This small-scale study identified the latest trends and current developments in methods to profile jobseekers in European Public Employment Services (PES). It was undertaken by the Institute for Employment Research with ICF International.

The objective of the study objective was to assist Member States’ PES in adapting profiling systems, which can support their delivery strategies, operational delivery systems and resource deployment. The aim was to enable them to meet their obligations under recent European regulations to support better functioning labour markets, reductions in unemployment, and increasing employment rate, for all groups including the most vulnerable. The study comprised three elements:

• A literature review;
• Case studies of six Member States and two international comparators; and
• A workshop with key stakeholders, profiling subject experts and representatives for Member State PES to explore findings from the literature review and case studies.

Outputs:

Barnes, S-A., Wright, S., Irving, P. and Deganis, I. (2015). Identification of latest trends and current developments in methods to profile jobseekers in European Public Employment Services: Final report. Brussels: Directorate-General for Employment, Social Affairs and Inclusion, European Commission.

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Project Team:

Sally-Anne Barnes - Principal Investigator

Sally Wright

Heike Behle

Project Duration:

November 2014 - April 2015

Project Funder:

European Commission