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Professional Services

The Department's Senior Administrator, Andrea Humber, Head of Operations, can be reached on englishSDA at warwick dot ac dot uk

Student enquiries (UG/PGT/PGR) will be covered by the Professional Services team based in FAB5.42. They can be reached at UGEnglish@warwick.ac.uk  PGEenglish@warwick.ac.uk PGRenglish@warwick.ac.uk

OFFICE HOURS

Monday-Thursday 10am - 12pm & 2pm - 4pm

Friday 10am - 12pm & 2pm - 3pm

 

Kim Bester

Senior Programmes Officer

K dot Bester at warwick dot ac dot uk

FAB 5.42

  • PGT Comm & associated admin
  • PGR Admin
  • UG Exams admin - exam papers, exam board scheduling, externals.
  • Oversee Module boards/MC Panels/Exam Boards
  • PG admissions
  • Scholarships & bursaries
  • Graduation ceremonies

Chris Dunn

Senior Programmes Officer

Chris dot J dot Dunn at warwick dot ac dot uk

FAB 5.42

  • UG Comm & associated admin
  • Workload allocation
  • Teaching & timetable
  • UG & PGT module allocation
  • Diets/MAV/MAB returns
  • Module evaluation
  • Website/IT issues
  • Module registration
  • Departmental Comms

 

Andrea Humber

Head of Operations

englishSDA at warwick dot ac dot uk

FAB 5.42

  • Five Year Financial Planning. Overview of deaprtments income and expenditure.
  • Oversight of Department HR matters including recruitment.
  • Management support for the Head of Department.
  • Leadership and development of the Professional Services Team.
  • Strategy & Planning
  • Governance/Committee support.
  • Complaints, appeals, FOI requests.

Angela Nakra

Undergraduate Programmes Officer

UGEnglish at warwick dot ac dot uk

FAB 5.42

  • UG/PGT Mitigating Circumstances
  • UG/PGT Reasonable Adjustments
  • TWD/Transfers/Restarts
  • Academic Integrity/PAP investigations
  • Personal Tutor Allocation
  • Admin for intercalated year students application & when on year abroad

 

Rachel Oelman

Undergraduate Programmes Officer (Wed-Fri)

UGEnglish at warwick dot ac dot uk

FAB 5.42

  • UG exams admin
  • UG/PGT Mitigating Circumstances
  • UG/PGT Reasonable Adjustments
  • TWD/Transfers/Restarts
  • Incoming visiting students
  • UG admissions
  • PGR admin
  • Personal Tutor Allocation

Dee Parker

Executive Officer

D dot Parker dot 1 at warwick dot ac dot uk

FAB 5.42

Supports the effective management and operations of the department, including:

  • Financial Administration – general finance transactions, sales and purchasing invoices, research grants, travel and expenses claims, providing advice and guidance on the University‚Äôs financial procedures and regulations.
  • HR Administration – STP/GTA contracts, supporting recruitment of new appointments.
  • Support for planning and delivery of departmental events.
  • Executive support to the Head of Department, Deputy Head and Head of Operations.
  • Departmental space management, room allocations and bookings, minor works allocation and furniture requirements.
  • Travel bookings and guidance on departmental travel queries.

Julie Rawlinson

Academic Administrator (secondment)

J dot D dot Rawlinson at warwick dot ac dot uk

FAB 5.42

  • Research Comm & associated admin
  • PGR admin
  • Extension requests - PG
  • UG/PGT Assignments
  • UG Exams Admin Overview of MC/Exam Board process/Examination handbooks/Exam board regulations
  • Handbooks - UG, PGT, PGR, Year Abroad/Exam handbook
  • NSS/PTES/PRES
  • Induction & Welcome Week

pilbin.jpg

Heather Pilbin

Academic Administrator

H dot S dot Pilbin at warwick dot ac dot uk -

FAB 5.42

  • TALC & associated admin
  • Teaching & Learning
  • Timetabling/workload
  • Attendance
  • Extension requests - UG
  • Handbooks - UG, PGT, PGR, Year abroad/Exam handbook
  • NSS/PTES/PRES
  • Induction & Welcome Week

Alex Breeze

Widening Participation Officer
alex dot breeze at warwick dot ac dot uk

FAB 5.42

Contact Alex for any queries connected with Transformations, Performance and Pedagogy, partnerships with schools, book loans and anything else related to widening participation.

Paul Conway

Programmes Officer

p dot conway at warwick dot ac dot uk

FAB 5.42

  • UG/PGT Mitigating Circumstances
  • UG/PGT Reasonable Adjustments
  • UG/PGT Attendance Monitoring
  • Monitoring points
  • PG admissions
 

Claire Denney

Programmes Officer

c dot denney at warwick dot ac dot uk

FAB 5.42

  • UG/PG assignments - setting up/tracking
  • Academic Integrity/PAP investigations
  • Marks to Tabula
  • Small groups - setting up
  • PGR admin
  • Module registration
  • PGR/Attendance Monitoring