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Support, guides and training


The Academic Technology team provides more than technical support - although of course we do that too. We work with you to develop your online teaching and learning practice, design and deliver online assessment and surveys, create research visualisations and more. We recommend taking a look at some of the projects we have worked on to see the scope of what and how we can help you, or get in touch to discuss your needs with us.


Help Desk

Contact the Help Desk for support via email to helpdesk at warwick dot ac dot uk or use the “Contact us via the online Help Desk” button above. Whether you want help using one of our tools, setting up an online exam, or developing a new and innovative module using academic technology, one of our team will be on hand to help.


We can provide one-to-one support (and training) via Teams. Contact us via the Help Desk and request a session.


We support departments with migration from SiteBuilder to Moodle, creation of department module templates, bespoke training, navigating the changing pedagogic environment and identifying affordances of existing and new tools.

Learning Design Consultancy Unit

The Learning Design Consultancy Unit (LDCU) can advise departments on effective design for online and blended modules.

Help Guides


Departmental Contacts

Departmental contacts act as a channel between us and the department they represent. They are usually staff with responsibility for Moodle and our other tools who have been nominated to act as a contact for the department. We work with them to support their department, understand needs and requirements and plan future developments. Departmental contacts disseminate important information on issues, updates and new features to their departmental colleagues. Departmental contacts are also members of our ‘Super User Group’ forum.

Extended Classroom (TEL) Forum

The TEL Forum is a collaborative space for colleagues across the institution who have an interest in the use of technology to support teaching and learning. It is an opportunity to share practice, network with colleagues, showcase new development and ideas and work together. The forum welcomes speakers from across the institution and all disciplines.


Course bookings and more information

  • Online & Asynchronous
  • Online webinar / Synchronous training

Moodle - An Introduction

Moodle is a Virtual Learning Environment (VLE) that allows teachers & trainers to share and create resources and activities. This hands-on session will provide an overview of Moodle at the University of Warwick where participants will learn how to navigate Moodle efficiently, structure a Moodle space effectively and be introduced to some of the most common activities available.

H5P in Moodle - An Introduction

H5P provides simple to use, wizard and WYSIWYG based, editing tools for creating interactive content. H5P is integrated into Moodle, so you could create H5P activities directly in your Moodle space and participant grades are recorded in the gradebook. The aim of this course is to provide an insight into H5P and how it could be used to make your Moodle learning space more exciting and interactive for your learners.

Moodle – Getting started with Quiz

This training session is an introduction to using the Moodle Quiz. A basic level of proficiency in using Moodle is required for this course. The Moodle Quiz is a very powerful activity that can meet many teaching needs, from simple, multiple-choice knowledge tests to complex, self-assessment tasks with detailed feedback.

Moodle – Assignment submission, grading and feedback

This training session will show you how Moodle can be used to submit, manage and grade student assignments. A basic level of proficiency in using Moodle is required for this course. The Moodle Assignment activity provides a space into which students can submit work for you to grade and give feedback on. Submissions can consist of files, Mahara ePortoflios, video/audio or pasted text. Students may submit as individuals or in groups. Grading may be by simple percentages or custom scales, or more complex rubrics may be used.

Mahara – ePortfolios for teaching

Mahara is an ePortfolio system that can be used for assessing students’ continuing professional development and showcase their reflective learning. This is a hands-on course that will demonstrate how Mahara works and show you how to build templates which can be shared with students and submitted for assessment via Moodle. We will provide some examples of Mahara ePortfolios to give you ideas of how you can use them with your students.


Vevox is a Personal Response System (PRS) which enables responsive teaching, peer and active learning. The tool allows you to run live polls, surveys and Q&A in a session and responses can be shared with the audience in real-time and/or analysed as data sets afterwards. This session is delivered by the central Academic Technology Team and aimed at teaching and tutoring staff, especially of large cohorts.

Creating Video Content

Sessions on creating video content are currently available through the Learning Design Consultancy Unit

All courses