Skip to main content Skip to navigation

Professional Services

The Department's Senior Administrator, Andrea Humber, Head of Operations, can be reached on englishSDA at warwick dot ac dot uk

Student enquiries (UG/PGT/PGR) will be covered by the Professional Services team based in FAB5.42. They can be reached at

Undergraduate Programmes

UGEnglish@warwick.ac.uk

Postgraduate Programmes

PGenglish@warwick.ac.uk 

PGRenglish@warwick.ac.uk

OFFICE HOURS

Term Time

Monday-Thursday 10am - 12pm & 2pm - 4pm

Friday 10am - 12pm & 2pm - 3pm

Vacation Time

Monday - The office is closed but staff will be working from home

Tuesday to Thursday 10am - 12pm & 2pm - 4pm

Friday - The office is closed but staff will be working from home.

Alex Breeze

Widening Participation Officer

alex dot breeze at warwick dot ac dot uk

FAB 5.42

Contact Alex for any queries connected with Transformations, Performance and Pedagogy, partnerships with schools, book loans and anything else related to widening participation.

 

Andrea Humber

Head of Operations

englishSDA at warwick dot ac dot uk

FAB 5.42

  • Five Year Financial Planning. Overview of deaprtments income and expenditure.
  • Oversight of Department HR matters including recruitment.
  • Management support for the Head of Department.
  • Leadership and development of the Professional Services Team.
  • Strategy & Planning
  • Governance/Committee support.
  • Complaints, appeals, FOI requests.

Angela Nakra

Undergraduate Programmes Officer

angela-sapna dot nakra at warwick dot ac dot uk

FAB 5.42

  • UG Module registration process & module registration reports
  • TWD/PWD. Repeats/Restarts - UG
  • Attendance monitoring & reporting, including setting up MP Schemes
  • Comms regarding all monitoring points UG & ensuring all recorded
  • Admins support Academic Integrity/PAP investigations - ACP
  • UG Welfare Group Committee

Chris Dunn

Senior Programmes Officer

Chris dot J dot Dunn at warwick dot ac dot uk

FAB 5.42

  • Timetable Construction - Teaching Timetable - includes rescheduling seminars
  • Workload allocation
  • UG Module application & allocation
  • Module Evaluation
  • UG Essay deadlines, marking & moderation/2nd marking
  • Tabula Small Groups - setting up UG & PGT
  • Seminar Sign up
  • MAB/ATP returns
  • Course Regulations/Module DIETS
  • Module Approval & Amendments
  • Handbooks - UG, PGT, PGR, Year Abroad/Exam handbook
  • UG/PGT webpages/website - updates & staff intranet redesign

Claire Denney

Programmes Officer

c dot denney at warwick dot ac dot uk

FAB 5.42

  • Personal Tutor Allocation - UG/PGT
  • PhD Vivas
  • PhD Admin
  • PhD TWD/PWD/extensions
  • Attendance monitoring & reporting PGR
  • PhD upgrades

Dee Parker

Executive Officer

D dot Parker dot 1 at warwick dot ac dot uk

FAB 5.42

Supports the effective management and operations of the department, including:

  • Financial Administration – general finance transactions, sales and purchasing invoices, research grants, travel and expenses claims, providing advice and guidance on the University’s financial procedures and regulations.
  • HR Administration – STP/GTA contracts, supporting recruitment of new appointments.
  • Support for planning and delivery of departmental events.
  • Executive support to the Head of Department, Deputy Head and Head of Operations.
  • Departmental space management, room allocations and bookings, minor works allocation and furniture requirements.
  • Travel bookings and guidance on departmental travel queries.

pilbin.jpg

Heather Pilbin

Academic Administrator

H dot S dot Pilbin at warwick dot ac dot uk -

FAB 5.42

  • Oversight of UG/PGT & PGR

Julie Rawlinson

Academic Administrator (secondment)

J dot D dot Rawlinson at warwick dot ac dot uk

FAB 5.42

  • Oversight of UG/PGT & PGR

 

Kim Bester

Senior Programmes Officer

K dot Bester at warwick dot ac dot uk

FAB 5.42

  • PG Module application, allocation, registration process and module registration reports
  • Setting Exam Board dates & membership
  • PG-Dissertation admin
  • External Examiners
  • Continuing overview of MC/Exam Board process/Examination handbooks
  • Exam board regulations
  • PhD Admin
  • Graduation ceremonies
  • Scholarships & bursaries
  • Module Approval & Amendments
  • Graduate Studies Committee

Paul Conway

Programmes Officer

p dot conway at warwick dot ac dot uk

FAB 5.42

  • Tabula set up for assessments - UG & PGT
  • Reasonable Adjustments UG/PG
  • Work on MC claims throughout the year - prepare & maintain documents for MC panels
  • Marking workflow - monitoring UG assignments - Marking & Feedback & post submission queries for essays & exams
  • PGT Welfare Group

Rachel Oelman

Undergraduate Programmes Officer (Wed-Fri)

r dot oelman at warwick dot ac dot uk

FAB 5.42

  • Induction & Welcome Week
  • Exam Papers
  • Examination set up
  • Degree Transfers
  • NSS/PTES/PRES
  • Admin for intercalated year students application & when on year abroad
  • UG Dissertation admin
  • Admin for incoming visiting students