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About us

Welcome

Disability Services are part of Wellbeing Support Services at the University of Warwick. We encourage existing students and applicants to declare any disability or learning difference and contact us in advance to discuss their support requirements to enable us to make reasonable adjustments for the duration of their studies.

The University of Warwick and Wellbeing Support Services as a whole are committed to equality, diversity and to promoting an inclusive teaching and learning environment for all.

Feedback

We welcome feedback from staff, students and external users of our services and webpages.

Complaints

Students and staff who have any concerns about the services offered by Disability Services can report these directly to the Heads of Service, Kathryn Fisher and Despina Weber (K dot J dot Fisher at warwick dot ac dot uk - D dot Weber at warwick dot ac dot uk). Staff in Disability Services will also forward any issues or complaints to the Heads of Service.

The Heads of Disability Services will make contact and/or meet with the people involved to discuss their complaint/concerns and endevour to identify ways forward.

If no successful resolution has been achieved the issue will be referred to the Director of Wellbeing Support Services, Hannah Friend. This will in turn constitute Stage 1- Frontline Local Resolution of the University's formal Student Complaints Resolution Procedure. Students are informed of the above in email communications and as required in their appointments or telephone conversations with members of staff in Disability Services.

All of the above information can be provided in alternative formats upon request. Please direct any initial requests to disability at warwick dot ac dot uk

Confidentiality

Please see the Wellbeing Support Services Confidentiality Statement and the information on data protection at this link.

Legislation

We work within the legislative frame work of the Equality Act (2010) to provide reasonable adjustments for staff and students with disabilities.