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Wiley Access problem and workaround (affecting some resources)

We are aware of access issues regarding Wiley eResources and we are currently working with suppliers to find a permanent solution. At the moment, authentication is working as normal, however any attempt to access or download PDFs result in no content being displayed. We have discovered two workarounds that will allow users to access the PDFs.

Workaround 1

The workaround is to modify the URL from Wiley's PDF link. The problem is that the URL address for all PDF locations have been altered from doi/pdf/ and doi/epdf, to doi/pdfdirect/.

To resolve the issue, from the Wiley resource click on any PDF link. Then in the URL address bar, add direct after /pdf is displayed. For example:

https://0-onlinelibrary-wiley-com.pugwash.lib.warwick.ac.uk/doi/pdf/10.1002/9780470776186

Would require changing to:

https://0-onlinelibrary-wiley-com.pugwash.lib.warwick.ac.uk/doi/pdfdirect/10.1002/9780470776186

Notice the difference, /pdf/ has been changed to /pdfdirect/

Thu 02 Jul 2020, 11:03 | Tags: e-resources ongoing issue