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Rob Procter



Professor of Social Informatics, Department of Computer Science

Co-director, AI and Human-Centred Computing Theme

Faculty Fellow, Alan Turing Institute for Data Science and AI
Exchange Professor, Centre for Urban Science and Progress (CUSP)
Visiting Professor, School of Informatics, Edinburgh University
Visiting Professor, UCL Interaction Centre

Room 2.32, Mathematical Sciences Building

Department of Computer Science
University of Warwick
Tel: +44 (0) 24 7657 3783


Social informatics; data science methodologies and applications; social media analytics; health informatics; computer-supported cooperative work (CSCW); participatory design; co-production; science and technology studies (STS); ethnography.


Social informatics is the study of factors that shape ICT adoption and use. A major part of my work in the past 10 years has focused on new computational research tools and methods, of which data science represents the current generation. A particular interest has been applying data science in the large-scale study of uses of social media, beginning when I led a multidisciplinary team working with the Guardian/LSE on the Reading the Riots project, analysing tweets sent during the August 2011 riots. This work has continued with JISC, ESRC and EU Framework 7 support and in my work as a Turing Fellow, where I co-lead the social data science interest group.


I collaborated Dr Alex Voss of St Andrews University and Wire Free Productions, an independent media company, on the BBC Radio 5 Live Hit List, a weekly show covering the top 40 stories in social media.

As a member of CUSP, I am interested in the study of the impact of 'big data' on strategic and operational decision-making, including the use of social media by emergency services and the emergent role of social media in civil society and the everyday life of communities.

I am editor of the Health Informatics Journal and a member of the advisory board of the new journal Big Data & Society published by Sage. I have previously been on the editorial boards of Interacting with Computers and the International Journal of IT Standards and Standardisation Research. I was a co-editor of special issues of the Journal of Computer-Supported Cooperative Work on Collaboration and e-Research (2006), CSCW and Dependable Healthcare (2006) and the Social Science Computing Review Journal on e-Social Science (2009).


Human-Centred Computing Division

Warwick Institute for the Science of Cities

Collaborative Online Social Media Observatory
Centre for Interdisciplinary Methodologies



  • Tolmie, P., Procter, R., Rouncefield, M., Liakata, M., & Zubiaga, A. (2017). Microblog Analysis as a Programme of Work. ACM Transactions on Social Computing.
  • Webb, H., Housley, W., Procter, R., Edwards, A., & Jirotka, M. (2017). The ethical challenges of publishing Twitter data for research dissemination. ACM Web Science Conference. Best paper award.
  • Zubiaga, A., Voss, A., Procter, R., Liakata, M., Wang, B., & Tsakalidis, A. (2017). Towards Real-Time, Country-Level Location Classification of Worldwide Tweets. IEEE Transactions on Knowledge and Data Engineering.
  • Tkachenko, N., Procter, R., & Jarvis, S. (2017). Predicting floods with Flickr tags. PLOS One.
  • Tolmie, P., Procter, R., Rouncefield, M., Liakata, M., Zubiaga, A., Randall, D. (2017). Supporting the use of user generated content in journalistic practice. ACM Conference on Computer-Human Interaction (CHI). Best paper award.
  • Wang, B., Liakata, M., Zubiaga, A., & Procter, R. (2016). TDParse-multi-target-specific sentiment recognition on Twitter. 15th Conference of the European Chapter of the Association for Computational Linguistics (EACL).
  • Zubiaga, A., Kochkina, E., Liakata, M., Procter, R., & Lukasik, M. (2016). Stance classification in rumours as a sequential task exploiting the tree structure of social media conversations. Proceedings of 26th International Conference on Computational Linguistics (COLING), December, pp. 2438-2448.
  • Tkachenko, N., Procter, R., & Jarvis, S. (2016). Predicting the impact of urban flooding using open data. Royal Society Open Science, 3(5), 160013.
  • Zubiaga, A., Liakata, M., Procter, R., Hoi, G. W. S., & Tolmie, P. (2016). Analysing how people orient to and spread rumours in social media by looking at conversational threads. PloS one, 11(3), e0150989.
  • Webb, H., Burnap, P., Procter, R., Rana, O., Stahl, B.C., Williams, M., Housley, W., Edwards, A. and Jirotka, M. (2016). Digital Wildfires: propagation, verification, regulation, and responsible innovation. ACM Transactions on Information Systems (TOIS), 34(3), p.15.
  • Greenhalgh, T., Shaw, S., Wherton, J., Hughes, G., Lynch, J., Hinder, S., Fahy, N., Byrne, E., Finlayson, A., Sorell, T. and Procter, R. (2016). SCALS: a fourth-generation study of assisted living technologies in their organisational, social, political and policy context. BMJ open, 6(2), e010208.
  • Procter, R., Wherton, J., Greenhalgh, T., Sugarhood, P., Rouncefield, M. and Hinder, S. (2016). Telecare call centre work and ageing in place. Computer Supported Cooperative Work (CSCW), 25(1), pp. 79-105.
  • Bazerli, G., Bean, T., Crandall, A., Coutin, M., Kasindi, L., Procter, R. N., ... & Trewinnard, T. (2015). Humanitarianism 2.0. Global Policy Journal.
  • Wherton, J., Sugarhood, P., Procter, R., & Greenhalgh, T. (2015). Designing Technologies for Social Connection with Older People. Aging and the Digital Life Course, 3, 107.
  • Halfpenny, P., & Procter, R. (Eds.) (2015). Innovations in digital research methods. Sage.
  • Wherton, Joseph, et al. Co-production in practice: how people with assisted living needs can help design and evolve technologies and services. Implementation Science 10.1 (2015): 75.
  • Zubiaga, A., Liakata, M., Procter, R., Bontcheva, K., & Tolmie, P. (2015). Crowdsourcing the annotation of rumourous conversations in social media. In Proceedings of the 24th International Conference on World Wide Web Companion, pp. 347-353.
  • Procter, R., Voss, A., & Lvov, I. (2015). Audience research and social media data: Opportunities and challenges. Participations: Journal of Audience and Reception Studies 12 (1).
  • Maniatopoulos, G., Procter, R., Llewellyn, S., Harvey, G., & Boyd, A. (2015). Moving beyond local practice: Reconfiguring the adoption of a breast cancer diagnostic technology. Social Science & Medicine, 131, 98-106.
  • Housley, W., Procter, R., Edwards, A., Burnap, P., Williams, M., Sloan, L., ... & Greenhill, A. (2014). Big and broad social data and the sociological imagination: A collaborative response. Big Data & Society, 1(2).
  • Burnap, P., Williams, M. L., Sloan, L., Rana, O., Housley, W., Edwards, A., Procter, R., & Voss, A. (2014). Tweeting the terror: modelling the social media reaction to the Woolwich terrorist attack. Social Network Analysis and Mining, 4(1), 1-14.
  • Procter, R., Greenhalgh, T., Wherton, J., Sugarhood, P., Rouncefield, M., & Hinder, S. (2014). The Day-to-Day Co-Production of Ageing in Place. Computer Supported Cooperative Work (CSCW), 1-23.

  • Greenhalgh, T., Wherton, J., Sugarhood, P., Hinder, S., Procter, R., & Stones, R. (2013). What matters to older people with assisted living needs? A phenomenological analysis of the use and non-use of telehealth and telecare. Social Science & Medicine, 93, 86-94.
  • Procter, R., Crump, J., Karstedt, S, Voss, A. and Cantijoch, M. (2013). Reading the riots: What were the Police doing on Twitter? Policing and Society, Special issue on policing and cybercrime.
  • Procter, R., Vis, F. and Voss, A. (2013). Reading the riots on Twitter: methodological innovation for the analysis of big data. International Journal of Social Research Methodology, Special Issue on Computational Social Science: Research Strategies, Design & Methods.
  • Stewart, J., Procter, R., Poschen, M. and Williams, R. (2012). Academic publishers as innovation intermediaries in the development of Web 2.0 services for scholarly communication. New Media & Society, December. doi: 10.1177/1461444812465141
  • Greenhalgh, T., Procter, R., Shaw, S., Wherton, J. and Sugarhood, P. (2012). The organising vision for telehealth and telecare: discourse analysis. BMJ Open 2012;2: e001574 doi:10.1136/bmjopen-2012-001574
  • Hartswood M, Procter R, Taylor P, Blot L, Anderson S, Rouncefield M, Slack R. (2012). Problems of Data Mobility and Reuse in the Provision of Computer-based Training for Screening Mammography. ACM Conference on Human Factors in Computing Systems (CHI), Austin, May.
  • Lewis Paul, Newburn Tim, Ball James, Procter Rob, Vis Farida, Voss Alex. (2011). Reading the Riots: Investigating England's summer of disorder. Guardian/LSE.
  • Black, A., Car, J., Anandan, C., Cresswell, K., Pagliari, C., McKinstry, B., Procter, R., Majeed, A., Sheikh, A. (2011). The impact of eHealth on the quality and safety of healthcare: a systematic overview and synthesis of the literature. PLoS Med 8(1): e1000387. doi:10.1371/journal.pmed.1000387