Getting Support

⬑ Back to SLS Undergraduate Induction 2026 Get to Know Us Before You Arrive Welcome Week Week 1 and Beyond Getting Involved Getting Support

Getting Support

Who can I talk to?

There are lots of places that you can seek support when you need it. Here are some of the departmental and central services that you can reach out to. If you are not sure which type of support you need, you can speak to your personal tutor.

Personal Tutoring

Who is my Personal Tutor?

Each student is allocated a Personal Tutor at Warwick. Usually, this is a member of the academic staff in your department. You'll find out who yours is via Tabula or during Welcome Week.

What is their role?

Your Personal Tutor is your first point of contact within the department to discuss any issues that arise, whether pastoral or academic.
You can draw on their experience and expertise as and when you need – they are your ongoing individual face-to-face relationship within the department and are here to support you throughout your time at Warwick.
They are also the most obvious person to provide references for you after you graduate, so it is worthwhile investing time into developing a strong working relationship.

When will we meet?

You'll meet with your personal tutor weekly (ish) in a small group or 1:1.
You may request additional meetings as and when you need them.

How will we meet?

The first meeting you have will be in Week 1 of teaching on Monday 5th October, 10.00am. We will tell you all about this during Welcome Week and you'll have the chance to locate your tutors office as part of an activity.

The  Dean of Students Office has overall responsibility for all Personal Tutoring networks across the University. You can find out more about the role of the Dean of Students Office on their webpages.Link opens in a new window

Educational Support Services

Our Educational Support Services (ESS) Office is here to help. The ESS Office deals with the administration of your undergraduate degree. If you have any questions not covered during Welcome Week, please drop in at the Student Reception, which is based in D118 (we will show you where this is in Welcome Week). Alternatively, you can email them: sls.ug@warwick.ac.uk

Disabled Student Champions

Disabled Student Champions are staff in academic departments who, as named contacts for disabled students, are helping to build inclusive learning environments, improving communication between departments and central services (such as Disability Services), and ensuring students' needs are met consistently across the University. Each department has at least one Disabled Student Champion.

Life Sciences have THREE!

Dr Sophie Martucci, Dr Beatriz Lagunas and Dr Emma Picot.

To ask them something, you can email:

sls.disabledstudentchampions@warwick.ac.uk

Disabled Student Champions are advocates for disabled students. They work closely with personal tutors, the Senior Tutor, Directors of Study, professional services colleagues and others to support disabled students at all stages of their academic journey.

Disabled students should feel confident discussing their Reasonable Adjustments- which are issued by Disability Services - with the Disabled Student Champion in their department. Part of their role is to support students in getting those adjustments enacted, as well as to guide colleagues in implementing these adjustments as one element of an inclusive education approach.

Students who are yet to have Reasonable Adjustments agreed with Disability Services but who may need support because of potential disability-related issues should also contact their Disabled Student Champion as soon as they can.

If your department’s Disabled Student Champion is unavailable but there is an immediate need to discuss a relevant issue, students and staff can contact the department Senior Tutor or administration office, and the Dean of Students Office if needed.

Central Wellbeing and Disability Support

Starting university is an exciting time, but we understand that it can also be challenging. Whether you’re experiencing a pastoral or welfare issue, Warwick’s central student wellbeing services can provide a range of different support options. Find out more on their central webpages.

Resources and information on the transition support webpages can also help, not only in your first few weeks, but throughout your Warwick journey. Find out more here.

Similarly, check out this new resource from Student Minds on helping the transition to university.

Staying Safe

Concerned about staying safe at university?

Visit the Warwick Stay Safe HubLink opens in a new window, where you can find out more about tips on avoiding online, telephone & accommodation scams, as well as how to look after your personal safety, both online and around campus.