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Healthcare Operational Management

Course Aims

To support the learner’s knowledge on the research, adoption and evaluation of new approaches involving operational issues that oversee the management of healthcare and service delivery

To provide learners with the wide experience, problem solving skills and theory needed for understanding complex issues that characterize healthcare organization in order to lead and manage change

To promote the intellectual and person development of the learner within the context of operational management in health service systems.

To develop participants abilities to work in multi-disciplinary teams to solve complex problems, requiring many different skills to complete

Course Learning Outcomes
  • Systematic understanding of the fundamentals of healthcare operational management sufficient to
  • permit the study of the current literature, identification of gaps in information, and engagement in discussion with peers
  • Critically evaluate issues of design, economics, and ethical considerations surrounding the day-to-day management of healthcare service delivery systems.
  • Critically appreciate different theoretical and evidence frameworks that oversee the organization of health service systems and their effects on operational management structures
  • Critically approach problem solving by identifying information needs and assembling information from different sources to understand complex issues surrounding the management of current health service systems
  • Evaluate different types of information in a variety of formats (including current research, technical manuals, standards and guidelines).
  • Make use of existing theories and concepts, and be able to apply them to new problems and scenarios.
  • Synthesise and analyse information and ideas, and apply creative and original thought in order to propose appropriate new solutions to complex problems.
Module Requirements for Healthcare Operational Management

Candidates for the MSc will be required to take 185 credits overall to include modules equivalent to at least 120 credits from the Required list, as well as a dissertation project.

Candidates for the Postgraduate Diploma will be required to take 125 module credits from the Required list.

Candidates for the Postgraduate Certificate will be required to pass 60 credits from the Required list.

Candidates for the Postgraduate Award will be required to pass 30 credits from the Required list.

Definition of terms:

  • Core: students must pass the module (50% or above)
  • Optional core: students must take the stated proportion of modules from this list and must achieve a pass (50% or above).
  • Required: students must achieve mark of 40% or above on the module
  • Defined Elective: students must take the stated proportion of modules from this limited list
  • Optional (elective) modules: students may take any remaining credits from this list after satisfying the list requirements outlined above
  • Students are still required to achieve the stated amount of passed credits and credits failed in the 40s for award as per General PGT Regulations page

Course regulations are written as the basis on which awards can be made. They are not written to make any guarantee of which optional modules may be available in any location in a specific academic year.