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MSc Healthcare Operational Management

Master's Programme
Healthcare Operational Management

Developed between WMG, Warwick Medical School and industry, this programme facilitates quality and productivity improvements in the healthcare

Start date:
29 September 2025

Duration:
12 months, full time

Application deadline:

2 August 2025

Award:
Master of Science (MSc) 

Watch our video explanation of MSc Healthcare Operational Management

Highlights and benefits

  • The course incorporates the strengths of the WMG and Warwick Medical School, along with input from the NHS. Tutors bring a range of expertise including health sciences, industrial engineering, informatics, statistics, epidemiology, and health economics.
  • Learn about real-world challenges facing global, healthcare systems and gain insight into the workings of hospitals as well as to other primary care and mental health services.
  • Guest speakers from the healthcare sector contribute to the learning regularly, bringing additional real-world insight.
  • The course will prepare you for a successful career in a sector where there are many exciting opportunities for innovation in the management of healthcare quality improvement projects.

Overview

This MSc in Healthcare Operational Management has been designed to fulfil the specific needs and requirements of graduates interested in a management or leadership role within the complex healthcare service sector.

Healthcare organisations share commonalities with production facilities, including the need for efficient process flow, change management, and quality standards. As a student you will explore the principles, approaches, strategies, and techniques for analysing, designing, and managing complex healthcare systems. You will learn to measure efficiency and improve effectiveness, productivity without compromising quality or safety.

Throughout the year, you’ll acquire the skills and knowledge to assess organisational performance and drive the development and implementation of innovation in healthcare organisations in order to bring about improvement. Ultimately, the course aims to strengthen diverse health systems and their capacity to deliver effective care efficiently. Evidence underpinning course material is drawn from around the world to ensure that students are well equipped with the essential skills and knowledge necessary to drive design, development, implementation, and innovation in the organisation of health services.

The course is suitable for students who are particularly interested in: (i) redesigning health systems to improve access to care; (ii) evidence-based decision making to improve quality outcomes; (iii) facilitating better communication and trust between patients and providers; (iv) harnessing data and technologies including the transformative abilities of artificial intelligence to innovate service delivery provisions; and (v) developing innovative ways of providing sound and cost-effective care efficiently.

Dr Sudi Lahiri talks about Project Management in Healthcare

"Health care service delivery is one of the largest and most dynamic industries in the world. It is also heavily regulated and resource intensive. Hence, healthcare organisations are constantly exploring new ways to improve resource efficiency and return on investments while ensuring that service quality is of the highest standard. These realities have also created exciting opportunities for innovation in the management of healthcare quality improvement projects. It entails understanding stakeholder requirements; managing collaborations with multiple sponsors around different sets of priorities; planning and developing solutions within tightly controlled deadlines in the face of limited resources; and ensuring that deliverables of the project are successfully met against industry accepted benchmarks and government regulations; while also meeting stakeholder requirements around quality, safety and cost."

Meet the Course Director: Dr Sudi Lahiri

"I have had the opportunity to interact with and hence, observe health systems in different countries. While each of these health systems are unique in their own ways, nonetheless, they also share commonalities, i.e., ensuring patient-centred care, efficient resource usage, quality, and safety."

Sudi Lahiri

Scholarships and Bursaries

WMG will be awarding over £1.5 million in scholarships and bursaries to students commencing study on any of our full-time MSc programmes beginning in September 2025.

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Ready to study at WMG?

We look forward to receiving your MSc application. If you have any questions, please don’t hesitate to get in touch.