Warwick Award help centre

If you're having any difficulties with the Warwick Award - trying to register, struggling to log in, or finding it hard to navigate the platform - then you've come to the right place! On this page, you'll find lots of useful information to help solve your problem. And, if it doesn't, you'll also find details of how to contact our team, either in person, via email, or on Teams.

For more general information about the Warwick Award - including how it works and a range of FAQs - check out the 'What is the Warwick Award?' page of this website.

Warwick Award help centre

Registration problems

You can sign up for the Warwick Award, for free, using your Gradintelligence account.

If you experience any difficulties accessing the two-factor authentication code during your registration, please check your spam/junk mail folders in the first instance. If that still does not resolve your problem then please email Gradintelligence's Helpdesk who will assist you directly.

Accessing Gradintelligence

First time using Gradintelligence at Warwick? Activate your account using that link sent to your University email address (search Gradintelligence to find it). If you cannot find this, you can easily reset itLink opens in a new window.
Previously accessed your Higher Education Achievement Report or a digital Award Certificate? Use the username and password for your account. If you need to reset it, you can do so via GradintelligenceLink opens in a new window.
Once you have access to your Gradintelligence account you’ll easily be able to sign up to the Award.

Accessing your certificates & badges

The Warwick Award Digital Certificates can be accessed via the Official Documents page from the GradIntelligence Homepage or the Student Wallet via the left-hand menu option. Please note that unlike your academic certificates, the Warwick Award certificate is only available in a digital format.

We've put together guidance on how to access your certificates and badges, as well as how to use them, on a separate page of this website.

Video overview of the Warwick Award platform Overview of Forage

Forage is a University of Warwick partner that works with hundreds of organisations and provides a digital work experience platform. With these virtual work experiences, you can complete real remote work experience placements with real companies. They’re a great way to learn about and try out entry-level positions in a range of organisations, as well as building skills too!

We recently hosted a webinar with Forage to give an overview of their platform, and you can watch a recording of it right here. In this webinar, you’ll learn how to use the Forage platform to find, participate in work experience opportunities, and then claim the associated core skills points towards your Warwick Award.

Talk to us!

If you have any questions about the Warwick Award and can't find the answers on these webpages, you can always email skills@warwick.ac.uk and the team will get back to you.

You can also make use of our drop-in sessions to chat with a member of our team and have your questions answered directly. We run online drop-in sessions during term times.

12noon-2pm Fridays: Virtual drop-in sessions on Teams - book via MyAdvantage (search for Warwick Award virtual drop-in in the events sectionLink opens in a new window)

Other pages that might interest you: