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Improving patients, carers, and primary care healthcare professionals' experiences of discharge communication from specialist palliative care to community settings: a qualitative interview study

The aim of this study is to understand patients’, carers’, and general practice professionals’ experiences of discharge communications from specialist palliative care. We will listen to the experiences of these groups to identify how to improve discharge communication in ways that better support patients’ and carers’ need

We will speak to 30 carers and/or patients recruited through hospices and hospitals. We will also interview 15 healthcare staff in General Practice. We will analyse these interviews to understand people’s discharge experiences and communication needs.

The need for this project was identified through patient and public involvement in our previous study exploring the content of hospice discharge letters (link).

We will co-produce a summary of best principles for discharge communication from specialist palliative care and share this with key specialist palliative care organisations and networks. We will publish the findings in academic journals and present them at conferences.

Funded by:

This study/project is funded by the National Institute for Health and Care Research (NIHR) [Research for Patient Benefit (NIHR204938)]. The views expressed are those of the author(s) and not necessarily those of the NIHR or the Department of Health and Social Care.

Research team members:

Dr Katherine Weetman, University of Birmingham

Dr John MacArtney, University of Warwick

Dr Catherine Grimley, University of Warwick

Aprella Fitch, University of Birmingham

Professor Cara Bailey, University of Birmingham

Professor Jeremy Dale, University of Warwick 


1st January 2024 – 31st March 2025

External Links:

This project follows on from previous hospice discharge research



Dr Cath Grimley catherine dot grimley at warwick dot ac dot uk

Dr John MacArtney john dot macartney at warwick dot ac dot uk