Pay & Expenses
Queries raised via AskHR Ticket or email we typically aim to reply within 10-15 working days of receipt.
Please note due to limited capacity, priority is given to current month payroll-critical queries.
If you have already sent a query via a ticket or email, please do not resend by another form of communication. We ask that you try not to chase for information as this further increases our workload. We will always focus on the ‘current month’ payrun processing. Your query will be pending and answered as soon as possible.
Some queries for example requests for documents (P60s payslips), that have already been made available previously, are not considered to being payroll critical.
We greatly appreciate your patience during this time.
Payslips are in SuccessFactors.
Please be aware that payslips will look a little different from October 2022. For more detail click here.
You are able to view your own payslipsLink opens in a new window from March 2020 and P60s for 2019/20 and 2020/21 via Success Factors.
In SuccessFactorsLink opens in a new window, click on "My Profile" on your homepage; you will see a tab called "payslips" where there is a list of available payslips, click on the link and your payslip will open as a pdf document. Please note that the year-to-date information on your March payslip will be the same as on your annual P60.
If you hold more than one assignment in SuccessFactors, your payslip information will only be visible on your primary assignment. This is the profile that SuccessFactors should default to and is marked with a yellow asterisk.
If you have any problems in viewing your payslip in SuccessFactors, please log a call with AskHR
Who we are and what we do
The Payroll office is part of Human Resources and one of the University's central administrative support services. Our aim is to provide a first class service to all customers by:
- dealing with Payroll queries
- processing all Expenses and Fees payments for internal and external personnel
- providing advice on the reimbursement of relocation expenses.
The department processes monthly payrolls for the salaries (SAL), Sessional Teachers (STP) and the variable payroll (VAM) as well as providing a payroll service for Unitemps, the University's temporary worker agency (AGW). Payments are made electronically via BACS, directly into the individual's bank/building society account.
Staff Privacy Notice:
As a member of staff, we ask that you read our updated Staff Privacy Notice carefully as it contains important information on how and why we collect, store, use and share your personal data, your rights in relation to your personal data and who to contact in the event that you have a query or complaint
How to contact us
The Payroll Department is located on the 2nd floor of University House.
You can contact us either by email payroll at warwick dot ac dot uk (due to security reasons, there's certain information we can't provide if emails are received from non-Warwick email accounts) or alternatively by phoning: number:
Payroll Team Ext 74444 (02476 574444)
Getting in touch with HMRC
If you don't have a National Insurance Number
Go to https://www.gov.uk/apply-national-insurance-number for details of how to apply for one.
HMRC do communicate by email. Please visit phishing & scams for a list of genuine HMRC contacts.
The University's tax reference is 190/U50.
The tax reference for Warwick University Enterprise Ltd (Unitemps) is 120/ZA76059.
For reference requests (e.g. re: mortgage/rent applications or salary information), we must have your written authority to divulge personal information to third parties. First you need to give the third party your written consent and they will then need to forward this to us, with their specific request.