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Supporting student employees (development)

Taking on a paid role within a project presents a valuable opportunity for students to gain first hand experience in a professional setting. For many, however, this may be their first exposure to workplace norms, expectations, and responsibilities. As such, it is essential to provide targeted support to help them navigate and thrive in this new environment.

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Key skill areas


This section outlines key areas where students are likely to need guidance, along with suggested tasks and activities you are encouraged to undertake with them. These are important steps in fostering effective, supportive working relationships and ensuring the success of the student’s contribution.

You can also read some top tips on supporting effective collaboration with your students here:

Public speaking

As part of their role, students may be required to speak in public settings or contribute to formal discussions. For many, this may be their first experience developing and demonstrating these communication skills in a professional context. It is important that you actively create opportunities for them to build confidence and competence in this area.

Stakeholder management

Stakeholder engagement is a very intangible and difficult-to-manage skill. If this is a large part of the students' work, then they may need guidance and support on what and how this might look like. Although it may have similar soft skills to Networking, this comes at a much higher price.

Networking

Your students may struggle to understand how to network or what networking may even mean. Networking in general can be quite intimidating, and even the concept of it can be discouraging.

Please try to remember that for some students, this is their first role, and a lot of networking soft skills can be closely linked to stakeholder management soft skills. By allowing them to develop this in a safe and supportive way can allow them to better apply it in future.

Tracking personal development

Depending on length in post, you may want to consider how best to support your students' development, but also how best to encourage them to support their own development and start thinking about what that may look like in the workplace.

Even if the post is short, there may be an activity that you may want to get your student worker(s) to do. Some questions you want to use for reflection, or some way to encourage them to track the skills and goals they want to work on.

Transferrable skills

Transferable skills are often viewed as intangible and hard to give form. Oftentimes, students will come to us with a different degree of understanding around: what they're already good at, what they need to develop, and what energises them.

Skills development is likely an inherent part of the project and role, but your students may still benefit from some discussion and exploration in this area.

Personal branding- values and strengths

Your students may need help to understand how they work and what they might look for in a work environment. By allowing them some time to discover their strengths, especially, as well as their values, you can help them to better understand how they work and what work would energise them.

Sourcing opportunities

Your students will get a lot from the role and their responsibilities. Working in a university environment and being a part of the staff team can offer them some amazing opportunities. However, to make the most of their time in role they may benefit from mentoring, coaching or shadowing. All of these could get them the exposure they need to better understand their role and the work they need to execute.

You may already be aware of mentoring/coaching/shadowing schemes within your area and we encourage you to share these with your students.

Presentation guidance

As part of their role, students may be required to present on the project or the findings. For many, this may be their first experience developing and demonstrating these communication skills in a professional context. It is important that you actively create opportunities for them to build confidence and competence in this area.


This is also very similar to public speaking, but holds slightly different skills as students need to design and present content. If it is the speaking element they are struggling with, we recommend you refer back to our section on public speaking.

LinkedIn

Students are often new to the professional world, and may not know how to generate connections or what might be expected of them in different areas. If there is a way that people in your area or sector share information, then please consider sharing this with your students and guiding them on ways they can be a part of it.

For most, professional online networking starts with LinkedIn.

Interview skills

Whilst working in their role, students may discover they would like to pursue a career in your area or subject.

Students may benefit from any advice or guidance you can give, but if needed you can always signpost out to Student Careers. They helpfully have an entire section on


You may also want to highlight that students can book sessions for one-to-one guidance and mock interview sessions.

Alternatively, you may want to share the following top tips with them around the 4P's approach (predict, prepare, practice and psychology) as taken from ‘Master the Art of Interviewing’ by Cathy Balfe on Jobs.ac.uk YouTube.

General activities


This section provides general activities designed to help you strengthen your approach to student-partnership and cultivate a productive, developmental experience for both you and the student. These activities could help with general personal development, and could facilitate development or discussion on the key areas listed above!
These are only some examples of tasks that students could work on as part of their role. Once you set one (or more) of these tasks, please check in with the students to see how they are finding the process. Make sure you set out expectations for how often students should be working on this. For example, if students are working with you 10 hours per week, you might ask them to reserve 15 minutes a week or an hour a month for this task.

Creating a student officer philosophy

Student workers create this at the start of their role but continue to develop it throughout the process.

A Student Officer Philosophy is the students’ own interpretation of what the work or role means to them, what effectiveness looks and feels like, and the opportunities they see through being a part of your team.


This can be presented in whatever way the students want to, such as through creating a poster, a Word document, a presentation, etc. It should be shared with the project team during the first couple of weeks of being in the role, and then again after a few months in the role.

Monthly reflective task

The Co-Creation Officers could submit a monthly reflective task to their supervisor.

They should aim to answer questions along the lines of:

  • What have I done this month?
  • What will I be doing going forward?
  • What do I need going forward
  • What have I learnt so far?
  • How am I feeling?

The aim of this is to capture the learning and development that the students go through in the role.

Their supervisor should review the monthly report and identify opportunities for the individual going forward, such as setting tasks that fit with goals and aspirations, or addressing any concerns and issues. For example, if a student has a particular interest in project management, the supervisor could find opportunities for the student to shadow certain project management tasks within the team.

This report can be presented in whatever way the students want to, such as through creating a poster, a Word doc, a presentation, etc.

Reflective portfolio

Building on the monthly reflective task, the students could use the monthly reflective task to create a reflective portfolio as they progress through the role.

The aim of this is to capture the learning and development through the whole process.

The reflective portfolio should answer:

  • What the students learned in the role
  • What they gained out of their experience
  • Identify skills that were developed
  • Set goals and aspirations for the future.

Completing this portfolio could be a useful way of identifying skills and development, which the students can use in the future when applying for roles and opportunities.

This can be presented in whatever way the students want to, such as through creating a poster, a Word doc, a presentation, etc.

The project team should review this reflective portfolio and look at the lessons learnt, and how the student-staff experience can be improved for students in the future.

Officer handbook

Students could create a handbook for any future student-staff who join your project team.

This can be used as part of the induction process for future projects and students.

The handbook should:

  • Outline what students should know when coming in to the role
  • Highlight challenges and how to overcome them
  • Share top tips and advice, etc

This can then be developed by the future cohort of students and contribute to effective knowledge transfer and community building.

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