Professional Services
Department of English - Staff Directory
The Department's Senior Administrator, Andrea Humber, Head of Operations, can be reached on englishSDA@warwick.ac.uk
Student enquiries (UG/PGT/PGR) will be covered by the Professional Services team based in FAB5.42. They can be reached at:
| Undergraduate Programmes | UGEnglish@warwick.ac.uk |
|---|---|
| Postgraduate Programmes | PGenglish@warwick.ac.uk |
| PGR Programmes | PGRenglish@warwick.ac.uk |
OFFICE HOURS
Term Time:
Monday-Thursday 10am - 12pm & 2pm - 4pm
Friday 10am - 12pm & 2pm - 3pm
Vacation Time:
Monday - The office is closed but staff will be working from home
Tuesday to Thursday 10am - 12pm & 2pm - 4pm
Friday - The office is closed but staff will be working from home.
Staff Directory
Andrea Humber
Role: Head of Operations
Email: englishSDA@warwick.ac.uk
Office: FAB 5.42
- Five-Year Financial Planning: Overview of department's income and expenditure
- Oversight of Department HR matters including recruitment
- Management support for the Head of Department
- Leadership and development of the Professional Services Team
- Strategy & Planning
- Governance/Committee support
- Complaints, appeals, FOI requests
Angela Nakra
Role: Undergraduate Programmes Officer
Email: angela-sapna.nakra@warwick.ac.uk
Office: FAB 5.42
- UG Module registration process & module registration reports
- TWD/PWD. Repeats/Restarts - UG
- Attendance monitoring & reporting, including setting up MP Schemes
- Comms regarding all monitoring points UG & ensuring all recorded
- Admin support for Academic Integrity/PAP investigations - ACP
- UG Welfare Group Committee
Chris Dunn
Role: Senior Programmes Officer
Email: Chris.J.Dunn@warwick.ac.uk
Office: FAB 5.42
- Timetable Construction - Teaching Timetable (including rescheduling seminars)
- Workload allocation
- UG Module application & allocation
- Module Evaluation
- UG Essay deadlines, marking & moderation/2nd marking
- Tabula Small Groups - setting up UG & PGT
- Seminar Sign up
- MAB/ATP returns
- Course Regulations/Module DIETS
- Module Approval & Amendments
- Handbooks - UG, PGT, PGR, Year Abroad/Exam handbook
- UG/PGT webpages/website updates & staff intranet redesign
Claire Denney
Role: Programmes Officer
Email: c.denney@warwick.ac.uk
Office: FAB 5.42
- Personal Tutor Allocation - UG/PGT
- PhD Vivas
- PhD Admin
- PhD TWD/PWD/extensions
- Attendance monitoring & reporting PGR
- PhD upgrades
Dee Parker
Role: Executive Officer
Email: D.Parker.1@warwick.ac.uk
Office: FAB 5.42
- Supports the effective management and operations of the department, including:
- Financial Administration – general finance transactions, sales and purchasing invoices, research grants, travel and expenses claims, providing advice and guidance on the University’s financial procedures and regulations.
- HR Administration – STP/GTA contracts, supporting recruitment of new appointments.
- Support for planning and delivery of departmental events.
- Executive support to the Head of Department, Deputy Head and Head of Operations.
- Departmental space management, room allocations and bookings, minor works allocation and furniture requirements.
- Travel bookings and guidance on departmental travel queries.
Heather Pilbin
Role: Academic Administrator
Email: H.S.Pilbin@warwick.ac.uk
Office: FAB 5.42
- Oversight of UG/PGT & PGR
Julie Rawlinson
Role: Academic Administrator (secondment)
Email: J.D.Rawlinson@warwick.ac.uk
Office: FAB 5.42
- Oversight of UG/PGT & PGR
Kim Bester
Role: Senior Programmes Officer
Email: K.Bester@warwick.ac.uk
Office: FAB 5.42
- PG Module application, allocation, registration process and module registration reports
- Setting Exam Board dates & membership
- PG-Dissertation admin
- External Examiners
- Continuing overview of MC/Exam Board process/Examination handbooks
- Exam board regulations
- PhD Admin
- Graduation ceremonies
- Scholarships & bursaries
- Module Approval & Amendments
- Graduate Studies Committee
Charlotte Pearce
Role: Widening Participation Officer
Email: charlotte.pearce@warwick.ac.uk
Office: FAB 5.42
- Contact Charlotte for any queries connected with Transformations, Performance and Pedagogy, partnerships with schools, book loans and anything else related to widening participation.
Rachel Oelman
Role: Undergraduate Programmes Officer (Wed-Fri)
Email: r.oelman@warwick.ac.uk
Office: FAB 5.42
- Induction & Welcome Week
- Exam Papers
- Examination setup
- Degree Transfers
- NSS/PTES/PRES
- Admin for intercalated year students application & when on year abroad
- UG Dissertation admin
- Admin for incoming visiting students