If you're having any difficulties with the Warwick Award - trying to register, struggling to log in, or finding it hard to navigate the platform - then you've come to the right place! On this page, you'll find lots of useful information to help solve your problem. And, if it doesn't, you'll also find details of how to contact our team, either in person, via email, or on Teams.
If you experience any difficulties accessing the two-factor authentication code during your registration, please check your spam/junk mail folders in the first instance. If that still does not resolve your problem then please email Gradintelligence's Helpdesk who will assist you directly.
First time using Gradintelligence at Warwick?
Activate your account using that link sent to your University email address (search Gradintelligence to find it). If you cannot find this, you can easily reset itLink opens in a new window.
Previously accessed your Higher Education Achievement Report or a digital Award Certificate?
Used Gradintelligence before at a different University?
If you have more than one Gradintelligence account you can ‘merge’ your accounts into one. Both accounts must be activated in order to merge them together.
Please follow the steps below to complete the merge:
Login to one of your accounts (this will become your primary account username and email address for all future access to Gradintelligence).
Click on ‘User Settings’, represented by a cog icon in the top right hand corner.
Under ‘General’ settings scroll down the page to a section titled ‘Merge Accounts’.
You will then be prompted to login to your second account. When you do so all your data will be merged into one account.
Once this process is completed you will be able to switch from one university to the other by selecting from a drop down menu in the banner at the top of your homepage.
The Warwick Award Digital Certificates can be accessed via the Official Documents page from the GradIntelligence Homepage or the Student Wallet via the left-hand menu option. Please note that unlike your academic certificates, the Warwick Award certificate is only available in a digital format.
We've put together guidance on how to access your certificates and badges, as well as how to use them, on a separate page of this website.
In November 2023, we ran a webinar for students giving an overview of the Warwick Award and the Gradintelligence platform. You can watch the recording below.
Forage is a University of Warwick partner that works with hundreds of organisations and provides a digital work experience platform. With these virtual work experiences, you can complete real remote work experience placements with real companies. They’re a great way to learn about and try out entry-level positions in a range of organisations, as well as building skills too!
We recently hosted a webinar with Forage to give an overview of their platform, and you can watch a recording of it right here. In this webinar, you’ll learn how to use the Forage platform to find, participate in work experience opportunities, and then claim the associated core skills points towards your Warwick Award.
If you have any questions about the Warwick Award and can't find the answers on these webpages, you can always email skills@warwick.ac.uk and the team will get back to you.
