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Frequently Asked Questions


What benefits do alumni receive?

What is my alumni number?

How can I obtain my alumni card?

How can I renew my alumni card?

Which buildings can I access with my alumni card?

How can I update my contact details?

How do I get a copy of my degree certificate or transcript?

How do I get access my HEAR records?

How do I obtain Proof of Study?

How can I contact someone I have lost touch with?

What is the Warwick Alumni Ambassador Programme?

Can I keep my student email after graduation?

What is e-mentoring?

I can't remember my User ID/password for warwickgrad.net?


What benefits do alumni receive?

Our benefits and services information can be found here


What is my alumni number?

Your alumni number is your old student ID starting with “A” in front. If you are unsure of your alumni number please email alumni@warwick.ac.uk with your full name and date of birth.


How can I obtain my alumni card?

To apply for an alumni card please complete our online form.


How can I renew my alumni card?

To renew your alumni card please complete our renewal form.


Which buildings can I access with my alumni card?

The Alumni card allows you to access the Library, Learning Grids on campus and the Sports and Wellness Hub (when you join a Sports membership scheme).


How can I update my contact details?

You can update your details at warwickgrad.net, filling out our online form or by emailing dataservices@warwick.ac.uk


How do I get a copy of my degree certificate or transcript?

For copies of certificates or verifications of certificates please contact the awards and certificates team via the online form.

For information click here or email the transcripts team: aotranscripts@warwick.ac.uk.


How do I get access my HEAR records?

You can access your HEAR by logging into GradIntel. If you do not know your log-in details you can click 'LOGIN' and then 'Lost Account Details?' and follow the instructions.

If you have any questions please contact aotranscripts@warwick.ac.uk, if they are unable to solve your problem you can alternatively contact customerservices@gradintel.com


How do I obtain Proof of Study?

For proof of study letters you please contact studentreception@warwick.ac.uk. In your email you will need to include your full name, date of birth and your Warwick Student ID if you know it.


How can I contact someone I have lost touch with?

Unfortunately we cannot give out personal information such as postal or email addresses and phone numbers. However, we do offer a forwarding service through which we can forward your email or letter. Please contact alumni at warwick dot ac dot uk


What is the Warwick Alumni Ambassador Programme?

The University wants to maintain a close relationship with alumni living and working overseas and to establish a network of Warwick graduates across the world. Our Warwick Alumni Ambassadors and Social Ambassadors are at the heart of this

For more information, please see our ambassador webpages and FAQs.


Can I keep my student email after graduation?

Please contact IT at helpdesk@warwick.ac.uk for information.


What is e-mentoring?

The E-mentoring program allows you to become a mentee or a mentor, mutually benefitting from networking and support.

You can register at www.warwickgrad.net where you can create your own profile. You can find more information here.


I can't remember my User ID/password for warwickgrad.net?

If you have forgotten your password, you can recover this here.

If you require further assistance, please email help@aluminati.net.