REFEREED JOURNAL ARTICLES

Balogh, R., De Moortel, D., Gadeyne, S., Vanderleyden, J., Warhurst, C. and Vanroelen, C. (2024). Is it the Past or the Present? Employment Quality, Unemployment History, Psychological Distress and Mental Wellbeing in the United Kingdom. International Journal of Social Determinants of Health and Health Services.

Bobillier Chaumon, M.-E., Delgoulet, C., Greenan, N., Lemonie, Y. & Warhurst, C.(2022). Cross-disciplinary perspectives on the duality of digital technologies. Industrial Relations, 77(3). https://doi.org/10.7202/1094207ar

Hunt, W., Sarkar, S. and Warhurst, C. (forthcoming) ‘Measuring the impact of AI on jobs at the organizational level: Lessons from a survey of UK business leaders’, Research Policy.

Totterdill, P., Pot, F., Dhondt, S. and Warhurst, C. (forthcoming) ‘Workplace Innovation: Europe's Competitive Edge: A Manifesto for Enhanced Performance and Working lives’, European Journal of Workplace Innovation.

Warhurst, C. and Knox, A. (forthcoming) ‘Manifesto for a new Quality of Working Life’, Human Relations.

Hughes, D., Warhurst, C., Eduarda Duarte, M. (2021) ‘Decent work, inclusion and sustainability: a new era lies ahead’, British Journal of Guidance & Counselling, 49(2): 145-152.

Hughes, D., Warhurst, C., Benger, E. and Ifans, M. (2021) Building better futures: decent work, inclusion and careers support services in the UK’, British Journal of Guidance & Counselling, 49(2): 213-227.

Anderson, P. and Warhurst, C. (2019) ‘Newly Professionalised Physiotherapists: Symbolic or Substantive Change?’ Employee Relations, vol.42, no.2, pp.300-314.

'Occupations, the missing link?: A new theoretical and methodological approach to product markets, skill and pay’, Work, Employment and Society, vol.32, no.1, pp.150-186, 2018 (with A. Knox).

‘Opportunity Knocks?: The Possibilities and Levers for Improving Job Quality’, Work and Occupations, vol. 44, no.1, pp.3-22, 2017 (with P. Findlay, E., Keep and C. Lloyd).

‘Accidental tourists: Brexit and its toxic employment underpinnings’, Socio-Economic Review, vol.14, no.4, pp.819-825, 2016.

'Higher education, graduate skills and the skills of graduates: the case of graduates as residential sales estate agents', British Educational Research Journal, vol.42, no.3, pp. 508-523, 2016 (with G. Tholen, S. James Relly and J. Commander).

‘More than a feeling: using hotel room attendants to improve understanding of job quality’, International Journal of Human Resource Management, vol.26, no.12, pp.1547-1567, 2015 (with A. Knox, E. Dutton and D. Nickson).

‘Role stretch’: assessing the blurring between non-teaching and teaching in the classroom assistant role in Scotland, British Educational Research Journal, vol.40, no.1, pp.170-186, 2014 (D. Nickson, J. Commander and K. Gilbert).

‘What We Know and What We Need to Know About Graduate Skills’, Work, Employment and Society, vol.27, no.6, pp. 952-963, 2013 (with S. James, G. Tholen and J. Commander).

‘The Promised Land? Why social inequalities are systemic in the creative industries’, Employee Relations, vol.35, no.5, pp.495-508, 2013 (with D. Eikhof).

‘The weakest link? Product market strategies, skill and pay in the hotel industry’, Work, Employment and Society, vol.27, no.2, pp.254-271, 2013 (with C. Lloyd and E. Dutton).

‘‘Great Expectations: Gender, Looks and Lookism in Interactive Services’, International Journal of Work, Organization and Emotion, vol.5, no.1, pp.72-90, 2012 (with D. van den Broek, D. Nickson and R. Hall).

'What every worker wants? Evidence about worker demand for learning’, British Educational Research Journal, vol.38, no.3, pp.515-532, 2012 (with J. Findlay and P. Findlay).

‘Soft Skills and Employability: Evidence from UK Retail’, Economic and Industrial Democracy, vol.33, no.1, pp.56-84, 2012 (with D. Nickson, J. Commander, S. Hurrell and A.M. Cullen).

‘New initiative, old problem: classroom assistants and the undervaluation of women’s work’, Industrial Relations Journal, vol.41, no.1, pp.22-37, 2012 (with K. Gilbert, D. Nickson, J. Commander, S. Hurrell).

‘Union learning funds and trade union revitalization: a new tool in the toolkit?’, British Journal of Industrial Relations, vol.49, no.S1, pp.115-134, 2011 (with P. Findlay).

‘Giving Miss Marple a Makeover: Graduates, Skills Shortages and the Voluntary Sector’, Non-Profit and Voluntary Sector Quarterly, vol.40, no.2, pp.336-355, 2011 (with S.A. Hurrell and D. Nickson).

‘“Who’s Got the Look?”: From Emotional to Aesthetic and Sexualised Labour in Interactive Services’, Gender, Work and Organisation, vol.16, no.3, pp.385-404, 2009 (with D. Nickson).

‘Lookism: The new frontier of employment discrimination?’, Journal of Industrial Relations, vol.51, no.1, pp.131-136, 2009 (with D. van den Broek, R. Hall and D. Nickson).

‘The National Minimum Wage and the UK Hotel Industry: The Case of Room Attendants’, Sociology, vol.42, no.6, pp.1228-1236, 2008 (with C. Lloyd and E. Dutton).

‘The Knowledge Economy, Skills and Government Labour Market Intervention’, Policy Studies, vol.29, no.1, pp.71-86, 2008.

‘Assumptions, Assertions and the Need for Evidence: Debugging Debates about Knowledge Workers’, Current Sociology, vol. 56, no.1, pp.25-45, 2008 (with A. Darr).

‘A job to believe in: recruitment in the Scottish voluntary sector’, Human Resource Management Journal, vol.18 no.1, pp.20-35, 2008 (with D. Nickson, E. Dutton and S. Hurrell).

‘A New Labour Aristocracy? Aesthetic Labour and Routine Interactive Service’, Work, Employment and Society, vol.21, no.4, pp.785-798, 2007 (with. D. Nickson).

‘What Work? What Life? What Balance? Critical Reflections on the Work-Life Balance Debate’, Employee Relations, vol.29 no.4, pp.325-333, 2007 (with D.R. Eikhof and A. Haunschild).

‘From conception to consumption: creativity and the missing managerial link’, Journal of Organizational Behaviour, vol.28, no.5, pp.625-640, 2007 (with P. Thompson and M. Jones).

‘Employee Experience of Aesthetic Labour in Retail and Hospitality’, Work, Employment and Society, vol.21 no. 1, pp.103-120, 2007 (with. D. Nickson).

‘Mapping Knowledge in Work: Proxies or Practices?’, Work, Employment and Society, vol. 20 no.4, pp.787-800, 2006 (with. P. Thompson).

‘From Welfare to Profit: The Transformation of a Trade Union-Owned Firm’, Economic and Industrial Democracy, vol.27 no.2, pp.285-309, 2006 (with A. Darr).

‘IT Jobs: Opportunities for All?’, New Technology, Work and Employment, vol.21 no.1, pp.75-88, 2006 (with. C. Lockyer and E. Dutton).

‘The Knowledge Economy: An Opportunity for Radical Workplace Intervention?’, Vezetéstudomány (Budapest Management Review), vol.36 nos.7-8, pp.73-83, 2005.

‘The Importance of Attitude and Appearance in the Service Encounter in Retail and Hospitality’, Managing Service Quality, vol.15 no.2, pp.195-208, 2005 (with D. Nickson and E. Dutton).

‘Lone Parents, the New Deal and the Opportunities and Barriers to Retail Employment’ Policy Studies, vol.26 no.1, pp.85-101, 2005 (with E. Dutton, D. Nickson and C Lockyer).

‘Flexible friends? Lone parents and retail employment’, Employee Relations, vol.26 no.3, pp.255-273, 2004 (with D. Nickson, C. Lockyer and E. Dutton).

‘Bringing in the Excluded? Aesthetic Labour, Skills and Training in the New Economy’, Journal of Education and Work, vol.16 no.2, pp.185-203, 2003 (with D. Nickson, A.M. Cullen and A. Watt).

‘The Labour of Aesthetics and the Aesthetics of Organization’, Organization, vol.10 no.1, pp.33-54, 2003 (with A. Witz, and D. Nickson).

‘Skills, Services and the “New” Economy’, Vezetéstudomány (Budapest Management Review), vol.32 no.12, pp.25-35, 2001 (with D. Nickson).

‘Ignorant Theory and Knowledgeable Workers: Interrogating the Connections Between Knowledge, Skills and Services’, Journal of Management Studies, vol.38 no.7, pp.923-942, 2001 (with P. Thompson and G. Callaghan).

‘New Scotland?: Policy, Parties and Institutions’, Political Quarterly, vol.72 no.2, pp.213-226, 2001 (with G. Hassan).

‘Aesthetic Labour in Interactive Service Work: Some Case Study Evidence from the “New” Glasgow’, Service Industries Journal, vol.20 no.3, pp.1-18, 2000 (with D. Nickson, A. Witz and A.M. Cullen).

‘A globalizációs folyamat fõbb jellemzõi: politikai, gazdasági és kultúrális szempontok’, Vezetéstudomány (Budapest Management Review), vol.31 no.3, pp.8-16, 2000 (with D. Nickson and E. Shaw).

‘MNCs and the Transfer and Diffusion of “Soft” Technologies: Issues for Central and Eastern Europe’, Journal of East European Management Studies, vol.5 no.1, pp.28-45, 2000.

‘“In most classes you sit around very quietly at a table and get lectured at ...”: Debates, Assessment and Student Learning’, Teaching in Higher Education, vol.5 no.1, pp. 33-49, 2000 (with M. Walker).

‘A Future for Globalization? International Business Organization in the Next Century’, International Business and International Relations, vol.7, pp.247-271, 1998 (with D. Nickson and E. Shaw).

‘Future Directions for Kibbutz Research: Theoretical and Methodological Considerations’, Journal of Rural Co-operation, vol.26 nos.1-2, pp.141-161, 1998.

‘Recognising the Possible: The Organisation and Control of a Socialist Labour Process’, Administrative Science Quarterly, vol.43 no.2, pp.470-497, 1998.

‘Struttura delle occupazioni in una “società dei cervelli”’, Qualita Equita, Special Issue, 1998 (with P. Thompson).

‘Divisions of Labour in the New Workplace’, Sociologia del Lavoro, nos.66-67, pp.25-53, 1997 (with P. Thompson).

‘Political Economy and the Social Organisation of Economic Activity: A Synthesis of Neo-institutional and Labour Process Analyses’, Competition and Change, vol.2 no.2, pp.213-246, 1997.

‘The Management of Production and the Changing Character of the Kibbutz as a Mode of Production’, Economic and Industrial Democracy, vol.17 no.3, pp.419-445, 1996.

‘High Society in a Workers’ Society: Work, Community and Kibbutz’, Sociology, vol.30 no.1, pp.1-19, 1996.

‘The End of Another Utopia? The Israeli Kibbutz and Its Industry in a Period of Transition’, Utopian Studies, vol.5 no.2, pp.103-121, 1994.

‘Anglo-Polish Co-operation: The Lublin Business School’, European Forum for Management Development, 94/1, pp.37-39, 1994. (with P. Frimston, B. Kewell and M. Wawrzenczyk).

‘A Return to Social Partnership in British Industry?’, European Business and Economic Development, vol.1 no.3, pp.11-17, 1992.

 

BOOKS

Aesthetic Labour: The Commercialisation of Employee Corporeality, London: Sage, 2020 (with D. Nickson).

Oxford Handbook of Skills and Training, Oxford: Oxford University Press, 2017 (edited with J. Buchanan, D. Finegold and K. Mayhew).

Job quality in Australia: Perspectives, Problems and Proposals, Annandale, NSW: Federation Press, 2015 (with A. Knox).

Are bad jobs inevitable? Trends, determinants and responses to job quality in the twenty-first century, London: Palgrave, 2012 (edited with P. Findlay, C. Tilly and F. Carré).

Work Less, Live More? Critical Analyses of the Work-Life Boundary, London: Palgrave 2008 (edited with D.R. Eikhof and A. Haunschild).

Work and Employee Representation: Workers, Firms and Unions III, Tokyo: Chuo University Press, 2006 (edited with A. Ishikawa and C. Makó).

The Skills That Matter, London: Palgrave, 2004 (edited with E. Keep and I. Grugulis).

Emerging Human Resource Practices: Developments and Debates in the New Europe, Budapest: Akademiai Kiado, 2003 (edited with J. Gennard and C. Mako).

Anatomy of the New Scotland, Edinburgh: Mainstream, 2002 (edited with G. Hassan).

Tomorrow’s Scotland: New Policy Directions, London: Lawrence & Wishart, 2002 (edited with G. Hassan).

Looking Good, Sounding Right: Style Counselling and the Aesthetics of the New Economy, London: Industrial Society, 2001 (with D. Nickson).

For Sociology: Legacies and Prospects, York: Sociology Press, 2000 (edited with J. Eldridge, J. MacInnes, S. Scott and A. Witz).

The New Scottish Politics: The First Year of the Scottish Parliament and Beyond, Edinburgh: The Stationery Office, 2000 (edited with G. Hassan).

Between Market, State and Kibbutz: The Management and Transformation of Socialist Industry, London: Mansell, 1999.

The Management and Organisation of Firms in Global Context, Budapest: HAS, 1999 (edited with C. Mako).

A Different Future: A Modernisers’ Guide to Scotland, Glasgow: Big Issue/Centre for Scottish Public Policy, 1999 (edited with G. Hassan).

Workplaces of the Future, London: Macmillan, 1998 (edited with P. Thompson).

BOOK CHAPTERS

The Emerald Handbook of Appearance in the Workplace. In Broadbridge, A. (Ed.) (2023) The Emerald Handbook of Appearance in the Workplace. Emerald Publishing Limited, Leeds, pp. i-xxv. ISBN: 978-1-80071-175-4 (Print) ISBN: 978-1-80071-174-7 (Online). (2023).

‘Work and welfare’ in British Social Attitudes 35, London: NatCen Social Research, 2018 (N. Kelley and R. Wishart)

‘Policies and practices for improving skills utilisation locally’ in OECD Better Use of Skills in the Workplace, OECD: Paris, 2017 (co-author).

‘Workplace Innovation and the Quality of Working LIfe in an Age of Uberisation’ in P. Oeij, F. Pot and D. Rus (eds) Workplace Innovation: Theory, Research and Practice, Berlin: Springer, 2017 (with C Mathieu and S. Wright).

‘Job quality as a lever for organizational innovation’ in M. Strumińska-Kutra and B. Rok (eds) Innowacje w miejscu pracy. Między efektywnością a jakością życia zawodowego (Workplace Innovation. Between efficiency and the quality of working life, Warsaw: Poltext, 2017 (with C. Mathieu and S. Wright).

‘How innovation policy contributes to improving job quality and employment – and why the EU has failed to exploit this opportunity’ in M. Strumińska-Kutra and B. Rok (eds) Innowacje w miejscu pracy. Między efektywnością a jakością życia zawodowego (Workplace Innovation. Between efficiency and the quality of working life, Warsaw: Poltext, 2017 (with C. Mako and M. Illéssy).

‘A New Social Construction of Skill’ in C. Warhurst, K. Mayhew, D. Finegold and J. Buchanan (eds) Oxford Handbook of Skills and Training, Oxford: Oxford University Press, 2017 (with C. Tilly and M. Gatta).

‘Business Strategies and Skills’ in C. Warhurst, K. Mayhew, D. Finegold and J. Buchanan (eds) Oxford Handbook of Skills and Training, Oxford: Oxford University Press, 2017 (with D. Ashton and C. Lloyd).

‘From Invisible Work to Invisible Workers: The Impact of Service Employers’ Speech Demands on the Working Class’ in M. Crain, W. Poster and M. Cherry (eds) Invisible Labor: Hidden Work in the Contemporary World, Oakland: University of California Press (2016).

‘Reassessing the employment outcomes of higher education’ in J.M. Case and J. Huisman (eds) Researching Higher Education: International Perspectives on Theory, Policy and Practice, London: Routledge, 2015 (with H. Behle, G. Atfield, P. Elias, Lynn Gambin, Anne Green, Terence Hogarth, K. Purcell and Charikleia Tzanakou).

‘Why the renewed interest in job quality?’ in A. Knox and C. Warhurst (eds) Job quality in Australia: Perspectives, Problems and Proposals, Annandale, NSW: Federation Press, 2015 (with A. Knox).

‘Pushing forward the research and policy agenda on job quality’ in in A. Knox and C. Warhurst (eds) Job quality in Australia: Perspectives, Problems and Proposals, Annandale, NSW: Federation Press, 2015 (with A. Knox).

When good jobs go bad and bad jobs get worse: women’s progression opportunities in a polarized labour market’ In J. Bimrose, M. McMahan and M. Watson (eds) Women’s Career Development Throughout the Lifespan: An International Perspective, London: Routledge, 2015 (with D.R. Eikhof).

‘Service Economy’ in D.T. Cook and J.M. Ryan (eds) Encyclopedia of Consumption and Consumer StudiesEncyclopedia of Consumption and Consumer Studies, Oxford: Wiley-Blackwell, 2015.

‘If it’s innovation you want, think about job quality’ in BBVA (eds) Reinventing the Company in the Digital Age, Madrid: BBVA, 2014 (with S. Wright).

‘Questioning the UK government’s vision of higher education and social mobility: evidence from a non-graduate occupation’ in A. Libertella and S. Natale (eds) Higher Education: Education and Social Mobility, New York: Global Scholarly Publications, 2013 (with S. James).

‘Swimming against the tide, helping turn the tide: Werner Nienhϋser and the understanding of competing interests at work’ In H. Hoβfeld and R. Ortlieb (eds) Macht und Employment Relations, Munich: Rainer Hampf Verlag, 2013.

‘A New Labor Aristocracy? Aesthetic Labour and Routine Interactive Service’ in M. Tadajewski and R. Cluley (eds) New Directions in Critical Marketing Studies, London: Sage, forthcoming 2013 (with D. Nickson).

‘Aesthetic Labour’ in V. Smith (ed.) Sociology of Work: An Encyclopaedia, London: Sage, 2013.‘Retail Employment’ in V. Smith (ed.) Sociology of Work: An Encyclopaedia, London: Sage, 2013.

‘Knowledge Workers’ in V. Smith (ed.) Sociology of Work: An Encyclopaedia, London: Sage, 2013.‘The Labour of Aesthetics and the Aesthetics of Organization’ in A.J. Mills and G. Durepos (eds) Case Study Methods in Business Research, London: Sage, 2012 (with A. Witz and D. Nickson).

‘All Together Now? Job quality and the collective interest’ in E. Ben-Rafael, Y. Oved and M. Topel (eds) The Communal Idea in the 21st Century, Leiden & Boston, Mass.: Brill Publishers, 2012 (with K. Trebeck).

‘Lost In Translation: Skills policy and the shift to skill ecosystems’ in T. Dolphin and D. Nash (eds) Complex New World: Translating new economic thinking into public policy, London: IPPR, 2012 (with P. Anderson).

‘Mapping Knowledge in Work: Proxies or Practices?’ in D.W. Livingstone and D. Guile (eds) The Knowledge Economy and Lifelong Learning, Boston, MA: Sense Publishers, 2012 (with. P. Thompson).

‘Job quality: scenarios, analysis and interventions’ in C. Warhurst, P. Findlay, C. Tilly and F. Carré (eds) Are bad jobs inevitable? London: Palgrave, 2012 (with P. Findlay, C. Tilly and F. Carre).

‘Comparative Employment Relations: Definitional, Disciplinary and Development Issues’ in C. Brewster and W. Mayrhofer (eds) Handbook of Research in Comparative Human Resource Management, Aldershot: Edward Elgar, 2012 (with W. Nienhüser).

‘Heads, Hearts and Now Bodies: Employee Looks and Lookism at Work’ in A. Wilkinson and K. Townsend (eds) The Future of Employment Relations – New Paradigms, New Developments , Basingstoke: Palgrave Macmillan, 2011 (with D. van den Broek, R. Hall and D. Nickson).

‘Employee Experience of Aesthetic Labour in Retail and Hospitality’ in T. Baum (ed.) Hospitality Management, London: Sage, 2011 (with D. Nickson).

“Little Americas” in the Hotel Sector’ in T. Baum (ed.) Hospitality Management, London: Sage, 2011 (with D. Nickson).

‘“We could take on the world if we had the space”: Graduate recruitment in the voluntary sector under the constraints of sub-contracting’ in I. Cunningham (ed.) Voluntary Organisations and Public Service Delivery, London: Routledge, 2011 (with S. Hurrell and D. Nickson).

‘Labour supply and skills demand in fashion retailing’ in I Grugulis and Ö. Bozkurt (eds) Retail Work, London: Palgrave, 2011 (with D. Nickson, S.A. Hurrell and J. Commander).

‘Embodying Labour’ in P. Thompson and C. Smith (eds) Working Life, London: Palgrave, 2010 (with C. Wolkowitz).

‘Working at the Wage Floor: Hotel Room Attendants and Labor Market Institutions in Europe and the United States’ in J. Gautié and J. Schmitt (eds) Low Wage Work in a Wealthy World, New York: Russell Sage Foundation, 2010 (with A. Vanselow, A. Bernhardt and L. Dresser).

‘The Missing Middle: Management in the Creative Industries’ in B. Townley and N. Beech (eds) The Discipline of Organising Creativity, Cambridge: Cambridge University Press, 2010.

‘Just “Mothers Really”? Role Stretch and Low Pay amongst Female Classroom Assistants’ in S.C. Bolton and M. Houlihan (eds) Work Matters: Critical Reflections on Contemporary Work, London: Palgrave, 2009 (with S.A. Hurrell, D. Nickson, K. Gilbert, J. Commander and I. Calder).

‘From conception to consumption: creativity and the missing managerial link’ in A. McKinlay and C. Smith (eds) Creative Labour: working in the creative industries, London: Palgrave Macmillan, 2009 (with P. Thompson and M. Jones).

‘Labor Process Theory: Putting the Materialism Back into the Meaning of Services’ in M. Korczynski and C.L. MacDonald (eds) Service Work: Critical Perspectives, New York: Routledge, 2008 (with P. Thompson and D. Nickson).

‘A tudásgazdaság fejlesztése: készégek, készségfejlesztés és kormányzati szerepvállalás’ in C. Makó, H. Moerel, M. Illéssy and P. Csizmadia (eds) Az új fejlődési utak lehetőségei a tanuló gazdasában: A rugalmasság és biztonság változó jelentései, Debrecen: Competition Books (English book title: The Possibilities of the New Development Trajectories in the Learning Economy: Changing Meaning of Flexibility and Security), 2008.

‘Out of Balance or Just Out of Bounds? Analysing the Relationship between Work and Life’ in C. Warhurst, D.R. Eikhof and A. Haunschild (eds) Work Less, Live More? Critical Analyses of the Work-Life Boundary, London: Palgrave, 2008 (with D.R. Eikhof and A. Haunschild).

‘Just like the Elves in Harry Potter: Room Attendants in UK Hotels’ in C. Lloyd, G. Mason and K. Mayhew (eds) Low Wage Work in the UK, New York: Russell Sage Foundation, 2008 (with E. Dutton, C. Lloyd, S. James, J. Commander and D. Nickson).

‘Low Wage Work in the UK: A Synthesis of Findings, the Institutional Effects and Policy Responses’ in C. Lloyd, G. Mason and K. Mayhew (eds) Low Wage Work in the UK, New York: Russell Sage Foundation, 2008 (with D. Grimshaw and C. Lloyd).

‘Developing the Knowledge Economy: Skills, Skill Formation and Government Intervention’ in C. Makó, H. Meorel, M. Illéssy and P. Csizmadia (eds) Working it out? The Labour Process and Employment Relations in the New Economy, Budapest: Akadémiai Kiadó, 2007.

‘Opening Pandora’s Box: Aesthetic Labour and Hospitality’ in C. Lashley, P. Lynch and A. Morrison (eds) Hospitality: A Social Lens, London: Elsevier, 2007 (with D. Nickson).

‘Introduction’ in A. Ishikawa, C. Makó and C. Warhurst (eds) Work and Employee Representation: Workers, Firms and Unions III, Tokyo: Chuo University Press, 2006 (with A. Ishikawa, C. Makó and T. Shiraishi).

‘What’s Happening to Skill?’ in C. Warhurst, E. Keep and I. Grugulis (eds) The Skills That Matter, London: Palgrave, 2004 (with I. Grugulis and E. Keep).

‘Attitude and Appearance in the Service Encounter: Survey Data from the Retail and Hospitality Industries’ in B. Edvardsson, A. Gustafsson, S.W. Brown and R. Johnston (eds) Service Excellence in Management: Interdisciplinary Contributions, Karlstad: Karlstad University Press, 2004 (with D. Nickson and E. Dutton).

‘Towards a Better Understanding of the Cross-border Transfer and Diffusion of “Soft” Technology’ in C. Mako, C. Warhurst and J. Gennard (eds) Emerging Human Resource Practices: Developments and Debates in the New Europe, Budapest: Akadémiai Kiadó, 2003 (with A. Darr and K. Newsome).

‘Towards the “Better Job”: Scottish Work and Employment in the “Knowledge Age”’ in G. Hassan and C. Warhurst (eds) Tomorrow’s Scotland: New Policy Directions, London: Lawrence & Wishart, 2002.

‘Future Scotland: The Making of a New Social Democracy’ in G. Hassan and C. Warhurst (eds) Tomorrow’s Scotland: New Policy Directions, London: Lawrence & Wishart, 2002 (with G. Hassan).

‘From Globalisation to Internationalisation to Americanisation: The Example of “Little Americas” in the Hotel Sector’ in J. Taggart, M. Berry and M. McDermott (eds) Multinationals in a New Era: International Strategy and Management, London: Palgrave, 2001 (with D. Nickson).

‘Using Debates in Developing Students’ Critical Thinking’ in M. Walker (ed.) Reconstructing Professionalism in University Teaching, Buckingham: Open University Press/Society for Research into Higher Education, 2001.

‘The Importance of Being Aesthetic: Work, Employment and Service Organisation’ in A. Sturdy, I. Grugulis and H. Willmott (eds) Customer Service: Control, Colonisation and Contradictions, London: Palgrave, 2001 (with D. Nickson, A. Witz and A.M. Cullen).

‘Developments in UK Industrial Relations and Scottish Electronics Firms’ in Denki Rengo International Workers Attitude Survey 3, Tokyo: Denki Rengo, 2001 (with J. Gennard).

‘Labour Process’ in Reader’s Guide to Social Sciences, London: Fitzroy Dearborn, 2001.

‘Les divisions du travail dans le nouvel environment professionel’ in M. Alaluf, P. Rolle and P. Schoetter (eds) Division de travail et du social, Toulouse: Octares, 2001 (with P. Thompson).

‘Overview’ in J. Eldridge, J. MacInnes, S. Scott, C. Warhurst and A. Witz (eds) For Sociology: Legacies and Prospects, York: Sociology Press, 2000 (with J. Eldridge, J. MacInnes, S. Scott and A. Witz).

‘A New Politics?’ in G. Hassan and C. Warhurst (eds) The New Scottish Politics: The First Year of the Scottish Parliament and Beyond, Edinburgh: The Stationery Office, 2000 (with G. Hassan).

‘Human Capital or Capitalising on Humanity? Knowledge, Skills and Competencies in Interactive Service Work’ in C. Prichard, R. Hull, M. Chumer and H. Willmott (eds) Managing Knowledge: Critical Investigations of Work and Learning, London: Macmillan, 2000 (with P. Thompson and G. Callaghan).

‘Knowledge, Skills and Work in the Scottish Economy’ in G. Hassan and C. Warhurst (eds) A Different Future: The Modernisers Guide to Scotland, Glasgow: Big Issue/Centre for Scottish Public Policy, 1999 (with P. Thompson).

‘Tomorrow’s Scotland’ in G. Hassan and C. Warhurst (eds) A Different Future: The Modernisers Guide to Scotland, Glasgow: Big Issue/Centre for Scottish Public Policy 1999 (with G. Hassan).

‘Globalisation Under Question: Political, Economic and Cultural Considerations’ in C. Mako and C. Warhurst (eds) The Management and Organisation of Firms in Global Context, Budapest: HAS, 1999 (with D. Nickson and E. Shaw).

‘Internationalisation and its Effects on Trade Union Firms: The Case of the Israeli Commercial Vehicle Sector’ in C. Mako and C. Warhurst (eds) The Management and Organisation of Firms in Global Context, Budapest: HAS, 1999 (with A. Darr and T. Wallace).

‘Hands, Hearts and Minds: Changing Work and Workers at the End of the Century’ in P. Thompson and C. Warhurst (eds) Workplaces of the Future, London: Macmillan, 1998 (with P. Thompson).

‘The Transformation of Socialist Labour: Lessons from the Israeli Kibbutz’, in V. Gáthy and M. Yamaji (eds) A New Dialogue Between Central Europe and Japan, Budapest: HAS, 1997.

‘Organisations in a Global Environment’ in M. Haralambos (ed.) Developments in Sociology, vol.11, Ormskirk: Causeway Press, 1995 (with P. Thompson).

‘The Management of Socialist Industry: An Example of Agency, Organisation and Structure’ in H. Bouchikhi, M. Kilduff and R. Whittington (eds) Action, Structure and Organisations, Coventry: Warwick Business School Research Bureau, 1995.

NON-REFEREED ARTICLES

‘Developing effective policy to improve job quality’, Poverty, Issue 156, pp14-17, 2017.

‘The four big questions that need to be answered about job quality’, Labour market Research, Labour Market Research, Skills Development Scotland, July 2015, http://www.skillsdevelopmentscotland.co.uk/resources/labour-market-intelligence/spotlight-articles/the-four-big-questions-that-need-to-be-answered-about-job-quality/

‘Hold the Christmas cheer – it’s a patchwork jobs recovery’, Recruiter, 17 December 2014, http://www.recruiter.co.uk/news/2014/12/analysis-hold-the-christmas-cheer-its-a-patchwork-jobs-recovery/

‘The challenge of job quality’, introductory editorial, Human Relations, vol.66, no.4, pp.441-452, 2013 (with P. Findlay and A.L. Kalleberg).

‘Beauty and the business: why looks increasingly matter at work’, The Conversation, July, 2012, http://theconversation.edu.au/beauty-and-the-business-why-looks-increasingly-matter-at-work-6378

‘Aspiring to better skills utilisation’, Labour Market Research, Skills Development Scotland, June, 2012 (with P. Findlay) www.skillsdevelopmentscotland.co.uk/media/1066230/spotlight%20article%20june%202012%20-%20aspiring%20to%20better%20skills%20utilisation

‘Job Quality Matters’ introductory editorial, Journal of Industrial Relations, vol.53, no.1, pp.5-11, 2011 (with A. Knox and B. Pocock).

‘Industrial sociology’s decline, and a way forward’, Network, Winter, 38, 2010.

‘Same minds under different stars: skill policy, issues and responses in Australia’, Labour Market Research, Skills Development Scotland, December 2010 www.skillsdevelopmentscotland.co.uk%2fknowledge%2fnewsletter.aspx

‘Financing pay discrimination’, Labour Research, April, 19-21, 2010 (with P. Findlay and K. Gilbert).

‘On the front-line’, Work, Employment and Society, vol. 23, no.1, pp.7-11, 2009 (with P. Taylor, P. Thompson and D. Scholarios).

‘Unfinished Business: Scotland and the Dis-United Kingdom’, Finn-Brit Magazine, Spring 2009, pp.17-20.

‘Don’t let a low-wage economy impoverish us all’, Sunday Herald, Business section, 17 August 2008, p.62.

‘Why CIPD accreditation is a big factor for HR students choosing Master’s courses’, People Management, 28 June, 2007, p.50 (with S.A. Hurrell).

‘Comments on Nicole Mayer-Ahuja and Harald Wolf ‘“Beyond the Hype”: Working in the German Internet Industry’, Zentrum fűr Sozialpolitik, University of Bremen, www.netzwerkarbeitsforschung.de, 2006 (with P. Thompson).

‘Will the real Gordon Brown please stand up’, The Citizen, May, 2006.

‘Tuition fees or not, it still pays to be a university graduate’, Sunday Herald, Business section, 14 December 2003.

‘Trust, trade unions and the knowledge economy’, The Citizen, Issue 22, 2003.

‘Now the Executive must act to improve our “soft skills”’, Sunday Herald, 10 November 2002.

‘From accident to action: Jack McConnell needs to develop a new style of political leadership in Scotland’, Progress, January/February, 2002.

‘Understanding the Labour Market’, Future Skills Scotland, Scottish Enterprise, www.scotent.co.uk, 2001 (with C. Lockyer).

‘It’s not just black and white in the knowledge economy’, Sunday Herald, 18 March 2001 (with D. Nickson).

‘It’s time we stared talking about our older generation’, Sunday Herald, 4 February 2001 (with G. Hassan).

‘Manufacturing the new economy’, Sunday Herald, 11 June, 2000 (with G. Hassan).

‘Aesthetic Labour: An Unforeseen Future of Work and Employment’, Management Research News, No.23, pp.9-11 (with D. Nickson, A. Witz and A-M Cullen).

‘Learning to Present Yourself: Aesthetic Labour and the Glasgow Example’, Hospitality Review, vol.2 no.2, 2000, pp.38-42 (with D. Nickson and A. Watt).

‘Employment, Skills and Training in “Aesthetic Labour”: The Glasgow Example’, Journal of Lifelong Learning Initiatives, no.17, 2000, pp.22-23 (with D. Nickson, A. Witz and A. Watt).

‘A question of attitude when it comes to the new economy’, Herald, 17 March, 2000 (with G. Hassan).

‘Style counsel aims to give jobless an image makeover’, Sunday Herald, 30 January, 2000 (with A. Watt).

‘Why the McJob and not the iMacJob threatens to dominate our economy’, Sunday Herald, 21 November, 1999 (with P. Thompson).

‘More brains than brawn: how different is the “new workplace” in Britain?’, Renewal, vol.5 no.1, 1997, pp.63-71 (with P. Thompson).

‘Capitalism and the Kibbutz’, Jewish Frontier, May-June 1994, pp.20-22.

‘When was the End of the Kibbutz? Ein Zivan and All That’, Kibbutz Trends, no.10, 1993, pp.25-29.

‘Future Imperfect: Kibbutzim Shed Ideals’, New Internationalist, August 1993, p.31.

‘The Empire Strikes Back: Capitalism and the Kibbutz’, International Sociological Association Research Committee 10 Newsletter no.32, 1993, p.20-21.

‘All in a Day’s Work: Labour in Kibbutz Industry’, Kibbutz Trends no. 5, Winter 1992, pp.46-50.

‘Time to Talk: Israeli Labour Party Policy and the Middle East Peace Process’, Chartist no.135 Autumn 1991, pp.28-29.

‘Bathwater Solutions to the Problems of the Kibbutz?’, Kibbutz Trends no.2, Summer 1991, pp.50-52.

‘The Kibbutz as Historical Detour or Model of Development, Kibbutz Studies no.32, May 1990, pp.13-17.

‘Home to a Hornet’s Nest: Kibbutzniks Face the Intifada’, New Internationalist, March 1990, p.6.

OTHER PUBLICATIONS/REPORTS

Kohlgrüber, M., Behrend, C., Götting, A and Cuypers, M. with Warhurst, C. and Wright, S. (2021) Understanding future skills and enriching the skills debate, BEYOND 4.0, Publications (beyond4-0.eu)

Warhurst, C. and Wright, S. with Atfield, G., Baldauf, B. and Corduneanu, R-I. (2021f) Research to support the development a new model of employment relations in Northern Ireland, Belfast: Labour Relations Agency.

Cardenas-Rubio, J. and Warhurst, C. (2021) Green job vacancies in the Liverpool City Region, Liverpool: Liverpool City Region Combined Authority.

Mathieu, C. and Warhurst, C. (2020) Platform Work, Policy Brief #3, BEYOND 4.0. Publications (beyond4-0.eu)

Warhurst, C. and Dhondt, S. (2020) Industrie 4.0: What Are The Opportunities and Challenges?, Policy Brief #2, BEYOND 4.0. Publications (beyond4-0.eu)

Barr, J. Meghnagi, M., Warhurst, C., Keep, E. and Anderson, P. (2020) Better using skills in the workplace in the Leeds City Region, United Kingdom Paris: OECD.

'Upgrading or polarisation? Long-term and global shifts in the employment structure: European Jobs Monitor 2015', European Foundation for the Improvement of Living and Working Conditions (Eurofound) 2015 (with J. Hurley, E. Fernández-Macías, J.I. Antón, R. Muñoz de Bustillo Llorente, D. Anxo, C. Franz, A. Kümmerling, D. Oesch, E Murphy, D. Grimshaw, A. Rafferty, V. Gimpelson, R. Kapeliushnikov, D. Soon Hwang, S. Wright, S. Whelan, J. Teicher, D. Yang, C. Jie, Q. Xiaobo, R. Dwyer, E.O. Wright and R. Kambayashi).

'Linking Jobs and Poverty in Cities: Final Report, for Joseph Rowntree Foundation', 2015 (with A. Green, P. Sissons. K. Broughton, M. de Hoyos and S-A. Barnes).

'Skills for success: Getting better use of your employees’ skills', Sydney: Service Skills Australia, 2014.

'Conducting A Longitudinal Survey Of Vocational Learners In Further Education In England: A Feasibility Study, for The Edge Foundation', 2014 (with L. Gambin, T. Hogarth and K. Purcell).

'Local Job Creation: How Employment and Training Agencies Can Help - The Labour Agency of the Autonomous Province of Trento, Italy', OECD Local Economic and Employment Development (LEED)Working Papers 2012/17, Paris: OECD, 2012 (with J. Barr, E. Clarence, F. Froy and S. Destefanis).

'Skills, Work and Employment in the Real Estate Industry, industry report for AssetSkills', 2012 (with S. James, J. Commander and G. Tholen).

‘Skills utilisation in Scotland’, Skills in Focus paper, Skills Development Scotland, 2012 (with P. Findlay).

‘More effective skills utilisation: Shifting the terrain of skills policy in Scotland’, SKOPE Research Paper no.107, 2012 Universities of Oxford and Cardiff (with P. Findlay).

'Rethinking Good and Bad Jobs in Glasgow', Oxfam Discussion Papers, Oxfam, www.oxfam.org.uk, 2011.

‘The Five Obstacles that Hamper Better Understanding of Graduate Labour and Skills’, SKOPE Issues Paper no.27, 2011 Universities of Oxford and Cardiff (with S. James, J. Commander, K. Lindsay and G. Tholen).

'The Role of Trade Unions in Effective Skills Utilisation: Three Scottish Case Studies', for Scottish Union Learning and the Scottish Trades Union Congress, 2011 (with P. Findlay and J. Commander).

'Financial Services Inquiry: Sex discrimination and gender pay gap report of the Equality and Human Rights Commission', 2009 (with P. Findlay, J. Commander and K. Gilbert).

'Sex Discrimination and the Gender Pay Gap in Financial Services', SCER Report 19, 2009 for the Equality and Human Rights Commission (with P. Findlay, K. Gilbert and J. Commander).

'Higher and Further Education Students’ Income, Expenditure and Debt in Scotland 2007-08', Research Findings No.49/2009, Social Research, Scottish Government, (with A. Furlong, J. Commander, J. Findlay, S. Hurrell, D. Nickson, A. Symeonides and F. Wilson).

'Higher and Further Education Students' Income, Expenditure and Debt in Scotland 2007-08', Edinburgh: Scottish Government, 2009 (with A. Furlong, J. Commander, J. Findlay, S. Hurrell, D. Nickson, A. Symeonides and F. Wilson).

'More than a Club for Senior Officers: Maximising the Benefits of ECIU Membership for Twente University', for Universiteit Twente, 2009 (with E. Diaz de Leon, B. Essmann, K. Farquharson and K. Nijmeijer).

'An International Comparative Survey of Retail Employer Soft Skill Demands', for the Nuffield Foundation, 2007 (with D. Nickson, J. Commander and S. Hurrell).

'Estimating the demand for union-led learning in Scotland', Research Paper 6, 2007, unionlearn, London: TUC (with J. Findlay and P. Findlay).

'An Analysis of Discrimination Cases Based on Physical Features under the Victorian Equality Opportunity Act 1995', SCER Report no.16, 2007 for the Equal Opportunity Commission (Victoria) Australia (with D. van den Broek, R. Hall, S. Hurrell and D. Nickson).

'Estimating the demand for union-led learning in Scotland, 2007 for the Scottish Trades Union Congress' (with J. Findlay and P. Findlay).

'Valuable Assets: A Study of Pay, Working Hours and Overtime in Scotland’s Primary, Secondary and Special Schools', SCER Report no.15, 2007, for the Equal Opportunities Commission Scotland (with D. Nickson, S. Hurrell and J. Commander).

'Organising to Learn/Learning to Organise: Three Case Studies on the Effects of Union-led Workplace Learning', Research Paper 4, 2007, unionlearn, London: TUC (with P. Findlay and P. Thompson).

‘Organising to Learn/Learning to Organise: Three Case Studies on the Effects of Union-led Workplace Learning’, ESRC Centre SKOPE Research Paper No. 68, Universities of Oxford & Cardiff, 2006 (with P. Findlay and P. Thompson).

‘Room Attendant Labour in UK hotels’, for SKOPE and the NIESR, part of the Russell Sage Foundation project: Opportunity in the Workplace: a US-European Comparison (with E. Dutton, D. Nickson, S. James and C. Lloyd).

'Valuable Assets: Phase 2 of A General Formal Investigation into the Role and Status of Classroom Assistants in Scotland’s Secondary and Special Schools', SCER Report no.14, 2006, for the Equal Opportunities Commission Scotland (with D. Nickson, K. Gilbert, J. Commander, S. and A. Marks).

'The Pilot of the New National Performance and Development Review (PDR) Process', SCER Report no.13, 2006, for the Association of Chief Police Officers in Scotland (with C. Lockyer, S. Paton and D. Nickson).

'For Mutual Interest: Trade Unions and Co-operative Employment Development in Scotland', SCER Report no.12, 2006, for Co-operative Development Scotland and the Scottish Trades Union Congress (with J. Commander, P. Findlay, J. Hyman and D. Nickson).

'Valuable Assets: A General Formal Investigation into the Role and Status of Classroom Assistants in Scotland’s Primary Schools', SCER Report no.11, 2006, for the Equal Opportunities Commission Scotland (with D. Nickson, K. Gilbert, I. Calder and J. Commander). http://www.eoc.org.uk/PDF/DoE_research_report.pdf

'Organising to Learn/Learning to Organise: Three Case Studies for the TUC on the Effects of Union-led Workplace Learning', SCER Report 10, 2006, for the Trades Union Congress (with P. Findlay and P. Thompson).

'Evaluation of the Scottish Union Learning Fund (SULF) (2000-2005)', Research Findings No.39, Social Research, Scottish Executive, 2006 (with P. Findlay, R. Stewart and E. Dutton).

'Evaluation of the Scottish Union Learning Fund', SCER Report 9, 2006, for the Enterprise and Lifelong Learning Department, Scottish Executive (with P. Findlay, R. Stewart and E. Dutton).

‘New Britain, Old Politics: Devolved Post-16 Education and Training’, SKOPE Research Paper No. 57, Universities of Oxford & Warwick, 2005 (with E. Dutton and J. Fairley).

'Something to believe in: recruitment opportunities and challenges in the Scottish voluntary sector', 2005, Glasgow: University of Strathclyde (with D. Nickson and E. Dutton).

'The Role and Status of Classroom Assistants', SCER Report 8, 2005, for the Equal Opportunities Commission Scotland (with D. Nickson, E. Dutton, I. Calder, K. Gilbert and K. Wallace). http://www.eoc.org.uk/Docs/Classroom_Assistants_Pilot_Research_Report.doc

'Recruitment in the Scottish Voluntary Sector', SCER Report 7, 2004, for the Scottish Voluntary Organisations’ Human Resource Network (with D. Nickson and E. Dutton).

'New Forms of Work and Organisation in the Creative Industries', SCER Report 6, 2004, for Sociological Research Institute (SOFI), University of Göttingen (with C. Lockyer, E. Dutton and P. Thompson).

‘Aesthetic Labour and the Policy-making Agenda: Time for a Re-appraisal of Skills?’, SKOPE Research Paper No.48, Universities of Oxford & Warwick, 2004 (with D. Nickson and E. Dutton).

'What Every Employer Wants? Skills, attitude and appearance in Glasgow service jobs', 2004, Glasgow: University of Strathclyde (with D. Nickson and E. Dutton).

'Survey of Recruitment, Selection and Skills in the Glasgow Retail and Hospitality Industries', SCER Report 5, 2003, for the Enterprise and Lifelong Learning Department, Scottish Executive/ESRC Centre for Skills, Knowledge and Organisational Performance (with D. Nickson and E. Dutton).

'New Deal Clients into IT Employment: Barriers and Opportunities', SCER Report 4, 2003, for the Glasgow Employer Coalition (with C. Lockyer and E. Dutton).

'Lone Parents into Retail Employment: Barriers and Opportunities', SCER Report 3, 2003, for the Glasgow Employer Coalition (with C. Lockyer, D. Nickson and E. Dutton).

'Review of Market Failure and Vocational Education and Training in Scotland', SCER Report 2, 2002, for the Enterprise and Lifelong Learning Department, Scottish Executive (with P. Thompson).

'Guidance on Understanding Labour Markets', SCER Report 1, 2001, for Future Skills Scotland, Scottish Enterprise (with C. Lockyer).