This page contains all email resource accounts used by the Finance Office department and is intended to help direct queries to the appropriate team or person.
Click on the area / team for a drop down of each email resource account and its use.
For internal use, to receive queries on payment / coding, requests for floats or queries about sap posting.
This should be done as soon as you are aware that the income will be received. It is important that this is done in a timely manner so that income is recognised in department accounts in the correct period.
This account should be used for sales order release requests, credit checks, requests for payment links, queries regarding invoices, requests to blocking / unblock customers and to notify credit control of any credit notes raised.
Reminder: FP8 requires Financial Controller approval, prior to being released, if the credit note is over £50k.
This account should be used to send MDR1 forms to create customers, amend customer accounts, re-opening & expanding of accounts and any other requests to do with customer account set up.
Please ensure any MDR1 form is completed in full before submitting.
For general enquiries relating to anti-bribery compliance and training requirements.
For use by FinRegs Champions to request approval, or to make any disclosures under the Financial Procedures.
General enquires should be directed to your department's FinRegs Champion/s in the first instance. They will then contact or escalate with FinRegs through the necessary channels.
Queries from departmental administrators of the VIDATUM timesheet system. Individual timesheet users with queries should seek help from their department’s VIDATUM administrator.
Queries about financial reporting, eligible costs, checking changes to project budgets, post-award queries that are likely to have a financial bearing on the project (e.g. extensions, suspensions, new staff, etc.).
