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Annual Report and Service Evaluation

Each year* the UCS (University Counselling Service) compiles an Annual Report which includes an overview of the department, a summary of the key tasks and activities and details with analysis of the client profile and service usage.  The report concludes with a summary of observations and recommendations. 

As an appendix to the Annual Report is the complete Service Evaluation Report which includes full verbatim responses of all respondents who completed the on-line service evaluation questionnaire commenting on their experience of the UCS, including first contact, venue/accommodation, wait times, confidentiality, efficacy, effect, and general satisfaction levels. 

Please click on the relevant links in the left panel to read the reports or contact the UCS by email to to request a hard copy, or with any feedback or comments.


* no report was submitted for Academic Year 2007-08.