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Help us improve

We note from our records that you registered for counselling but did not take up an appointment. To ensure we offer a useful service for all, we would be grateful if you could indicate your reasons for not attending and offer any suggestions for service improvement.

If your reason for not attending your appointment was due to the ‘turnaround time’ for your appointment (ie the time between registering and the date of your appointment), please complete the following:
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The data you provide is used to help us improve the University Counselling Service. Comments may be used (anonomously) verbatim in UCS annual reports. Some data will be collated as part of a national survey for University Counselling Services.
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What comes after nine?