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Frequently Asked Questions


What benefits do alumni receive?

What is my alumni number?

How can I obtain my alumni card?

How can I renew my alumni card?

Which buildings can I access with my alumni card?

How can I update my contact details?

How do I get a copy of my degree certificate?

How do I get a copy of my transcript?

How do I obtain Proof of Study?

How can I contact someone I have lost touch with?

What is the Warwick Alumni Ambassador Programme?

Can I keep my student email after graduation?

What is e-mentoring?

I can't remember my User ID/password for warwickgrad.net?


What benefits do alumni receive?

Our benefits and services information can be found here


What is my alumni number?

Your alumni number is your old student ID starting with “A” in front. If you are unsure of your alumni number please email alumni@warwick.ac.uk with your full name and date of birth.


How can I obtain my alumni card?

To apply for an alumni card please complete our online form.


How can I renew my alumni card?

To renew your alumni card please complete our renewal form.


Which buildings can I access with my alumni card?

The Alumni card allows you to access the Library, Learning Grids on campus and the Sports and Wellness Hub (when you join a Sports membership scheme).


How can I update my contact details?

You can update your details at warwickgrad.net, filling out our online form or by emailing dataservices@warwick.ac.uk


How do I get a copy of my degree certificate?

If your award was conferred between 2009 and April 2021, please complete our Digital Certificates - Alumni Request Form if you would like to request digital copies of your certificate/s via the third Party Service Gradintelligence.

You will need to meet all of the eligibility requirements listed on the form for us to be able to generate your digital certificate/s. Please do not complete the form if you do not meet all eligibility requirements.

Unfortunately, it is not currently possible for digital certificates to be made available for awards issued prior to 1 January 2009 as award data before this date is held in a different format. We hope to be able to extend the Digital Certificate offering to earlier awards in future years.

If your award was conferred prior to May 2021 but you meet all of the other eligibility criteria for a digital certificate you can request a copy via our online request form.


How do I get a copy of my transcript?

If you studied an undergraduate course, and graduated after July 2012, the Higher Education Achievement Report (HEAR) has replaced the previous hard-copy academic transcript. You can access a digital copy of your transcript by logging into GradIntel.

If you studied a postgraduate course, you can request a copy of your transcript from Student Records by completing their online form.


How do I obtain Proof of Study?

For proof of study letters you please contact studentreception@warwick.ac.uk. In your email you will need to include your full name, date of birth and your Warwick Student ID if you know it.


How can I contact someone I have lost touch with?

Unfortunately we cannot give out personal information such as postal or email addresses and phone numbers. However, we do offer a forwarding service through which we can forward your email or letter. Please contact alumni at warwick dot ac dot uk


What is the Warwick Alumni Ambassador Programme?

The University wants to maintain a close relationship with alumni living and working overseas and to establish a network of Warwick graduates across the world. Our Warwick Alumni Ambassadors and Social Ambassadors are at the heart of this

For more information, please see our ambassador webpages and FAQs.


Can I keep my student email after graduation?

Please contact IT at helpdesk@warwick.ac.uk for information.


What is e-mentoring?

The E-mentoring program allows you to become a mentee or a mentor, mutually benefitting from networking and support.

You can register at www.warwickgrad.net where you can create your own profile. You can find more information here.


I can't remember my User ID/password for warwickgrad.net?

If you have forgotten your password, you can recover this here.

If you require further assistance, please email help@aluminati.net.