News - Network Printing Service

Core Service Upgrade - Printing Services (08/04/2020)

When are we getting underway and when will we be complete?

Starts: 08/04/2020 10:30:00
Ends: 08/04/2020 12:30:00

Tue 31 Mar 2020, 17:56 | Tags: Scan to folder, Mobile Print Service, Printer Credits, printing.warwick.ac.uk, Managed Print Service, Student Printing, Printing in the Student Residences, Managed Dept Printing, Staff Printing, Core Service Upgrade

Update of installed Kyocera printer drivers - 18th December 2019

Following customer feedback and internal testing activities we will update the Kyocera printer driver currently in use across all ITS print servers apart from Lampard, Beckham, Paltrow and Penn.

This will provide for the return of the Quick Print "Printer Profiles", will enhance the support for device fonts and provide a broad spectrum of bug fixes.

No customer action or disruption to service is expected. Any customers with concerns or questions should contact the ITS Helpdesk via the usual support channels.

For further details of the change...

Mon 02 Dec 2019, 13:29 | Tags: Student Printing, Managed Dept Printing, Student Printing - MPS, Staff Printing

Wednesday 28th July 2019 - Printing Service Outage (Evening)

On Wednesday 28th July 2019 there will be no access to printing and photocopying services provided by IT Services from 6.30PM till 9.30PM as major server upgrade work is carried out during the evening.

This includes all Staff & Student pull and push printing, including that within the Linux Managed desktop, MobilePrint, Airprint, Mail2Me (Scan to Email), Copy (including Library Visitor Cards), the printing.warwick.ac.uk webpage, SafeCom Saveometer and Autostore (Scan to Folder) and the processing of Printer Credits will also be offline.

Please note that the ITS provided CUPS will be unaffected by these planned works and will remain available for the duration of this change.

For further details of the change...

Tue 06 Aug 2019, 14:19 | Tags: Scan to folder, Mobile Print Service, Printer Credits, printing.warwick.ac.uk, Start.Warwick Gadget, Managed Print Service, Apple Mac Network Printing, Student Printing, Printing in the Student Residences, Managed Dept Printing, Student Printing - MPS, Staff Printing

Managed Desktop Pull Print Queue Migrations - Wednesday 11th September 2019

IT Services will be automatically migrating all Managed Windows 7 and Managed Windows 10 computers from the legacy Kyocera\HP on Triton or Rycon Pull Print queues onto newer, more modern and supportable servers Hanks and Stone.

For further details of this change...

Thu 01 Aug 2019, 19:22 | Tags: Managed Print Service, Managed Dept Printing, Staff Printing

Staff Pull Print Queue Retirements - Wednesday 18th September 2019

On Wednesday 18th September at 10AM we are deleting all of the old staff Pull Print queues (printers where you currently need to swipe your University ID Card to print) and retiring the servers that host them. (Triton and Rycon)

Please ensure that you have moved across to the new print queues in advance of this date if you wish to print from your own personal devices.

For further details of the change and guidance on how to install the new queues on your personal devices...

Thu 01 Aug 2019, 18:54 | Tags: Managed Print Service, Managed Dept Printing, Staff Printing

Legacy Print Queue Migrations - Wednesday 17th July 2019

On Wednesday 17th July at 8AM we are deleting all of the old print queues (printers where you currently don't need to swipe your University ID Card to print)

These have been replaced with new versions, please install them now if you haven't already done so.

For further details of the change...

Mon 17 Jun 2019, 13:55 | Tags: Managed Print Service, Managed Dept Printing, Staff Printing