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News - Network Printing Service


Wednesday 28th July 2019 - Printing Service Outage (Evening)

On Wednesday 28th July 2019 there will be no access to printing and photocopying services provided by IT Services from 6.30PM till 9.30PM as major server upgrade work is carried out during the evening.

This includes all Staff & Student pull and push printing, including that within the Linux Managed desktop, MobilePrint, Airprint, Mail2Me (Scan to Email), Copy (including Library Visitor Cards), the printing.warwick.ac.uk webpage, SafeCom Saveometer and Autostore (Scan to Folder) and the processing of Printer Credits will also be offline.

Please note that the ITS provided CUPS will be unaffected by these planned works and will remain available for the duration of this change.

For further details of the change...


Saturday 20th July 2019 - Printing Service Outage

On 20th July 2019 there will be no access to printing and photocopying services provided by IT Services as major server upgrade work is carried out during the day. We hope this work will be finished before 2pm.

This includes all Staff & Student pull and push printing, including that within the Linux Managed desktop, MobilePrint, Airprint, Mail2Me (Scan to Email), Copy (including Library Visitor Cards), the printing.warwick.ac.uk webpage, SafeCom Saveometer and Autostore (Scan to Folder) and the processing of Printer Credits will also be offline.

Please note that the ITS provided CUPS will be unaffected by these planned works and will remain available for the duration of this change.

For further details of the change...


Saturday 15th December - Printing Service Outage

On 15th December there will be no access to printing and photocopying services provided by IT Services as major server upgrade work is carried out during the day.


Student Printing Facilities - Expanded

IT Services have been working hard over the summer to update, refresh and expand our Student Printing Facilities. To that goal the following areas have had or are in the process of having our Multi Function Devices/Printers deployed within them.

  • Bluebell 1 Student Residence, Laundrette, Gnd Floor (Main Campus) Coming - Nov. 2015
  • Bluebell 3 Student Residence, Laundrette, Gnd Floor (Main Campus) Coming - Nov. 2015
  • Claycroft 3 Student Residence, Laundrette, Gnd Floor (Main Campus) Coming - Nov. 2015
  • Cryfield 2 Student Residence, Laundrette, Gnd Floor (Main Campus) Coming - Nov. 2015
  • Engineering, F210, F211, F215 and A407, 2nd and 4th Floors (Main Campus)
  • WBS, Undergraduate Workroom (Main Campus)
  • Statistics Building, Room C1.14, 1st Floor (Main Campus)

For further details...


Trial of 90 gsm paper within the Library MFDs

IT Services are in the process of trialing a new type of heavier weight paper within the Student Print Estate.

This will be focussed upon the devices located within the main Library building (all floors and including rooms 039 and 041) and is expected to come into effect from 12PM Friday 15th May.

The purpose of this trial is to asses whether the newer paper can offer a lower jam rate, higher quality of reproduction, reduced staff support overhead, balanced against an improved ability to deal with high coverage duplex mono and colour prints.

The new paper is also considerably whiter than the current choice that has been used previously.

The Library has been chosen due to it being a very high volume location with high footfall and a significant local support presence.

If this exercise is considered to be a success we will asses the operational benefits and economic implication of a longer term switch to this type of paper.

No rise in cost to our customers will occur.

As ever if you have any feedback please do feel free to send it through to the ITS Helpdesk.

90g


Printing Services Video Leaflets - Kiosks

Over the next week (15th December 2014) our Printing Services Video Leaflets will be presented via newly developed interactive touchscreen kiosks.

These 10" displays feature touchscreens that give you the ability to select and view video versions of our 11 most popular support queries/tutorials. This complements our already popular Helpdesk Leaflets.

Initially these kiosks will be deployed in some of our most popular and highest volume locations:

  • Library - 1st Floor
  • University House - Learning Grid 1st and 2 Floor
  • Rootes Building - Rootes Grid
  • Senate House - PG Hub

 kiosk1

kiosk2


Mobile Print Service - Enhanced

NEW April 2014 - Mobile Print now supports printing directly from your iOS device (iPhone or iPad)

Mobile Print is a way to send documents to print whilst on the go and have it ready to collect when you next visit a Kyocera printer.

Kyocera printers can be found in most IT Services work areas


Student Printing - Charges Reduced

IT Services have been able to significantly reduce the price of printing (particularly colour printing) thanks to the success of our new, more efficient student printing system. The new prices, which will apply from 8am on Tuesday 22 April 2014, are as follows:

Color:

A4 1-sided: 20p (down 20%)
A4 2-sided: 38p (down 24%)
   
A3 1-sided: 40p (down 33%)
A3 2-sided: 78p (down 35%)

 

Black and White:

A4 1-sided: 5p (down 17%)
A4 2-sided: 8p (down 20%)
   
A3 1-sided: 9p (no change)
A3 2-sided: 16p (down 11%)

 

For more information, and to buy printer credits, visit warwick.ac.uk/studentprint/faqs.


Printing unavailable: Saturday 22 March 2014

The campus printing service will be unavailable between 9am and 2pm on Saturday 22 March 2014 while IT Services carry out some essential maintenance work.

The service may be working again before 2pm, but ITS can't guarantee that it will be.

The Unix printing system will be unaffected by the work. If you have any questions, please contact the ITS Help Desk.


printing.warwick.ac.uk - now available off campus

printing.warwick.ac.uk - the print management website - is now available from off campus.

Users will no longer have to use the VPN service to access this website when they are not connected to the University network. Use this website to view or delete your current pull print jobs and check your current printer credits balance.

For help and support with Student Printing visit go.warwick.ac.uk/studentprint/faqs