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Document Supply & Article Reach

What is Document Supply?

Document Supply can help you get access to a wide range of material not held by the Library. Books are generally supplied on loan, whilst copies of journal articles or book chapters are provided for you to keep.

How do I make a request?

Staff

Please complete & submit the online request form.

Note: If you are using Firefox you may experience some problems when submitting the form. This can be resolved by changing some of the settings in Firefox, so please contact the Resource Delivery team and they will be happy to provide you with the information about how to do this. Alternatively you may wish to use Internet Explorer or Chrome instead of Firefox.

PhD Students

Please complete & submit the online request form.

Please note: PhD students may make up to 20 requests per year without having to obtain authorisation from your supervisor to request materials.

If you reach your limit of 20 and wish to make more requests you should obtain authorisation from your supervisor before submitting your request. We accept authorisation by email, e-signature or a signed printed copy. For more information please contact the Resource Delivery team.

Taught postgraduate and undergraduate students

Open and save the request form. Complete the form, save it & email it, or print it & post it to us.

Info

Please ensure that you obtain your supervisor or tutor’s authorisation before submitting your form. We accept authorisation by email, e-signature or a signed printed copy.

  • Please complete a separate form for each item you request
  • Please be aware that this form cannot be completed electronically on an ipad or other mobile devices

Do I have to pay for my requests?

Normally no. Each academic department is allocated a quota from the library and every time a request is made the cost is deducted from the departmental allocation.

  • All taught postgraduate and undergraduate students must obtain authorisation from your tutor or supervisor before submitting your request
  • PhD students may make up to 20 requests before you need to obtain authorisation from your department
  • It is not necessary for academic members of staff to obtain authorisation for their own requests

Please note: Document Supply is not available to External borrowers.

What happens next?

We check the bibliographic details of your request and then approach various locations who may be able to supply the material to us. Our main supplier is The British Library, although we often request and receive items from other University libraries both in this country and abroad. You are not expected to find lending locations for items yourself, but please ensure that you check the Library Catalogue as we cannot place Document Supply requests for items that are already in Library stock or are on order for Library stock.

How do I know when my material has arrived?

  • Loans - we will notify you by email of the arrival and due dates of items received for loan. You can collect and return them at the Library's Service Helpdesk on Floor 1
  • Paper copies - these will be sent directly to the address specified on your request form. If you do not specify an address they are sent directly to your departmental pigeonhole
  • Electronic copies - these are forwarded to the email address specified on your request form

What is Article Reach?

Article Reach is a free service which enables current staff and students to obtain journal articles that are not held by the University of Warwick. It is made up of an international consortium of academic libraries, who agree to share certain resources with other member institutions.

How do I make a request?

  • Before submitting an Article Reach request please use Library Search to verify that the library does not already hold the article electronically. If it is not held you will need to follow the WebBridge link where you can check the library catalogue to see if the journal is held in hard copy. If the article is not available then you can click on the link to request the article via Article Reach
  • Please note that your request will be processed more quickly if you can provide full details of the article e.g. journal and article title, year, volume, issue, page numbers and an ISSN for the journal
  • If you are sure that the Library doesn't hold the article you need you can also search the Article Reach catalogue directly and submit a request

What happens next?

  • If the article you requested is available via Article Reach then you will receive an email within a few days which will contain a link directly to it. The link will remain active for 30 days so you are advised to print your article straight away. You can also track and access your requests via your My Library account
  • Want to know more? Please watch this video
  • If the article you requested is not available via Article Reach you will receive an email to inform you of this. If you still wish to gain access to the article then you can submit a Document Supply request and we will try to obtain it from another library on your behalf

If you have any queries or require any further information please email dsmail at warwick dot ac dot uk or telephone 02476 524134.