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Centrally Managed Meeting Rooms (CMMRs) - AV Video Conferencing upgrades planned over the summer vacation

Mon 04 Jul 2022, 18:07 | Tags: Service Updates Video Conferencing

StarLeaf and Blackboard Collaborate Platforms - Advanced notice of platform retirements (1st July 2022)

AV Services would like to announce that the Audio and Video Conferencing - StarLeaf and Blackboard Collaborate - Webinar Service platforms will both be retired from our support model as of the 1st July 2022.

After this date, any new requests to setup an Audio and Video Conference or Webinar booking on either of these platforms, will be rejected.

All existing sessions will remain operational after this date and the self service support content will still be published, however any requests to modify existing bookings for existing customers will be handled on a case by case basis and may be subject to the request being declined.

We recommend all new and existing customers utilise the Microsoft Teams platform.

Why are we taking this decision?

In light of the ever declining use of both platforms and a transformation in both usage levels and the breadth and depth of functionality now found within Microsoft Teams, now is the right time to refocus our service priorities to maximise the level of service and support we can offer to our customers.

For any questions in relation to this policy, please feel free to log a call (Please select Audio Visual as needed)

Thu 18 Nov 2021, 23:38 | Tags: Service Updates Video Conferencing Webinar

AV and LDC Training Events/Sessions - Returning to the classroom and Hybrid Teaching Technologies

Audio Visual Services, in collaboration with Learning Design Consultancy, are running a series of workshops from the 20th September to the 23rd September specific to the on-site delivery of teaching. Topics will include Audio Visual Basics and Classroom Technology to Hybrid Teaching Techniques and Technologies.

Returning to the classroom – AV Basics (Online session via Teams): Find out more about the classroom technologies available. How they work and what you can do. The on-site session provides you with an in-person insight into the technologies available in the classroom and you can experience first-hand how they work and what potential there is for your teaching and learning.

Hybrid Teaching Design – ABC Mini Sprint: In this session we will be using the ABC ‘Sprint’ model of design based on Professor Diana Laurillard’s ‘Conversational Framework’ This model will help to structure thoughts and discussions around design in the Technology Enhanced Active Learning Space.

Using Hybrid Technology: This session focuses on the technology and what is possible with hybrid teaching and learning at Warwick. It will also highlight some of the challenges.

Dates, times and bookings via: https://warwick.ac.uk/ldcuevents


Staff IT Equipment - Returning to and working from Campus

IT equipment - if you have applied to work on campus, you can access some additional kit to help you manage hybrid working.

It is expected that meetings will still take place on MS Teams for the time being which means that you may need to ensure you have the right equipment in the office.

You will be able to request the following:

    • Webcam - If you will be using a desktop computer on campus you will need a webcam for Teams meetings
    • Headset - you will need to use a headset with microphone for all Teams calls to ensure privacy and to reduce noise pollution in an office

    How can I get hold of the kit?

    Place your order via Ask us a Question or email helpdesk@warwick.ac.uk You do not need to provide a cost code, however, we are limiting provision to one item per person only. You can collect these items from the IT Helpdesk at the Library on your return to campus. Opening hours are 9 am to 5 pm, Monday to Friday (excluding bank holidays and customary holidays), closed for lunch 1 pm to 2 pm.

    Advice for working in a shared office – All shared offices will have been allocated a maximum capacity, but if the office is large enough and suitably ventilated, you may still find you are sharing the space. As we are expecting meetings to remain on MS Teams for the current time, you will need to be be considerate to others and to ensure that noise levels are kept to a minimum. This means always using a headset for Teams meetings. You will also need to consider whether your meeting is likely to include a discussion of confidential information, in which case you might need to book a more private space for the meeting.

    Perhaps consider if a committee room could be suitable for a private booking.

    Need a little help and guidance?

    Video Conferencing Hints and Tips


    ICUR 2020 Two Days. Eleven Countries. Four Continents

    The AV Services team supported the International Conference for Undergraduate Research (ICUR) from the 29th-30th September 2020.

    This is one of the biggest technical challenges we face each year, with this year being even more unique, where we had to support the conference despite the COVID-19 global pandemic and with social distancing measures in place.

    The conference was a success with the AV Services team providing technical support, planning and logistics during the conference.

    Find out more about the ICUR conference at www.icurportal.com , https://twitter.com/ICURstudents & https://www.instagram.com/icurstudents/

    Wed 21 Oct 2020, 10:05 | Tags: Events Video Conferencing

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