It is a University strategic priority that all staff and students must have access to equal opportunities to thrive and progress at Warwick, irrespective of background, disability, faith, gender, race and sexual orientation. Warwick is committed to developing accessible and inclusive approaches to ensure that everyone can participate in our community.

About EchoVideo

EchoVideo is Warwick University’s current lecture capture platform and offers two options for recording, Lecture Capture and Universal Capture.

• Lecture Capture offers scheduled capture of content in supported rooms with various options of what to capture.
• Universal Capture allows for the capture of teaching material outside of supported Lecture Capture spaces.

EchoVideo captures are managed via the EchoVideo website; and accessed by students and staff via the EchoVideo block in Moodle.

EchoVideo also has an active learning platform available to students via web and mobile devices.

How accessible is this platform?

EchoVideo as a Platform

See https://EchoVideo.com/accessibility/Link opens in a new window for the EchoVideo platform accessibility statement.

"Our products are designed and developed to comply with the internationally recognized Web Content Accessibility Guidelines (WCAG) 2.1 Level AA, including Section 508 standards in the United States.."

Content Hosted on EchoVideo

See https://EchoVideo.com/video-accessibility/Link opens in a new window for EchoVideo video accessibility information.

EchoVideo recordings are designed to be accessible from a variety of devices and operating systems.

EchoVideo provides automated transcription, the option to edit the transcription for accuracy, and options to amend the font, contrast, location and alignment of captions.

Feedback and contact information

If you need information on this platform, EchoVideo, in a different format like accessible PDF, large print, easy read, audio recording or braille, or to report accessibility problems, contact:

email helpdesk at warwick dot ac dot uk

call 024 765 73737

If you are a student with existing arrangements or reasonable adjustments, please contact Disability Services.

When you contact us by email there is a process in place that will acknowledge your contact, tell you who is dealing with it and give you a timescale by which you can expect a reply. Once you have reported a problem with our digital learning environment or asked for an alternative format, but you are not happy with our response, you can use our complaints process to register your difficulty; this helps us improve our systems and will be escalated to our Director of Social Inclusion, Kulbir Shergill.

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS)Link opens in a new window.

Technical information about Echo360s accessibility

The University of Warwick is committed to making its digital learning environment accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

Compliance status

This platform is compliant with the Web Content Accessibility Guidelines version 2.1 AA standard.

EchoVideo have stated that this platform is compliant with the Web Content Accessibility Guidelines version 2.1 AA standardLink opens in a new window. This information is provided by https://EchoVideo.com/accessibility/Link opens in a new window

However, we have noted some potential exceptions below.

Non accessible content

Students encountering any of the potential accessibility issues below should please report it to helpdesk at warwick dot ac dot uk.

The content listed below is non-accessible for the following reasons.

Non compliance with the accessibility regulations

Content uploaded before September 23^rd 2020 may not have a transcript or captions. These can be requested retrospectively if you require them.

Disproportionate burden

Whilst we aim for content hosted within our digital learning environment to be accessible, ensuring the items below are fully accessible would place a disproportionate burden on content authors and the University. We will continue to review this list and seek out efficient and cost-effective solutions.

Audio and video transcripts and captions

Automatically generated transcripts and captions are unlikely to be 100% accurate with many factors impacting the accuracy of machine transcription.

We have assessed the cost of checking and correcting automatically generated transcripts and captions. We believe that doing so would be a disproportionate burden within the meaning of the accessibility regulations. We will make another assessment in 2021.

This doesn’t meet the following WCAG success criterion:

• 1.1.1 (non-text content)
• 1.2.1 (audio-only and video-only - prerecorded)
• 1.2.2 (captions – prerecorded)
• 1.2.3 (audio description or media alternative - prerecorded)
• 1.2.5 (audio description - prerecorded)

Content that’s not within the scope of the accessibility regulations

The Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 section 4.2. Application.Link opens in a new window

Pre-recorded Audio and Video content published before 23 September 2020

Pre-recorded audio and video content is unlikely to be accompanied with a text alternative, captions, audio description or sign language interpretation. This doesn’t meet the following success criterion:

• 1.1.1 (non-text content)
• 1.2.1 (audio-only and video-only - prerecorded)
• 1.2.2 (captions – prerecorded)
• 1.2.3 (audio description or media alternative - prerecorded)
• 1.2.5 (audio description - prerecorded)
• 1.2.6 (sign language - prerecorded)
• 1.2.7 (extended audio description - prerecorded)
• 1.2.8 (media alternative - prerecorded)

We don’t plan to create a text alternative, captions, audio description or sign language interpretation to prerecorded audio or video content that was published before 23 September 2020 because prerecorded audio and video content published before 23 September 2020 are exempt from the regulations.

Live Audio and Video

Live audio and video streams don’t have captions. This doesn’t meet WCAG 2.1 success criterion 1.2.4 (captions - live).

We don’t plan to add captions to live video streams because live video is exempt from meeting the accessibility regulations.

What we are doing to improve accessibility

We are dedicated to improving the accessibility of this platform for all users. To do so we will:

• provide feedback to EchoVideo relating to accessibility issues.
• invest in EchoVideo Automatic Speech Recognition to provide text alternatives for video and audio content hosted on that platform. [Completed August 2020]
• repeat a disproportionate burden assessment to reassess the cost of checking and correcting automated transcripts and captions in 2021
• assess proposed new features, integrations, interfaces and developments based on the WCAG 2.1 success criterion

Preparation of this accessibility statement

This statement was prepared on 15^th February 2021.

The statement is based on information provided by EchoVideo via their website. This platform has not been tested as of February 2021 by Academic Technology, University of Warwick.

This statement was prepared on 15^th February 2021.