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Click and Collect service

The main Library building is open for study, browsing the collection, self-service loans, book returns, or access to other Library services. If you wish to minimise your time in the Library or would like Library staff to pick your items for you, please use Click and Collect.

How it works

Customers can order up to 10 books from off our shelves using the online form, and then pick them up from the the collection point in Short Loan, Floor 1 at the main Library when they are ready.

The collection point will be open between 08:30 - 24:00, Monday to Sunday.

Click

  • Pre-order up to 10 books using our online form
  • You will receive an email notification to your email address when your books are ready for collection. The email will detail how to collect your items and where to check them out to yourself. Please be aware that it may take up to 48 hours to process your request
  • We will hold your books for 1 week after your collection notification has been sent. If your books are not collected by this time, they will be re-shelved

Collect

  • The collection point is accessed next to the Helpdesk within the Main Library and will be signposted for you, open 24 hours, Monday to Sunday
  • The collection point for your Click and Collect can be found on Floor 1 in the Short Loan area
  • When you get to the collection point, material will be shelved under classmark order and a self-issue kiosk will be available to check out your books

Return 

  • Check your Mylibrary account to see when your books are due for return
  • Books can be returned via the returns machine on floor 1 of the Library
  • We know things have been challenging, so we are pleased to tell you that we are not currently charging fines on any items and have not done so since 18 March 2020. However, you will still receive automated courtesy and overdue notices if an item becomes overdue

 FAQs

Click & Collect services are available to all customers.

You can use the online form. If you have problems accessing or completing the form, please email us at library at warwick dot ac dot uk.

You can request up to 10 items at any one time.

We will email you at your email address and give you a timeframe (up to 4 days) to collect.

We want to help you as quickly as possible. You will be able to collect books within 48 hours after ordering, You can collect your books 24 hours, Monday to Sunday.

You will be notified via your email and given a timeframe for collection – please do not come to the Library to collect your books if you haven’t received an email from us. Please bring your University card with you so you can check your books out yourself using the self-issue machines.

The books for collection will have been placed on hold for you and will be shelved in classmark order for you to pick up and check out using the self-issue machines.

Yes. They must request the books and await a confirmation email. You will need have the confirmation email we send to them as this will provide the details of the books you need to collect and their classmarks. If possible we would appreciate it if you can bring their University Card.

Students will be able to borrow all items until their membership expires, whichever is sooner. Staff loans will be issued until July 2021.

Use Library Search. We have 67,000 eJournals and 1.1 million e-books available for use 24/7. Use the search filters on the left of your search results to filter results to e-books.

Postal Loans: a free Postal Loans service is available for current Warwick staff and students, with the service taking up to 10 days to deliver your book.

Scan and deliver: allows current staff and students to request an individual scanned copy of one chapter (or 5%) of a book or one article per issue of a journal from the Library’s collections, subject to copyright permissions. The scan will be emailed to the your email address and is provided only for personal use for educational purposes.

Alternative formats: if, because of a disability, you require an alternative format of a Library resource you can request this through the University’s Disability Services. If you wish to request alternative format requests please email disability at warwick dot ac dot uk to discuss your requirements.

RNIB Bookshare: is an online Library catalogue for print-disabled leaners, including those with dyslexia or those are blind or partially sighted. Visit Disability Services RNIB to check eligibility and request access.

All items should be returned via the book returns machine. This is located on floor 1 of the Library and available during standard opening hours 08:30 - 24:00.