Please read our student and staff community guidance on COVID-19
Skip to main content Skip to navigation

News - Network Printing Service



Update of installed Kyocera printer drivers - 18th December 2019

Following customer feedback and internal testing activities we will update the Kyocera printer driver currently in use across all ITS print servers apart from Lampard, Beckham, Paltrow and Penn.

This will provide for the return of the Quick Print "Printer Profiles", will enhance the support for device fonts and provide a broad spectrum of bug fixes.

No customer action or disruption to service is expected. Any customers with concerns or questions should contact the ITS Helpdesk via the usual support channels.

For further details of the change...


Wednesday 28th July 2019 - Printing Service Outage (Evening)

On Wednesday 28th July 2019 there will be no access to printing and photocopying services provided by IT Services from 6.30PM till 9.30PM as major server upgrade work is carried out during the evening.

This includes all Staff & Student pull and push printing, including that within the Linux Managed desktop, MobilePrint, Airprint, Mail2Me (Scan to Email), Copy (including Library Visitor Cards), the printing.warwick.ac.uk webpage, SafeCom Saveometer and Autostore (Scan to Folder) and the processing of Printer Credits will also be offline.

Please note that the ITS provided CUPS will be unaffected by these planned works and will remain available for the duration of this change.

For further details of the change...


Managed Desktop Pull Print Queue Migrations - Wednesday 11th September 2019

IT Services will be automatically migrating all Managed Windows 7 and Managed Windows 10 computers from the legacy Kyocera\HP on Triton or Rycon Pull Print queues onto newer, more modern and supportable servers Hanks and Stone.

For further details of this change...


Staff Pull Print Queue Retirements - Wednesday 18th September 2019

On Wednesday 18th September at 10AM we are deleting all of the old staff Pull Print queues (printers where you currently need to swipe your University ID Card to print) and retiring the servers that host them. (Triton and Rycon)

Please ensure that you have moved across to the new print queues in advance of this date if you wish to print from your own personal devices.

For further details of the change and guidance on how to install the new queues on your personal devices...


Legacy Print Queue Migrations - Wednesday 17th July 2019

On Wednesday 17th July at 8AM we are deleting all of the old print queues (printers where you currently don't need to swipe your University ID Card to print)

These have been replaced with new versions, please install them now if you haven't already done so.

For further details of the change...


Saturday 20th July 2019 - Printing Service Outage

On 20th July 2019 there will be no access to printing and photocopying services provided by IT Services as major server upgrade work is carried out during the day. We hope this work will be finished before 2pm.

This includes all Staff & Student pull and push printing, including that within the Linux Managed desktop, MobilePrint, Airprint, Mail2Me (Scan to Email), Copy (including Library Visitor Cards), the printing.warwick.ac.uk webpage, SafeCom Saveometer and Autostore (Scan to Folder) and the processing of Printer Credits will also be offline.

Please note that the ITS provided CUPS will be unaffected by these planned works and will remain available for the duration of this change.

For further details of the change...


Saturday 15th December - Printing Service Outage

On 15th December there will be no access to printing and photocopying services provided by IT Services as major server upgrade work is carried out during the day.


Campus Print Review 2015

What are we doing?

We're reviewing our print, copy, scan and fax infrastructure to make it more efficient.

We did this before in 2011. 2015's audit will mirror the work we did in 2011, helping us to gauge the progress our Managed Print Service has made.

When will this audit happen?
NewField IT staff are expected on site from Monday 7 December 2015 to Friday 18 December 2015. The audit will resume on Monday 4 January 2016, and we expect it to take another 2 to 3 weeks.

Further details...


Managed Print Service receives the Simplify Team Award at the 2015 CCSG Awards Evening

The Managed Print Service is delighted to announce that it has received the "Simplify Team Award" at the 2015 CCSG Awards Evening on the 8th May. Our sincere thanks to every member of the team now and over the last 5 years and to all of our colleagues within ITS, warwickprint and Purchasing for their tireless hard work and support.

We would also like to thank all of our staff, student, alumni and visitor customers and look forward to continuing to develop and improve the service that we offer to each and every one of you.

ccsg


Older news