Student Feedback Survey: Results
In Term 3, many of you took part in the Student Feedback Survey, our joint University and Students’ Union (SU) survey. Thank you again to everyone who shared your views, we really appreciate you taking the time to provide your feedback.
The survey included questions about support, connections, and awareness of and engagement with key SU services, alongside questions on wellbeing and cost of living. We have included key findings below:
- 90% of students agreed they ‘feel safe at University’, an increase of 2% from this time last year.
- 88% agreed that they feel ‘respected by staff I meet’ and they ‘feel they can be themselves’.
- 77% feel that they belong at the University, a 5% increase on Term 3 2022/23 (72%). 68% feel they belong in their department which, while lower than those that feel they belong at the university, this is 6% higher than last year.
- Both a sense of community and sense of support have increased over the course of the 2023/24 academic year increasing by 8% and 7% respectively.
- Looking at the University’s Wellbeing Support Services, 71% stated that they are aware of the services available for mental health/wellbeing support, a 7% increase since Term 3 2022/23. Additionally, 86% of students agree that ‘it is good to know there are mental health and wellbeing services available’.
- 77% of those that have used and 71% of those that have not, state that the wellbeing/mental health support services are easy to use. This is an increase on last year of 6% for those that have used the service, and 8% for those that have not.
- 67% of students who responded agreed they are ‘satisfied with the SU at my University’. This is a 4% increase on Term 3 2022/23.
- Approximately six in ten students who responded (58%) are worried about financial circumstances while at University, and 66% are worried about financial circumstances after University. Both of these have fallen since last year (down from 61% and 68% respectively).
Responding to your feedback
Based on previous survey feedback, we wanted to ensure you are aware of current opportunities and support available to you:
- If you need any mental health and emotional wellbeing support, please reach out to the Wellbeing and Student Support team.
- If you are unsure of where to go for support or advice, you can speak to your personal tutor or supervisor as they will be able to give you guidance or signpost you to the right team to help. If you live on campus, you can speak to the Residential Community team who can help or signpost you to the relevant team.
- The Students' Union Advice Centre is also available to help if you’re experiencing a problem in relation to your studies, accommodation, money or personal problems.
- Through the Warwick Presents programme, there are a variety of social events and opportunities that you can join.
- You can also explore the Students' Union societies and sports clubs, covering a wide range of interests.
- On the Cost of Living Hub, you will find details about financial support and other resources.
- Our Careers team can help you explore career possibilities and build your confidence as you think about next steps after university.
Next steps
Once the survey is closed, we will be working closely with colleagues to analyse the results of the Student Feedback Survey alongside other feedback opportunities, such as the National Student Survey (NSS), PTES and PRES in order to pull out common themes and we will share with you any planned action based on your feedback.
Be involved in the dialogue
At Warwick, we all contribute to the conversation and it's this on-going dialogue that helps us learn from each other. Look out for future opportunities to share your feedback including in the Welcome Week survey (if you’ve recently joined us), and of course our Term 1 & 3 Student Feedback Survey.
You can also join the Warwick Student Panel. The Panel is a community-based platform where over 700 Warwick students take part in short online activities, or attend focus groups to share their thoughts and help us to shape the University for the future. In return, they have lots of opportunities throughout the year to win prize draws or receive incentives for taking part.