What is the Virtual Desktop?

The Virtual Desktop Infrastructure (VDI) allows you to access the School of Engineering's computing resources remotely, providing a similar experience to using a physical computer on campus, without the need for your own high spec computer or having to buy a Windows machine.

How Do I Access the Virtual Desktop?

1. Ensure you have a stable internet connection.

   • A reliable internet connection is essential for a smooth experience.

2. Install the VMware Horizon Client.

   • Download the Client:
     Visit the VMware Horizon Client download pageLink opens in a new window and select the version compatible with your operating system (Windows, macOS, Linux, iOS, or Android).
   • Install the Client:
     Follow the on-screen instructions to install the software on your device.

3. Connect to the Virtual Desktop.

   • Open the VMware Horizon Client:
     Launch the installed application.
   • Add Server:
     Click on "Add Server" or "New Server."
     Enter the server address: vdi.warwick.ac.uk
     Click "Connect."
   • Log In:
     When prompted, enter your University of Warwick username (e.g., u1234567) and password.
     Click "Login."
   • Select Desktop:
     Choose the available virtual desktop assigned to you, such as "Engineering Desktop."
     Double-click to open the virtual desktop.

What Can I Do on the Virtual Desktop?

Once connected, you'll have access to the same software and resources available on the School of Engineering's physical computers. You can work on assignments, access specialized engineering software, and save files.

How Do I Save My Work?

• University Network Drives:

  Save your files to your personal network drive (often labeled as the H: drive) to ensure they are backed up and accessible from other university computers.

• OneDrive for Business:

  You can also save files to your OneDrive account provided by the university.

  Access it through Office 365Link opens in a new window.

How Do I Disconnect?

When finished, log off from the virtual desktop to end your session properly.
Close the VMware Horizon Client application.

What Other Resources Are Available?

• Office 365:
  Access your university email and online Office applications through Office 365Link opens in a new window.

• MyFiles:
  Access your university file storage remotely via MyFilesLink opens in a new window.

By following these steps, you can effectively use the Virtual Desktop Infrastructure to support your studies in the School of Engineering.

Where Can I Get Support?

IT Services Help Desk:
If you encounter any issues, contact the IT Services Help Desk:

• Phone: +44 (0)24 7657 3737
• Online Help Desk: ITServicesHelpDeskLink opens in a new window

Frequently Asked Questions:
For common queries, visit the ITServicesFAQpageLink opens in a new window.

Report a fault with VDI.
Engineering VDI Support - Service Portal (service-now.com)