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Matching question

A Matching question presents two series of statements/words, and the participant must match items from one list to items within the other list. In other words, the Matching question offers the participant a drop-down list of possible responses to a question. 

Setting the delivery style 

It is possible to choose how you want to deliver the question. You can deliver the question in the following styles: 

  • Scored provides the ability to add specific scoring and feedback values to the question choices. 
  • Unscored provides a simple question layout for survey-based assessments with no access to setting scores or adding feedback. 

Adding the question wording 

To create or edit the wording for your question, click where it says Click here to change the question wording and enter the question-wording. You can use the text formatting toolbar to present the question-wording in any way you wish. For more information, see Using the text formatting toolbar.

Creating question choices 

When you create a Matching question, several default choices are automatically added to the question. The text of these choices is set to Enter new choice text here. To change this text, click where it says Enter new choice text here and enter the choice wording you desire. You can use the text formatting toolbar to present choices in any way you wish. For more information, see Using the text formatting toolbar.

To add an additional question choice, click Add a New Choice in the toolbox. The new choice will be added to the list of choices. 

To delete a question choice, click the delete button associated with the question choice. 

Ordering choices 

Once you have created your question choices, you can specify if you want them to be presented in a particular order. To arrange your choices in a particular order, select a choice, and drag it to the desired location using the drag icon. 

Creating question options 

Note: Question choices shuffle, but question options don't.  

Question options are the answers that a participant can select from the drop-down menu associated with each of the above choices. The list of options is common to all the choices that are included in the question. Enter the correct answer option for each choice in the text field underneath that contains Enter match text. This is now marked as a matching pair (the choice and the option). To create additional options to display in the drop-down box, click Add Unassociated Match. Enter the options you would like to appear in the drop-down list. Place each option on a new line to correctly display them. Once you have added your options, one per line, click Save. 

Scoring answers 

To set the score for a Matching answer, you can either score the question if someone gets all the choices and options matched correctly, or you can set it on a per correct matching. To enable a score per correct match, select the Score per match option. Now you can enter the desired score in the text field(s) provided. Alternatively, you can use the up and down arrows next to the text field(s) to increase/decrease the score already displayed. 

Setting feedback 

You can choose to present feedback to participants based on if they get the answer correct or not. You may wish to provide more details to the participant on why a particular choice is correct or incorrect. For example: Sorry, that is not the correct answer. The countries and cities can be matched as United States - New York, Germany - Berlin and Japan - Tokyo. Or you can give feedback on an individual choice basis. For example: Sorry the correct answer is that Berlin is in Germany. 

To present feedback for correct and incorrect answers, click where it says Enter new feedback here and enter the feedback you require. If you would prefer not to include feedback leave the text field empty so that it displays Enter new feedback here when not selected. To give feedback on an individual match basis, click Show feedback. 

Adding question properties 

Question properties allow authors to view and define specific details about questions. These details can be used by other authors to help review the question or identify wherein the workflow process it is. For details about the available properties, see Assigning question properties.

Adding a comment box 

Adding a comment box to a question enables participants to provide a response to the question. This is particularly useful when creating surveys. 

To add a comment box to a question, simply click Add Comment Box. The comment box will be added to the bottom of the question. 

Once a comment box has been added, you can edit the text used to introduce the comment box. By default, this is: "Add your comment:" 

Adding an additional outcome 

In cases where a participant tries to continue an assessment without completing a question, an additional outcome can be set or a "no answer" outcome. 

To add an additional outcome: 

  • Click Additional Outcome. The Additional Outcome screen will open. 
  • Enter feedback corresponding to the "no answer" outcome for the question. 
  • Click Save. 


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