Andrea Humber

Role: Head of Operations

Email: englishSDA@warwick.ac.uk

Office: FAB 5.42

• Five-Year Financial Planning: Overview of department's income and expenditure
• Oversight of Department HR matters including recruitment
• Management support for the Head of Department
• Leadership and development of the Professional Services Team
• Strategy & Planning
• Governance/Committee support
• Complaints, appeals, FOI requests

Angela Nakra

Role: Undergraduate Programmes Officer

Email: angela-sapna.nakra@warwick.ac.uk

Office: FAB 5.42

• UG Module registration process & module registration reports
• TWD/PWD. Repeats/Restarts - UG
• Attendance monitoring & reporting, including setting up MP Schemes
• Comms regarding all monitoring points UG & ensuring all recorded
• Admin support for Academic Integrity/PAP investigations - ACP
• UG Welfare Group Committee

Chris Dunn

Role: Senior Programmes Officer

Email: Chris.J.Dunn@warwick.ac.uk

Office: FAB 5.42

• Timetable Construction - Teaching Timetable (including rescheduling seminars)
• Workload allocation
• UG Module application & allocation
• Module Evaluation
• UG Essay deadlines, marking & moderation/2nd marking
• Tabula Small Groups - setting up UG & PGT
• Seminar Sign up
• MAB/ATP returns
• Course Regulations/Module DIETS
• Module Approval & Amendments
• Handbooks - UG, PGT, PGR, Year Abroad/Exam handbook
• UG/PGT webpages/website updates & staff intranet redesign

Claire Denney

Role: Programmes Officer

Email: c.denney@warwick.ac.uk

Office: FAB 5.42

• Personal Tutor Allocation - UG/PGT
• PhD Vivas
• PhD Admin
• PhD TWD/PWD/extensions
• Attendance monitoring & reporting PGR
• PhD upgrades

Dee Parker

Role: Executive Officer

Email: D.Parker.1@warwick.ac.uk

Office: FAB 5.42

• Supports the effective management and operations of the department, including:
• Financial Administration – general finance transactions, sales and purchasing invoices, research grants, travel and expenses claims, providing advice and guidance on the University’s financial procedures and regulations.
• HR Administration – STP/GTA contracts, supporting recruitment of new appointments.
• Support for planning and delivery of departmental events.
• Executive support to the Head of Department, Deputy Head and Head of Operations.
• Departmental space management, room allocations and bookings, minor works allocation and furniture requirements.
• Travel bookings and guidance on departmental travel queries.

Heather Pilbin

Role: Academic Administrator

Email: H.S.Pilbin@warwick.ac.uk

Office: FAB 5.42

• Oversight of UG/PGT & PGR

Julie Rawlinson

Role: Academic Administrator (secondment)

Email: J.D.Rawlinson@warwick.ac.uk

Office: FAB 5.42

• Oversight of UG/PGT & PGR

Kim Bester

Role: Senior Programmes Officer

Email: K.Bester@warwick.ac.uk

Office: FAB 5.42

• PG Module application, allocation, registration process and module registration reports
• Setting Exam Board dates & membership
• PG-Dissertation admin
• External Examiners
• Continuing overview of MC/Exam Board process/Examination handbooks
• Exam board regulations
• PhD Admin
• Graduation ceremonies
• Scholarships & bursaries
• Module Approval & Amendments
• Graduate Studies Committee

Paul Conway

Role: Programmes Officer

Email: p.conway@warwick.ac.uk

Note: Paul is on secondment to WMG until July 2025

Rachel Oelman

Role: Undergraduate Programmes Officer (Wed-Fri)

Email: r.oelman@warwick.ac.uk

Office: FAB 5.42

• Induction & Welcome Week
• Exam Papers
• Examination setup
• Degree Transfers
• NSS/PTES/PRES
• Admin for intercalated year students application & when on year abroad
• UG Dissertation admin
• Admin for incoming visiting students