ITS are pleased to announce the return of the Printer Credits gadget within Start.Warwick.

This will appear as a part of your default gadget set.

https://start.warwick.ac.uk/

From here you can view your current printer credits balance as well as purchase additional credits via our online ePayments system.

printing.warwick.ac.uk - the print management website - is now available from off campus.

Users will no longer have to use the VPN service to access this website when they are not connected to the University network. Use this website to view or delete your current pull print jobs and check your current printer credits balance.

For help and support with Student Printing visit go.warwick.ac.uk/studentprint/faqs

We are pleased to announce that the Mobile Print application now supports Microsoft Word (DOCX) and Excel (XSLX) file formats.

Visit the webpage at go.warwick.ac.uk/mobileprint

Printing from a Mac OS X desktop or laptop to a student workarea printer is now supported.

Please follow the instructions detailed in the Student Print FAQs

Update - The new settings, as detailed below, are now live.

In response to student feeback we will be changing the default print settings on the Mobile Print service to single-sided black & white (mono). Colour printing will no longer be available when using Mobile Print.

This change is expected to take place during the Christmas vacation period to minimise disruption to the service.

As part of the upgraded hardware and software infrastructure deployed within ITS student/public access workareas a new Mobile Print service has been released.
This gives customers the ability to print from any e-mail capable mobile device and collect a print job via a Kyocera MFD located within a range of ITS workarea locations across campus.

For a list of workarea locations please click here.

For further details about the service please click here.

Over the summer 2012 period the student print estate has undergone a significant update to both it's hardware and software infrastructure.

This has provided a new "Pull Print" system based upon a software technology called safecom. Coupled with new and exisiting Kyocera and HP Multifunction devices the ability to Print, Copy and Scan to e-mail has been made available in approx. 95% of workareas across campus.

For details of all our workareas and what print queues and facilities are available please consult the following page.

http://www2.warwick.ac.uk/services/its/servicessupport/printing/studentprinting/nameslocations/

The provision of colour and A3 printing has also been significantly improved and is now available in the vast majority of workareas around campus. For further details of these important changes please visit our dedicated FAQ pages.

http://www2.warwick.ac.uk/services/its/servicessupport/printing/studentprinting/faqs/

A small pilot environment has now been successfully rolled out to two locations – Heronbank and Lakeside.

Students in these locations can print to these two devices using their ITS printing account, as they would in an open-access work area.

The printers currently offer colour A3 and A4 double-sided printing with an optional staple facility.

For more information on how to install the print queues visit the web page below;

go.warwick.ac.uk/studentprint/wirelessprint/printerinstall

If this pilot is successful, it is hoped that the service will be rolled out to more locations in the residences.

During the summer 2012 additional functionality – scan to email and photocopying - will be brought online, as we look to refresh the student printing infrastructure.

IT Services is currently reviewing the University print and copy infrastructure with a view to making it more efficient.

Likely benefits are expected to include:

• A reduction in the environmental impact of printing
• A more reliable print infrastructure with clear service levels and a better fit to your needs
• A reduction in operational print costs

To achieve these goals, we are actively working with NewField IT, a company that specialises in this form of exercise. Their staff will shortly be on site auditing the current print infrastructure and they will be working closely with the University’s project team throughout the audit.

Further information in relation to this exercise is available in our FAQ's section.

Following a period of careful consideration and thanks to the use of newer more economical colour laser printers the exisiting charging model for colour printing within the ITS Student/Public Access workareas is to be revised.

The charges for colour printing are now as follows:

Colour A4 single sided is now 25p (Previously 30p)

Colour A4 double sided is now 50p (Previously 60p)

Colour A3 single sided is now 60p (Previously 80p)

Colour A3 double sided is now £1.20 (Previously £1.60)

This cost reduction came into effect from 1AM on Sunday 3rd July.