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Contact Details

For general enquiries and information:
  • e-mail for all general administrative enquiries (NB this is not the email address for online email counselling)
  • telephone 024 76523761(external) or 23761(internal) and speak to Lisa or Jane, the Counselling Service Administrators

If you are interested in registering for counselling, click on student counselling or staff counselling.

If you require out-of-hours emergency support please contact the Security Gatehouse on ext 22083.

Reception is staffed* as follows:



9.00am - 5.00pm


9.00am - 8.00pm**


9.00am - 5.00pm


9.00am - 8.00pm**


9.00am - 5.00pm

*the telephone is staffed each day from 8.30am
An answer machine can record your message if the phone is not staffed, or you can leave a note if you call in person. Please include your university ID number in any message.

The Counselling Service runs during term time and vacation but is closed on Bank holdiays and when the University is shut down (ie over the Christmas and Easter periods).

**Evening reception and appointments are not available during the vacations.

Where we are

University Counselling Service, Westwood House is located on the Westwood Map grid reference J5: or visit Interactive Campus Map .

Westwood House is home to the University Counselling Services, Occupational Health Services and the DARO calling room (Development of Alumni Relations Office)*.

Directions: From University House, proceed along Kirby Corner Road to the 2nd pedestrian crossing (with traffic lights), cross over the road, past the bus stop and turn left following signs to 'Engineering Management Building, Arden and Car Park 13'. Westwood House is the single storey building on your left - signposted 'Counselling Services'. Head for the oval, brown brickwork porchway and the Counselling Service Reception is just inside. Telephone 02476 523761 if you need further directions. For Sat Navs, key in the post code CV4 8EE.

 UCS address: University Counselling Services, Westwood House, Westwood Campus, University of Warwick, Coventry, CV4 8EE

Please note: The University Counselling Service is situated on Westwood Campus, NOT Westwood Business Park. Please be advised you may need to specify this when searching for our address via the internet or when relaying our address to a public transport service.

Car parking: the nearest car parks are car park 13 and 14. If these are full, please use the Sports Centre car park. Car parks are pay and display (unless you display a parking permit): upto 2 hours £1.00 (available only in car parks 7, 8, 8a and 15) upto 4 hours £2.50 full day £4.50. The machines accept coins but give no change.

Shuttlebus: The campus shuttlebus is a quick, free way to get from one end of our large campus to the other. It stops at Gibbet Hill, main campus, the Sherbourne residences, Westwood campus and many other points along the way. It's there for both students and staff.
Entry to building: There are automatically-opening doors (eg for wheelchair access) during office hours. To enter after 5pm you will need to present your university ID card to the Card Reader panel.
Waiting room: There is a comfortable waiting area which is for use by people visiting the University Counselling Service only.
*If you think this might create a conflict of interest for you, please make a note on your registration form or contact the UCS directly (email or telephone 02476 523761) and we will do our best to ensure your confidentiality is safeguarded.



Contact details and Information for parents/guardians.


"My enquiry was answered quickly and someone kept me posted on progress with making a booking - all very helpful"


"The venue is ideal because it is discreet and away from main campus. The indoor facilities are comfortable and conducive to relaxing"

Quotes from the Service Evaluation feedback