Over the next week (15th December 2014) our Printing Services Video Leaflets will be presented via newly developed interactive touchscreen kiosks.

These 10" displays feature touchscreens that give you the ability to select and view video versions of our 11 most popular support queries/tutorials. This complements our already popular Helpdesk Leaflets.

Initially these kiosks will be deployed in some of our most popular and highest volume locations:

• Library - 1st Floor
• University House - Learning Grid 1st and 2 Floor
• Rootes Building - Rootes Grid
• Senate House - PG Hub

Scan to folder is a service which allows you to place a document on one of our printer/photocopiers, have the photocopier scan it and create a PDF file from it, and then have that PDF sent to your H drive.

By default this service will transfer your chosen scanned file in PDF format directly to the your home or "H"drive in a newly created folder called "My Scans" within your Documents folder. The file will be autonamed in the following manner "usercode-date-time".

For further information about this exciting new service coming in September 2014 to student workareas and a limited number of staff departments.

IT Services will be updating the printer driver in use on the Kyocera "pull" print queues, this update contains a number of small changes and bugs fixes and a new, easier to navigate user interface.

The change will take place out of hours on Monday 28th July 2014

For further details of this change and how it may affect you please visit the our dedicated FAQs page.

http://go.warwick.ac.uk/printerdriverupdate

NEW April 2014 - Mobile Print now supports printing directly from your iOS device (iPhone or iPad)

Mobile Print is a way to send documents to print whilst on the go and have it ready to collect when you next visit a Kyocera printer.

Kyocera printers can be found in most IT Services work areas

• Option 1: You can print directly from an iOS device (iPhone or iPad)
• Option 2: Upload documents directly, at go.warwick.ac.uk/mobileprint
• Option 3: You can send or forward an email to mobile.printing@warwick.ac.uk

IT Services have been able to significantly reduce the price of printing (particularly colour printing) thanks to the success of our new, more efficient student printing system. The new prices, which will apply from 8am on Tuesday 22 April 2014, are as follows:

Color:

Black and White:

For more information, and to buy printer credits, visit warwick.ac.uk/studentprint/faqs.

The MPS team are pleased to announce that the Managed Print Service has been shortlisted for the CCSG Collaborative Working Award 2014.

The Awards Evening will take place on Friday 9^th May 2014, we will publish the results here at the earliest possible convenience.

The Printing Services team in ITS are busy working to improve the service that we deliver.

Areas of development at present are focused around the following:

Testing of NSI Autostore Express - Document Workflow and scan to folder solution

This is now live within our test environment and is being placed under load within ITS. Servers have been ordered for the production solution and all required licenses are in place. We expect to provide this facility to 40 Student MFDs during the summer vacation. USB keyboards are currently being installed to support meta data entry as a key component of this service.

We anticipate "Scan to H: drive" capability to be the first element of this new service to be rolled out.

For further details of the capabilities of this product.

Testing of the Collobos Presto "Airprint" technology printing solution for Apple iOS devices

This is also now live within our test environment and has been placed under load. Servers have been ordered and all required licenses are in place. We expect to deliver this solution to our student workarea customers at the beginning of the 3rd term.

We anticipate this facility will be focused around our Kyocera and HP based MFDs initially and will provide native printing support for Airprint compatible Apple iOS devices such as iPhones and iPads.

Student Printing - Charging model refresh

The current charging scheme is under review and will be refreshed at the start of the 3rd term to better reflect the true cost of operation now that we are providing our Student Print Service through the Managed Print Service.

Further details of the revised pricing will be widely published in due course.

Installation of upgraded colour Multifunction Devices (MFDs) within Student Workareas

Two HP 4730 MFDs are scheduled to be installed in the H447 and SS2.74 workareas within the Humanities and and Social Studies buildings respectively by close of business: 07/03/2014.

These devices will provide duplex-capable colour copying, print and scanning functionality. Both devices also offer stapling as a finishing option.

So.... what happened to the results of this review?

In order to make our service more accessible and to help our customers to take advantage of our most popular facilities a range of video leaflets have been developed.

They should work on a range of different platforms such as Windows, Mac, IOS and Android and will guide you through such functions as Print, Copy, Scan to E-mail, mobileprint and provide support with using our Library Visitor Photocopying Cards.

They are now available from our new video leaflets page.