink opens in a new window to ensure apprentices gain the specific Knowledge, Skills and Behaviours (KSBs) required for their job role.

The process below outlines 10 key stages of an apprenticeship so you know what to expect from your programme. A wheel listing the 10 stages of an apprenticeship; enrolment, induction, on- and off-the-job training, OneFile, tripartite review meetings, assessments, feedback, gateway, end point assessment, award.

Study and Wellbeing Support

In addition to the support offered by your academic tutors, you will be assigned a dedicated Apprenticeship Tutor to provide you with both academic and pastoral support and to discuss your progress and any concerns you have throughout your apprenticeship.

We also have a range of specialist departments to provide further help so we've brought together key links and contact information for University services that you may want to access, whether you're just starting your apprenticeship, or have been on your programme a while.

Below are some quick links to the applications that you will be using on a regular basis as part of you studies.

OneFileLink opens in a new window– The e-portfolio system used to compile the portfolio of evidence required for successful completion of your apprenticeship. Your Apprenticeship Tutor will use OneFile to set assessments and tasks, give feedback, monitor learning progress and off-the-job training, record attendance and document progress reviews.

OneFile guidance and support can be found hereLink opens in a new window

MoodleLink opens in a new window – The University's Virtual Learning Environment (VLE) is a web platform that provides you with access to online course materials, activities, assignment submission and communication tools. Every module has a Moodle page.

TabulaLink opens in a new window – Tabula allows you to receive important announcements, check assessment marks and your timetable, give course and module feedback, contact your lecturers and supervisors, access forms and change contact details.

Warwick emailLink opens in a new window - This is the address that we will use to contact you and you should use it to email members of staff. Please make sure you check your Warwick email account daily and do not let your inbox become full.

MyWarwick Mobile App Link opens in a new window - In the MyWarwick app students can access key links and contact information and regular news updates and announcements. t can also be used to view teaching timetables, coursework deadlines, check emails and create alerts.

You can find details of all IT information and services for students here Link opens in a new window.

We want to ensure you to feel safe, supported and valued within our campus community, and although you may not spend large amounts of time on the University campus, you are fully entitled to the support and wellbeing services we offer.

Wellbeing Support Link opens in a new window - Wellbeing Support Services provide advice, information and support to navigate the challenges and opportunities of student life. Their main aims are to promote mental health and wellbeing for all students, identify support needs, discuss strategies for managing mental health difficulties, provide short-term or ongoing support, and, if needed, access to other services.

Wellbeing Support Services are located on the ground floor of Senate House and can be contacted at or on 02476 575 570.

Disability Services Link opens in a new window - Disability Services encourage students to declare any disability or learning difference so that they can discuss support requirements to enable reasonable adjustments to be made for the duration of their studies.

Disability Services are located on the ground floor of Senate House and can be contacted at or on 02476 575 570.

Skills Team Link opens in a new window - The Skills Team offer workshops, advice and online learning to support you in developing core skills such as team working, time management and academic writing.

The Skills Team are located in University House and can be contacted at

Community Safety Link opens in a new window - The University Community Safety Team work 24 hours a day to support the University’s aim to ensure there is a safe, secure and friendly environment for students, staff and visitors.

24-hour Control Centre (general enquiries) 22083 or 024 7652 2083

Emergency (fire, police, ambulance) 22222 or 024 7652 2222

Parking enquiries 22206 or 22209 / 024 7652 22206/9

Report and Support Link opens in a new window - Everyone at the University of Warwick has the right to feel safe. Harassment of any kind is completely unacceptable, and our community is an environment where prejudice and socially unacceptable behaviour are never tolerated. In order to disclose a concern or incident please visit our Report and Support webpage. This can be made anonymously or with full details if you wish to speak to an advisor.

Safeguarding and Prevent - The University has a fundamental responsibility to provide an environment in which individuals of all ages, whether staff, student or visitor, may work, learn and develop in a safe environment.

If you have any Safeguarding or Prevent concerns either on campus or in the workplace please speak with your University Apprenticeship Tutor or Line Manager as soon as possible. They, with the University Safeguarding Team, will be able to provide you with the appropriate support.

Key documents

There are some key documents that will outline the roles and responsibilities of you the apprentice, your employer and the University that you will refer to throughout your apprenticeship programme.

An apprenticeship agreement must be signed by yourself and your employer before the start of the programme and outlines key details about the apprenticeship such as; training length, job role and apprenticeship programme, amount of off-the-job training hours, working conditions and rate of pay.

Your Commitment Statement will outline the planned content and schedule of training, your responsibilities as well as those of your employer and the University. It must be signed by all three parties. It also includes links to key University policies below, that you may need to refer to during your apprenticeship.

    If you have any questions regarding these policies please contact your Apprenticeship Tutor in the first instance.

    You will be given your Apprentice Handbook during Induction. It will outline your relationship with the University, and the rights and the services to which you are entitled. It is an extension of the Apprenticeship Agreement and Commitment Statement providing further detail on respective roles and responsibilities, as well as programme specific information. It will be a useful resource throughout the duration of your apprenticeship.

    Covid-19 information

    There are no longer restrictions on teaching and learning in higher education settings as a result of COVID-19. This means face-to-face teaching can go ahead in line with 'Stay Safe at Warwick' guidance.

    Please get in touch with your University Apprenticeship Tutor if you have any questions.

    Discounts for apprentices!

    The NUS Apprentice Extra card provides discounts at hundreds of high street and online brands. Save money on fashion, eating out, travel, health and fitness and more.

    Find out more about NUS Apprentice Extra.Link opens in a new window

    Create your 'My Apprenticeship' account

    You will also receive an invitation to create a 'My apprenticeship' account from the Education Skills Funding Agency (ESFA).

    Your 'My apprenticeship' account will allow you to:

    • confirm that your apprenticeship details are correct

    • access guidance on what is expected of you, us as your training provider and your employer

    • access additional support

    • access and review your apprenticeship details throughout the apprenticeship

    So please look out for the email which will be sent to your Warwick email address and create your account.

    Find out more about a 'My Apprenticeship' account.Link opens in a new window