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News - Network Printing Service


Wednesday 28th July 2019 - Printing Service Outage (Evening)

On Wednesday 28th July 2019 there will be no access to printing and photocopying services provided by IT Services from 6.30PM till 9.30PM as major server upgrade work is carried out during the evening.

This includes all Staff & Student pull and push printing, including that within the Linux Managed desktop, MobilePrint, Airprint, Mail2Me (Scan to Email), Copy (including Library Visitor Cards), the printing.warwick.ac.uk webpage, SafeCom Saveometer and Autostore (Scan to Folder) and the processing of Printer Credits will also be offline.

Please note that the ITS provided CUPS will be unaffected by these planned works and will remain available for the duration of this change.

For further details of the change...


Saturday 20th July 2019 - Printing Service Outage

On 20th July 2019 there will be no access to printing and photocopying services provided by IT Services as major server upgrade work is carried out during the day. We hope this work will be finished before 2pm.

This includes all Staff & Student pull and push printing, including that within the Linux Managed desktop, MobilePrint, Airprint, Mail2Me (Scan to Email), Copy (including Library Visitor Cards), the printing.warwick.ac.uk webpage, SafeCom Saveometer and Autostore (Scan to Folder) and the processing of Printer Credits will also be offline.

Please note that the ITS provided CUPS will be unaffected by these planned works and will remain available for the duration of this change.

For further details of the change...


Saturday 15th December - Printing Service Outage

On 15th December there will be no access to printing and photocopying services provided by IT Services as major server upgrade work is carried out during the day.


Student Printing Facilities - Expanded

IT Services have been working hard over the summer to update, refresh and expand our Student Printing Facilities. To that goal the following areas have had or are in the process of having our Multi Function Devices/Printers deployed within them.

  • Bluebell 1 Student Residence, Laundrette, Gnd Floor (Main Campus) Coming - Nov. 2015
  • Bluebell 3 Student Residence, Laundrette, Gnd Floor (Main Campus) Coming - Nov. 2015
  • Claycroft 3 Student Residence, Laundrette, Gnd Floor (Main Campus) Coming - Nov. 2015
  • Cryfield 2 Student Residence, Laundrette, Gnd Floor (Main Campus) Coming - Nov. 2015
  • Engineering, F210, F211, F215 and A407, 2nd and 4th Floors (Main Campus)
  • WBS, Undergraduate Workroom (Main Campus)
  • Statistics Building, Room C1.14, 1st Floor (Main Campus)

For further details...


Managed Print Service receives the Simplify Team Award at the 2015 CCSG Awards Evening

The Managed Print Service is delighted to announce that it has received the "Simplify Team Award" at the 2015 CCSG Awards Evening on the 8th May. Our sincere thanks to every member of the team now and over the last 5 years and to all of our colleagues within ITS, warwickprint and Purchasing for their tireless hard work and support.

We would also like to thank all of our staff, student, alumni and visitor customers and look forward to continuing to develop and improve the service that we offer to each and every one of you.

ccsg


Printing in the Student Residences - Under Investigation

Following consulation with the SU and Warwick Accomodation a feasibility study is now underway to look into the possibility of deploying a number of 2nd generation MFDs into the Student Residences laundries, common rooms and entrances.

This is to supplement, the exisiting devices within Heronbank and Lakeside and will attempt to provide a more local and accessible solution to our customers in the chosen residences.

All MFDs will be colour, A3, duplex capable with Printing, Scan to E-mail and Scan to Folder built in.

Wireless network facilities are expected to be available within the area to aid accessibility and the support of un-managed and mobile devices.

Check back regularly for more details, we will keep you updated with any information as soon as it come available.


The Managed Print Service - A vision for 2016 and 2020

Our Vision for 2016 and 2020

To Oct 2016 (1st Managed Print Service, MPS - 2012 to 2016)

  • An increase to 425 - Managed Print Service, MPS devices (MFDs and Single Function)
  • An increase to 325 - "Pull Print" enabled devices (MFDs and Single Function)
  • An increase to 100 - Scan to Folder enabled Multifunction Devices (MFDs)
  • A reduction to 400 - Push Print queues
  • Savings of 200 trees
  • A small scale implementation (10-15) of e-fax (non- analogue) deployed to key high-volume fax using customers
  • A gradual conversion to a "Click Only" PAYG charging scheme - inclusive of hardware, service, support, consumables, reporting and software licensing
  • Full site survey and audit completed - Nov 2015 with the results published early 2016.
  • Increased use of warwickprint for the cost-effective and high quaility production of both staff and student high volume, wide format and specialist printing

After Nov 2016 (2nd Managed Print Service, MPS - 2016 to 2020)

  • An increase to 450 - Manged Print Service, MPS devices (MFDs and Single Function)
  • An increase to 350 - "Pull Print" enabled devices (MFDs and Single Function)
  • An increase to 300 - Scan to Folder enabled Multifunction Devices (MFDs)
  • A reduction to 300 - Push Print queues
  • Savings of 400 trees
  • A much larger scale implementation (50-75) of e-fax (non-non- analogue) deployed to key high and medium volume fax using customers
  • Full conversion to a "Click Only" PAYG charging scheme - inclusive of hardware, service, support, consumables, reporting and software licensing
  • Heavy use of warwickprint for the cost-effective and high quaility production of both staff and student high volume, wide format and specialist printing

Student Printing - Charges Reduced!

IT Services and warwickprint are pleased to announce that as part of our continuing drive for service improvement and as a consequence of the success of the Managed Print Service (MPS) we have been able to lower our colour student printing prices by as much as 26.32%. This follows on from a similar reduction in pricing that took place in April 2014.

Colour A4 single sided was, 20p now 15p - a reduction of 25%

Colour A4 double sided was, 38p now 28p - a reduction of 26.32%

Colour A3 single sided was, 40p now 30p - a reduction of 25%

Colour A3 double sided was, 78p now 58p - a reduction of 25.65%

These reductions came into effect at 8AM on Monday 5th January.

For details of the current pricing scheme and to purchase printer credits.

NB. We are currently in the process of updating our support guides, FAQs, video and paper leaflets and posters with these new prices so please do bare with us. Even if the price is advertiesed as higher you will only be charged using the new prices.


Printing Services Video Leaflets - Kiosks

Over the next week (15th December 2014) our Printing Services Video Leaflets will be presented via newly developed interactive touchscreen kiosks.

These 10" displays feature touchscreens that give you the ability to select and view video versions of our 11 most popular support queries/tutorials. This complements our already popular Helpdesk Leaflets.

Initially these kiosks will be deployed in some of our most popular and highest volume locations:

  • Library - 1st Floor
  • University House - Learning Grid 1st and 2 Floor
  • Rootes Building - Rootes Grid
  • Senate House - PG Hub

 kiosk1

kiosk2


Mobile Print Service - Enhanced

NEW April 2014 - Mobile Print now supports printing directly from your iOS device (iPhone or iPad)

Mobile Print is a way to send documents to print whilst on the go and have it ready to collect when you next visit a Kyocera printer.

Kyocera printers can be found in most IT Services work areas


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