Pastoral Care and Welfare

There are various sources of student support and guidance available to you within the Department and the University, but the one that you might find most easily accessible is the pastoral care system within the Department.

In the Department of Economics, there is a network of Personal Tutors (PT), and Year Tutors (YT), headed by the Senior Tutor, who works under the overall responsibility of the Director of Undergraduate Studies. Each of these roles carries specific responsibilities.

The Senior Tutor is Dr. Amira Elasra and your Year Tutor is Emil Kostadinov. We also have Student Support and Progression Officers, Tina Macskimming and Inga Turner who are available for all students based in the Department of Economics.

Personal Tutor

The Deputy Director of Undergraduate Studies, Dr Emil KostadinovLink opens in a new window, is your Personal Tutor (PT) and you can turn to them for confidential advice regarding personal or academic matters. Your Personal Tutor is an important contact with the Department and University.

Your Personal Tutor is there to help you when things are not going as well as you would like. Perhaps you have concerns about your academic work or personal development. However, your Personal Tutor is also there to talk with you when things are going well! You might like to arrange an appointment with your Personal Tutor to discuss some of the following things:

• How your modules are progressing - which subjects you enjoy and which you find more challenging, and prioritising your workload.
• Changing modules.
• Gaining feedback on your academic progress and areas that can be improved.
• Gaining feedback on your personal development, such as skills that you should develop.
• Your non-academic achievements to help your tutor write your reference.
• Concerns about application forms for internships/jobs.
• Asking about references and how to request them.
• Gaining advice on further study.

It is important that you know your Personal Tutor and that they know you, as this will enable them to provide you with much more effective feedback on your academic and personal development. By discussing your personal and academic development, as well as your future career plans, your Personal Tutor will be in a much better position to write you a reference and you will be in a stronger position having benefited from their expert feedback and advice. Your Personal Tutor will respect any confidences (subject to University guidelines on confidentiality).

Year Tutor

The main responsibility of the Year Tutor is to act in the role of a Senior Tutor for their respective year group. Your Year Tutor is the Year 2 Tutor Eleanya Nduka. The role of each of the Year Tutors will be based on the following responsibilities:

• Any medical or personal extenuating circumstances that are affecting your ability to study and/or engage in your degree course. Any evidence should be submitted via the mitigating circumstances portal on Tabula under 'personal circumstances'.
• Any additional support that you may require from University Support Services.
• Any concerns you have over your engagement.
• Any issues relating to Departmental or University rules and regulations.
• Temporary or Permanent Withdrawal queries.
• Any problems relating to plagiarism.
• Concerns that you may not wish to raise with your Personal Tutor.

In addition to this, the Year Tutor may ask to meet with you if the Department or University has concerns about your attendance or engagement on your degree course; in particular if you are missing too many monitoring points or non-engagement at seminars.

Year Tutors may represent you in University processes, such as in the investigation of plagiarism, other sorts of cheating, exam boards and in the investigation or disciplinary committees, although more severe cases may be referred to the Senior Tutor.

The Director of Undergraduate Studies oversees the academic success of all undergraduate students. They collaborate with the Senior Tutor, Year Tutors and Student Support and Progression Officers to ensure your academic well-being. If you encounter academic challenges, they will proactively reach out to you. We will use various methods, including face-to-face meetings and Microsoft Teams calls, to schedule these meetings.

Senior Tutor

Under the guidance of the Director of Undergraduate Studies, the Senior Tutor Amira ElasraLink opens in a new window for term 1 and Emil Kostadinov for term 2 has overall responsibility for the operation and design of the Personal Tutor system in Economics. The Senior Tutor also directs the Academic and Pastoral Support team involving Personal Tutors and Year Tutors, who may defer cases needing higher-level support to the Senior Tutor, particularly those in which support at a University committee, is required.

Another aspect of their role is to review cases of students with poor attendance or study records. When records identify cases of students with poor attendance or with other apparent study problems, the relevant Year Tutor will have the responsibility of contacting students to suggest a review meeting.  If a meeting is required we will use various platforms to contact you such as email and Microsoft Teams. Students might choose to involve the Personal Tutor in this discussion.

Find out more about the Senior Tutor on the Pastoral Support webpageLink opens in a new window.

Daily drop-in sessions and the Academic and Pastoral Support (APS) team

Your wellbeing is important to us and we are always here to help you. If there is something troubling you, or hindering you from focusing on your studies please do make contact with our Academic and Pastoral Support (APS) teamLink opens in a new window. One of the members of the team will be able to discuss your concerns and signpost you to the appropriate person or service when needed. It is important to understand the mitigating circumstances process and make the department aware of any extenuating circumstances that could affect your degree course.

To support you the departmental APS teamLink opens in a new window provides twice-daily drop-in sessions where you are welcome to make an appointment to speak with one of the members of our team. The drop-in sessions will be held during term time in the Student Welfare Support room (S0.90).

Our Student Support and Progression Officers, Tina MacSkimming and Inga Turner are members of the department APS team. They are here to offer pastoral support to students. They are available to discuss concerns about your ability to engage efficiently with your degree course and they will provide you advice on how to apply for mitigating circumstances or extensions. You can meet them in their sessions available through our daily drop-in sessions. Should you need to speak to them or the APS team outside of these sessions, you can email them at economics.pastoral@warwick.ac.ukLink opens in a new window to arrange a meeting.

Please note: none of the above meetings is to be a replacement for attending your Personal Tutor meetings.

There may be times when you will experience academic or personal issues or have mitigating circumstancesLink opens in a new windowLink opens in a new window. If you do, please consider contacting us during our working hours between 9:00am-5:00pm Monday to Thursday and 9:00am-4.00pm on Fridays. We are here for you. If you are on campus and require out-of-hours emergency help please contact Community Safety on 024 7652 2222 or read the emergency contact information.

The University has a very detailed webpage describing how Warwick operates its welfare system. It is important to make yourself familiar with all the services available to you: Wellbeing Support Services

Additional Departmental support

If you are unsure about something, it is always best to talk to someone about it. There are a range of different people available to have such a conversation with, depending on your situation and who you feel comfortable talking to in the first instance.

Academic Lecturers and Advice and Feedback Hours

The lecturers who will be providing your lectures within each of your modules are there to provide you with guidance on their subject area. You may only see them for an hour per week. However, every member of the academic staff has two advice and feedback hours per week. You should make use of these as a means of clarifying any areas of confusion within previous lectures or to discuss future topics. You can also use them to discuss areas that you both find interesting. You should always ensure you are prepared for your lecturer’s advice and feedback hours.

You shouldn’t be using them as a means of asking the lecturer to repeat the lecture but should attend them with specific questions or areas of confusion that you would like clarification on. Access details of each member of staff's Advice and Feedback HoursLink opens in a new window.

Module Support and Feedback Class Tutors

For core modules, you will have small module Support and Feedback classes with tutors, who go over topics within your module in much more detail than in lectures. These are essentially a feedback session and should be used as such. You are in much smaller groups than in lectures, so this is a good opportunity to discuss questions and concepts and receive feedback on your approach to problems and understanding key concepts. These tutors also have advice and feedback hours every week during term time.

Module Support and Feedback classes allow for more informal, less scripted interaction and occur. Each of these classes is managed by a tutor who will:

• invite you to raise problems
• provide feedback on your understanding of the material
• lead discussion
• invite you to lead the discussion, usually after some preparation
• assign and grade coursework
• record your attendance, participation and marks
• offer you any individual advice, in or out of the module Support and Feedback class.

It is important that you take the opportunity now to clarify any areas of confusion and develop your understanding of the topics by further reading and discussion with your peers and tutors.

Other on-campus support services

There is a comprehensive network of support and welfare services available to support you in times of difficulty. There is often more than one service which may be able to help, and services work together to ensure that any problems are dealt with swiftly and effectively.

Wellbeing Support ServicesLink opens in a new window acts as a hub for all the different support services. You can visit them if you have a problem, query or difficulty, but aren’t quite sure who can help. Wellbeing Support Services will help where they can and refer you on to other more specialised services where relevant.

The Dean of Students and the Faculty Senior Tutor

The Dean of Students Office and the Faculty Senior Tutor work closely together to help students in times of need. If you need help during your time at Warwick, it is likely that one of them will be able to help. The Dean of Students' Office also provides help and advice to members of academic staff who are Personal Tutors and is responsible for the University's Personal Tutoring system.

The Dean of Students' Office also provides help and advice to members of academic staff who are Personal Tutors and is responsible for the University's Personal Tutoring system.

The University Counselling Service

The University Counselling Service provides an opportunity for all students at any level and at any time of study at the University of Warwick to access professional therapeutic counselling so that you may better develop and fulfil your personal, academic and professional potential. There are a wide variety of services, including individual counselling, group sessions, workshops and email counselling.

t: +44 (0)24 7652 3761 or internal extension 23761 and speak to one of the University Counselling Service Administrators.
w: warwick.ac.uk/counsellingLink opens in a new window
e: counselling@warwick.ac.uk

If you are on campus and require out-of-hours emergency help please contact Community Safety on 024 7652 2222 or read our emergency contact information.

Disability Services

Wellbeing Support Services work to help you with disabilities, such as hearing and visual impairments, dyslexia, dyspraxia, dyscalculia, AD(H)D, dysgraphia, mobility impairments, Autistic Spectrum Disorders, ‘unseen’ disabilities such as asthma, epilepsy and diabetes and any other conditions to address barriers to study.

Disability Services can help make reasonable adjustments to facilitate study and provide advice and specialist services to you.

t: +44 (0)24 7615 0641 or internal extension 50641
w: warwick.ac.uk/disabilityLink opens in a new window
e: disability@warwick.ac.uk

The Residential Community Team

If you have accommodation on campus you are provided with a network of support staff called the Residential Community TeamLink opens in a new window. The Residential Community Team work and live alongside you within the Halls of Residences and are a key part of the University’s welfare and support network. They also have responsibility for enforcing discipline on the rare occasions it is required.

In the first instance, you should approach your Resident Tutor in your accommodation. If you cannot get hold of them, you can contact the central Residential Community Team:

t: +44 (0)24 7652 4704 or internal extension 24704
e: residentialteam@warwick.ac.uk

The Chaplaincy

The Chaplaincy provides pastoral and spiritual care to all members of the University community, of all faiths and none. They provide a space for worship and quiet reflection and the leadership of religious worship. The Chaplaincy is home to the Anglican, Roman Catholic, Free Church, Islamic and Jewish chaplains, who are always glad to meet students socially and pastorally. The University also has a dedicated Islamic Prayer Hall immediately adjacent to the Chaplaincy building.

t: +44 (0)24 7652 3519 or internal extension 23519
w: warwick.ac.uk/chaplaincyLink opens in a new window
e: chaplaincy@warwick.ac.uk

The University Mental Health Advisors

The Mental Health Advisors work within Wellbeing Support Services and are available to provide you with mental health difficulties with advice, information and support as needed to facilitate academic work and participation in University life. All communication is confidential and informal. You are encouraged to disclose your mental health issues either at enrolment or at any time afterwards so that they can actively take part in how best to manage any difficulties that may arise.

To arrange an appointment with a Mental Health Advisor, please visit their Wellbeing Support Services and make contact through the online portal:
w: Wellbeing Support ServicesLink opens in a new window
e: mentalhealth@warwick.ac.uk

The Health Centre

If you are a resident on campus you should register with the University Health Centre. The Health Centre provides primary health care GP services to registered patients, two medical practices with both male and female doctors, nurse practitioners and practice nurses, sexual health clinics, travel clinics and immunisation facilities.

t: +44 (0)24 7652 4888 or internal extension 24888
w: www.uwhc.org.ukLink opens in a new window

The Students’ Union Advice Service

This service offers a range of independent advice and guidance, in particular in housing law and finance/social security. It also offers advice in other areas including academic problems.

t: +44 (0)24 7657 2824 or internal extension 72824
w: warwicksu.com/adviceLink opens in a new window
e: advice@sunion.warwick.ac.uk

The Student Funding Team

The Student Funding Team offers advice and guidance on all aspects of financial support.

t: +44 (0)24 7615 0096 or internal extension 50096
w: warwick.ac.uk/studentfundingLink opens in a new window
e: studentfunding@warwick.ac.uk

Compliance, Immigration and Mobility

The Compliance and Immigration teamLink opens in a new window has a team of qualified advisers to assist you on all immigration and related matters (including student visas and travel overseas), working closely with other University and Students’ Union services to offer induction and generalist support with welfare matters and crises.

The Student Mobility teamLink opens in a new window offer opportunities for post-study work. There are also regional specialists including a team that administers student exchange/study abroad programmes. More information on the opportunities can be found here.Link opens in a new window 

The University Community Safety Team

The Community Safety Team exists to support the University’s overall aims by ensuring as far as possible a safe, secure and friendly environment for students, staff and visitors, free from injury, personal threat, damage and theft.

t: Emergency internal system 999
t: +44 (0)24 7652 2083 or internal extension 22083
w: warwick.ac.uk/securityLink opens in a new window
e: security@warwick.ac.uk

The University Library

The main Library provides you with a wide range of resources to support you with your studies, including printed and electronic books, journals and subject databases. These will all help you find research in your area.

Here are a few quick tips to help you get started in the Library:

• Use the Get Started online Library orientation programme to find out how to use the library effectively.
• Use the Library Catalogue to find what you need, using the “Library Search” textbox on the Library home page. The Catalogue contains details of the books and journals (print and electronic) held by the Library.
• Most electronic resources are available from any PC with internet access, so you can use them from home. Usually, you’ll need your University username and password (the one you use to login to a PC on campus) to access these.
• Use My Library Account to renew and reserve items via the Internet. You will find the link to your Library Account near the top of the Library home page.
• The Library webpages for Economics contain high-quality information relevant to your area of study. A good way to get started on a topic is to use Key Electronic Resources for Economics. The Library also provides useful online tutorials for Economics students and a guide to databases.
• DataStream is one of the main sources for finding macroeconomic time series or data on equity markets, bonds, futures, exchange rates and interest rates. DataStream is only available on a dedicated PC on Floor 1 in the Library. At busy times you may need to book to use the terminal. You will also find a very wide range of international macroeconomic time series, plus UK social survey data, on the UK Data Service (UKDS), available online through the Library’s list of databases.
• If you are seeking a useful book or journal article that Warwick does not have, we can often obtain it for you from another library. The Article Reach scheme allows you to obtain journal articles from some other libraries. Document Supply is a more comprehensive scheme for borrowing books or obtaining articles from academic and national libraries in the UK. Collect a form from the Library or download it from the Document Supply section of the website, under ‘Using the Library’, and obtain your supervisor’s signature.
• If you are having trouble finding what you need, there is an Economics Academic Support Librarian to help you. Library contact details appear below.
• The Library manages a range of learning and study spacesLink opens in a new window which offer a range of resources, including access to IT facilities and a collection of reference-only key textbooks. There is a postgraduate support facility called the Postgraduate HubLink opens in a new window in the Junction Building.

Contacting the Library

General Enquiries

The Library is open 24 hours 7 days a week, and the Help Desk is available from 8.00 am to 8.00 pm

w: https://warwick.ac.uk/services/library/

t: +44 (0)24 7652 2026 e: library@warwick.ac.uk  

Economics Enquiries

A guide to library resources for economics is available at https://warwick.libguides.com/economics/

Your Librarian is happy to help you find the information you need for your research, and can advise on all library, research and referencing matters.

Jackie Hanes can be contacted by email or telephone, 9.00am - 4.00pm Monday to Friday, and you can also book a 1-2-1 appointment to see her.

t: +44 (0)24 7657 2588
e:  jackie.hanes@warwick.ac.uk

Book an Appointment

The general Library email address may also be used and your enquiry will be dealt with by Academic Support colleagues, or passed on to the specialist.

Information Technology (IT) Services

Your email address

Once you have registered with IT Services and your account has been activated you will have a usercode, password and an email address which is usually in the format:

initials.surname.number@warwick.ac.uk, initials.surname@warwick.ac.uk or firstname.surname@warwick.ac.uk

This address will be your ‘official' University email address which we will use, in the future, for all email communications. It will be your responsibility to ensure that you check this email account. You can access this account via Insite or via webmail at warwick.ac.uk/mymail.

IT Services Help Desk

IT Services provide a dedicated Help Desk to assist with IT-related issues. You can contact them online, via email, by phone or by coming to the drop-in centre on the first floor of the Library. Further information on how to contact IT Services can be found at warwick.ac.uk/helpdesk 

Network access from student residences

There is Wi-Fi available in all on-campus student residences.

Computer security

Any computer attached to a network is susceptible to attacks from viruses and spyware. IT Services provide free anti-virus and firewall software to help keep your computer safe.

Open access areas

There are many open access areas operated by IT Services. (You will need your University ID card to enter some of the open access areas.) The computers are all connected to the network and the internet and provide access to printers, the Library online catalogue and a wide range of software applications. All computers in open access areas run on the Windows 10 operating system (except room A0.01 — SUSE Linux). Further information can be found at: www.warwick.ac.uk/workareasLink opens in a new window

Printing

To print from printers in the University, you will need to register your University ID card with the printing system (you only need to do this once). To do this, visit a Kyocera printer (situated on all floors in the Library and in other IT Services work areas) and swipe your University ID card against the printer card reader. Press Cancel at the PUK screen. Type in your IT Services username and password on the printer screen and press OK.

You will also need enough credit in your printing account to print to other printers in the University. You can buy printer credits online with a debit or credit card or check your credit at warwick.ac.uk/printercredits. Any credit remaining in your printer account will be lost when you leave the University. No refund of remaining credit will be given.

Printing costs are as follows:

A4 black and white (per sheet): 5p single sided, 8p double sided
A4 colour (per sheet): 15p single sided, 28p double sided
A3 black and white (per sheet): 9p single sided, 16p double sided
A3 colour (per sheet): 30p single sided, 58p double-sided

Further details can be found at: warwick.ac.uk/studentprint

Software

The University has a wide range of software for economists. Besides generic software, such as Microsoft Office, email and web browsers, the econometric software we use includes Stata, Eviews, and SPSS. You will be given appropriate guidance on software use when the time comes. It is very important that you download and have access to STATALink opens in a new window. You will use this software extensively in EC226.

All software available to students at Warwick can be found in the IT services software listLink opens in a new window.

Other software which may be of particular interest to students in Economics are described below:

Microsoft Windows and Apple Mac software

GiveWin (win), Maple (win/mac), Mathematica (win/mac), MATLAB (win/mac), NVIVO (win), SAS (win), Scientific Word / Workplace (win), SPSS (win/mac), S-PLUS (win), Statistics for the Terrified (win) and WinEcon (win) are all available for use. For assistance with locating and installing software, please contact the IT Services Help Desk: warwick.ac.uk/helpdesk 

Bloomberg room

The Department has three Bloomberg Terminals in room S0.55. The Bloomberg Terminal is a computer software system which provides access to current and historical financial information on individual equities, stock market indices, fixed-income securities, currencies, commodities and futures for both international and domestic markets. It also provides company profiles and financial statements, analysts' forecasts, news on worldwide financial markets and audio and video interviews and presentations by key players in business and finance. You can book the use of one of the terminals in half hourly sessions from Monday-Thursday 9-4.30pm and Friday 9-3.30pm. Please note that there are restrictions in the amount of data you are permitted to download. This is imposed by Bloomberg and further information is provided by the terminals. You will only be able to use the terminal if yo have pre-booked online. You can book online at: warwick.ac.uk/fac/soc/economics/.../bloombergbookings 

Access to economic datasets online

The UK Data Service provides a unified point of access to data from the Economic and Social Data Service (ESDS), the Census Programme and the Secure Data Service.

ESDS gives access to the NS Databank, OECD Economic Indicators, IMF and UNIDO datasets as well as Longitudinal, Large Scale and Qualitative datasets.

CASWEB (Census Area Statistics on the Web) provides access to UK census data and associated geographical boundary data.

This website requires Athens Authentication. The first time you use these services you will be asked to register so have your Athens username and password ready.

National Statistics Online provides many UK statistics, including Census 2001 data. Registration is not required.

Getting help

If you have general problems logging in to IT Services open access areas you should follow the procedures published for these rooms. If you have specific problems relating to the computers or printers in S2.81a you should contact the Department’s Computer Support Staff at economics.it@warwick.ac.ukLink opens in a new window.

IT Training

The University of Warwick has recently teamed up with LinkedIn Learning to provide learning opportunities for learning IT skills for 2024/25.

The provision includes opportunities for you to learn Microsoft applications and academic software including:

• Stata
• SPSS
• Mathtype
• Mathematica
• Matlab
• Qualtrics

Please note that if you fail to attend a course or provide adequate notice of cancellation, on two occasions, you will have any existing bookings to other courses cancelled and the right to book on further courses withdrawn.

Please note that if you fail to attend a course or provide adequate notice of cancellation, on two occasions, you will have any existing bookings to other courses cancelled and the right to book on further courses withdrawn.

General information

Dignity at Warwick

We are committed to ensuring a working and learning environment in which all University members (staff and students) are treated fairly and with dignity and respect, and where bullying and harassment are not tolerated.

All staff and students have the right to be treated fairly, a responsibility to encourage a culture of dignity and respect and to challenge inappropriate behaviour. It is expected that we all contribute to ensuring that the University continues to be a safe, welcoming and productive environment, where there is equality of opportunity, fostered in an environment of mutual respect and dignity.

We are all responsible for ensuring that individuals do not suffer any form of harassment or bullying . We encourage the constructive discussion of differences of views and to raise issues with the relevant individuals before they escalate.

The Dignity at Warwick PolicyLink opens in a new window outlines unacceptable behaviours. If you experience an incident(s) of sexual misconduct, bullying, harassment, discrimination, or hate crime, please tell us what happened via secure and confidential online platform called 'Report + SupportLink opens in a new window' . You can report anonymously or speak with an advisor. If you submit a report to speak to an advisor, a specially trained Liaison Officer will contact you within 2 University working days.

Health and Safety

We consider that high standards of health and safety are of paramount importance in enabling us to achieve our objectives. We view compliance with legal requirements as the minimum acceptable health and safety standard. We are committed to planning, reviewing and developing health and safety arrangements in order to achieve a continual improvement in performance.

All staff, students and others working in the Department are expected to adopt a positive attitude to health and safety issues and must comply with appropriate legal requirements and University requirements as laid down in the University's Health and Safety PolicyLink opens in a new window.

The Head of Department, Professor Ben Lockwood, holds the ultimate responsibility for health and safety within the Department, but delegates elements of the maintenance, monitoring, development and implementation of health and safety policy and practices to the Director of Operations, Sarah Duggan, whose roles include that of the Department Health and Safety Officer (DHSO).

You should inform the DHSO of any situation that you consider a real or potential hazard or shortcomings in health and safety arrangements. The situation will be added to our risk register, the risk evaluated, and reasonably practicable measures should be put in place to eliminate or reduce the risk.

We will make suitable arrangements for health and safety within the limits of available financial and physical resources. Any relevant information on health and safety will be communicated to people working in the Department.

Information on fire evacuation procedures, first aid and emergency contact details can be found on laminated notices in all rooms allocated to the Department. You should also familiarise yourself with the evacuation procedure for other buildings on campus where you have lectures and seminars.

The Social Sciences building is open 07:00 – 22:00 everyday. These hours apply to all work rooms in Economics and therefore rooms must be vacated outside of these hours. If you would like to continue working after this time, the Library across the road is open 24 hours a day. Please may we remind you, for your wellbeing, it is good to take regular breaks. We would also like to make you aware of the Social Sciences lone working policyLink opens in a new window. We ask you not to leave personal belonging unattended in any of the study rooms at any time.

Student Data

Student Privacy Notice

The University of Warwick is committed to protecting the privacy and security of your personal data. We ask you to read the Student Privacy NoticeLink opens in a new window carefully as it contains important information on who we are, how and why we collect, use and share personal data, your rights in relation to your personal data and on how to contact us and supervisory authorities in the event that you have a query or complaint.

Statement on use of Student Data

The Department of Economics believes that the investigation of student data is integral to the success of our students and the development of the programmes we provide. As a quantitative discipline, the department values the appropriate, secure, and accurate use of these records to inform internal policies related to the academic success and wellbeing of students.

Engagement with student records forms a central part of the administrative roles held by professional services and academic staff. As always, our goal is to do so in accordance with university’s policies on data sharing and privacy, which fall within the GDPR guidelines.

In addition to these standard uses, we analyse individual-level student data using appropriate statistical methods to better understand the engagement and performance of our students. This research often requires us to combine records from a range of official repositories. For example, we may match demographic information with pre-university student characteristics (e.g., secondary school qualifications) and academic performance to better identify and understand inequalities within our programmes. We also try to measure engagement with educational resources, such as class attendance and usage of online material, to better understand the relationship between effort and attainment.

When doing so, the focus is never on the individual student, but rather the distributions of key variables and correlations between them. This practice of data-usage has helped us target our resources better by first identifying shortfalls in the provision of our programmes. It has also provided important insights into the usage of resources we provide and how this translates into academic success.

We encourage students to participate in data collection exercises. We actively promote participation in the National Student Survey, the results of which play an important strategic role within the department. We also run internal surveys to measure key variables that are not captured in administrative records; for example, student expectations and well-being.

To better promote the academic success and well-being our students, we need to measure and analyse these outcomes. As a department, we aim to do so in a manner that is transparent and preserves the privacy of all students. We therefore encourage all students to engage with the department in this process and welcome any queries.

Policies and regulations