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Support available to you

A blog by Charlotte, Student Money Assistant

University can feel lonely and overwhelming, but you are not alone! Everyone feels this way sometimes, and it’s essential you’re aware of the support available from the University, and they have a massive range of help available to help you through the academic year.

First and foremost, the Wellbeing and Student Support team is available for consultations to assist you in receiving support customised to your specific requirements. Don’t be afraid to get in contact, they have expertise in a wide range of areas, from emotional support to practical advice. These consultations are open for bookings via the Wellbeing Portal, and they take place 10am to 3pm on weekdays.

Should you find yourself needing support outside of the well-being hours, you can always access Nightline. They provide confidential, student-run support and listening services, as well as free products such as: attack alarms, condoms, tampons, sanitary products, and much more. They are available for contact 9pm- 9am Monday to Friday via phone calls, (02476-522-199 or 02475-574-322), or by drop-ins to collect produces they provide (located between New and Old Rootes). Alternatively, you can access the services 9pm-1am on Saturday and Sunday, via instant messaging.

Finding a way to manage your finances is tough, but luckily the Student Funding Support team gives you access to a range of money saving tips while at university! You will find a wealth of other newsletters and student ideas for everyday money management in the Money Matters Newsletter. New articles are posted every term, so make sure you keep an eye on it to make sure you keep up to date! For those of you with disabilities, should you meet the required criteria, may be eligible for further financial support by applying for the Disabled Students’ Allowance (DSA). This covers study-related costs, such as DSA Equipment Contribution, that occur due to mental health issues, or other disabilities.

You can also contact the Student Funding Support by email, (, by telephone (024 7615 0096), if you need help with finances during the university year (Monday to Thursday 8:30- 17:00 or Friday 8:30- 16:00). However, if you benefit more from face-to-face help, pop in and see us—you can do this by dropping by the Wellbeing Reception in Senate House (10am and 3pm Monday to Friday).