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Help & Support


The Academic Technology team provides more than training and technical support - although of course we do that too. We work with you to develop your online teaching and learning practice, design and deliver online assessment and surveys, create research visualisations and more. We recommend taking a look at some of the projects we have worked on to see the scope of what and how we can help you, or get in touch to discuss your needs with us.


Help Desk

Contact the Help Desk for support via email to helpdesk at warwick dot ac dot uk or use the “Contact us via the online Help Desk” button above. Whether you want help using one of our tools, setting up an online exam, or developing a new and innovative module using academic technology, one of our team will be on hand to help.


We can provide one-to-one support (and training) via Teams. Contact us via the Help Desk and request a session.


We support departments with migration from SiteBuilder to Moodle, creation of department module templates, bespoke training, navigating the changing pedagogic environment and identifying affordances of existing and new tools.

Learning Design Consultancy Unit

The Learning Design Consultancy Unit (LDCU) can advise departments on effective design for online and blended modules.

Help Guides


Departmental Contacts

Departmental contacts act as a channel between us and the department they represent. They are usually staff with responsibility for Moodle and our other tools who have been nominated to act as a contact for the department. We work with them to support their department, understand needs and requirements and plan future developments. Departmental contacts disseminate important information on issues, updates and new features to their departmental colleagues. Departmental contacts are also members of our ‘Super User Group’ forum.

Extended Classroom (TEL) Forum

The TEL Forum is a collaborative space for colleagues across the institution who have an interest in the use of technology to support teaching and learning. It is an opportunity to share practice, network with colleagues, showcase new development and ideas and work together. The forum welcomes speakers from across the institution and all disciplines.


The Academic Technology team provide both synchronous (live) training sessions and self-study courses which can be studied at your own pace. Our current offering covers the most commonly-used academic technologies at Warwick: Moodle, H5P, Vevox and Mahara.

Upcoming courses

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