• Click on "START" and then "Control Panel"
• If you do not see the "Network Connections" icon then select the left hand side bar option to "Switch to Classic View"
• Double click on "Network Connections"
• If the "Wireless Network Connection" is showing as disabled, then right click the icon and select "Enable"
• Right click on the "Wireless Network Connection" and select "Properties"

• Select the "Wireless Networks" tab. If it does not exist, ensure that you have enabled the interface.
• In the "Preferred networks" section, click the "Add" button

• In the "Network name (SSID)" enter "eduroam" in lowercase (SSID'S are case sensitive)
• Select "WPA2" as the "Network Authentication" method and "AES" as the "Data encryption" type

• Select the "Authentication" tab and in the "EAP type" drop down box select "Protected EAP (PEAP) instead of the default. Also uncheck the box that says "Authenticate as computer when computer information is available"

• Select "Properties" under the "EAP type" box to open a new option window.
• Tick the "Validate server certificate" box and tick "AddTrust External CA Root" - if this is not listed, could try "GTE Cybertrust Global Root"
• NOTE: Internal (Warwick) customers may be able to just untick Validate Server certificate, and not tick any Trusted root certification authorities - as the system should automatically be able to pick up the certificate when logging in.
• NOTE: External (Non Warwick) customer may not have the same list of Trusted root certification authorities - if they have their own instructions from their own university they can try ticking the one recommended by their university.
• Click on Configure button by Secured password (EAP-MSCHAPv2)
• Untick "Automatically use my Windows logon name and password"

• Once near a eduroam access point, select the access point from the possible connections. You should get an automatic information box which will give a login prompt when selected

• At the prompt, enter your University username followed by "@warwick.ac.uk" (or visiting university domain) and your IT Services password

If you require further assistance, please visit the Helpdesk on the 1st Floor of the Library. Please note that all users of this service must abide by the University of Warwick IT Regulations.

NOTES FOR EDUROAM and Windows XP - Windows XP SP3 upgrade required

Users with PCs running Windows XP SP2 who are having trouble connecting on Eduroam need to make sure that they upgrade to Windows XP SP3.

When selecting the certificate use ‘Trust External CA Root’ for eduroam as 'GTE Cyber Trust Global Root' doesn’t work