News - Network Printing Service
Printing Service Outage - Saturday 2nd September
On Saturday 2nd September, between 08:00-14:00, there will be no access to printing and photocopying services provided by IT, while we carry out a major server upgrade.
For advice or support, please contact us: https://www.warwick.ac.uk/helpdesk
What will be affected and unavailable during this downtime?
- Staff & Student pull and push printing, including that within the Linux Managed desktop
- MobilePrint
- AirPrint
- Mail2Me (Scan to Email)
- Copy (including Library Visitor Cards)
- printing.warwick.ac.uk webpage
- SafeCom Saveometer
- Autostore (Scan to Folder)
- The processing of Printer Credits will also be offline.
Please note that the IT provided CUPS will be unaffected by these planned works and will remain available for the duration of this change.
Mac OS printing update - 01/02/2022
MacOS printing is now available via our HP and Kyocera print queues (where available on our servers) when using the latest versions of Mac OS. (Monterey, Big Sur and Catalina)
The latest security updates from AppleLink opens in a new window were released on the 26th January 2022, we advise you to update at the earliest convenience.
If you are unsure how to install the Kyocera Pull Print queue on your Apple computer, please follow our updated guidanceLink opens in a new window.
For reference: Our School of Life Sciences colleagues will have operating system updates and the revised print queue pushed out to them automatically.
We apologise for the inconvenience caused during this period.
Please do log a call with the IT HelpdeskLink opens in a new window with any queries you may have.
Saturday 27th March - Printing Service Outage
On Saturday 27th March from 9AM onwards there will be no access to printing and photocopying services provided by IT Services as major server upgrade work is carried out during the day. We hope this work will be finished before 4pm but may continue until then.
This includes all Staff & Student pull and push printing, including that within the Linux Managed desktop, MobilePrint, Airprint, Mail2Me (Scan to Email), Copy (including Library Visitor Cards), the printing.warwick.ac.uk webpage, SafeCom Saveometer and Autostore (Scan to Folder) and the processing of Printer Credits will also be offline.
Please note that the ITS provided CUPS will be unaffected by these planned works and will remain available for the duration of this change.
Wednesday 28th July 2019 - Printing Service Outage (Evening)
On Wednesday 28th July 2019 there will be no access to printing and photocopying services provided by IT Services from 6.30PM till 9.30PM as major server upgrade work is carried out during the evening.
This includes all Staff & Student pull and push printing, including that within the Linux Managed desktop, MobilePrint, Airprint, Mail2Me (Scan to Email), Copy (including Library Visitor Cards), the printing.warwick.ac.uk webpage, SafeCom Saveometer and Autostore (Scan to Folder) and the processing of Printer Credits will also be offline.
Please note that the ITS provided CUPS will be unaffected by these planned works and will remain available for the duration of this change.
For further details of the change...
Saturday 20th July 2019 - Printing Service Outage
On 20th July 2019 there will be no access to printing and photocopying services provided by IT Services as major server upgrade work is carried out during the day. We hope this work will be finished before 2pm.
This includes all Staff & Student pull and push printing, including that within the Linux Managed desktop, MobilePrint, Airprint, Mail2Me (Scan to Email), Copy (including Library Visitor Cards), the printing.warwick.ac.uk webpage, SafeCom Saveometer and Autostore (Scan to Folder) and the processing of Printer Credits will also be offline.
Please note that the ITS provided CUPS will be unaffected by these planned works and will remain available for the duration of this change.
For further details of the change...
Saturday 15th December - Printing Service Outage
On 15th December there will be no access to printing and photocopying services provided by IT Services as major server upgrade work is carried out during the day.
Printing in the Student Residences - Under Investigation
Following consulation with the SU and Warwick Accomodation a feasibility study is now underway to look into the possibility of deploying a number of 2nd generation MFDs into the Student Residences laundries, common rooms and entrances.
This is to supplement, the exisiting devices within Heronbank and Lakeside and will attempt to provide a more local and accessible solution to our customers in the chosen residences.
All MFDs will be colour, A3, duplex capable with Printing, Scan to E-mail and Scan to Folder built in.
Wireless network facilities are expected to be available within the area to aid accessibility and the support of un-managed and mobile devices.
Check back regularly for more details, we will keep you updated with any information as soon as it come available.
Student Printing - Charges Reduced!
IT Services and warwickprint are pleased to announce that as part of our continuing drive for service improvement and as a consequence of the success of the Managed Print Service (MPS) we have been able to lower our colour student printing prices by as much as 26.32%. This follows on from a similar reduction in pricing that took place in April 2014.
Colour A4 single sided was, 20p now 15p - a reduction of 25%
Colour A4 double sided was, 38p now 28p - a reduction of 26.32%
Colour A3 single sided was, 40p now 30p - a reduction of 25%
Colour A3 double sided was, 78p now 58p - a reduction of 25.65%
These reductions came into effect at 8AM on Monday 5th January.
For details of the current pricing scheme and to purchase printer credits.
NB. We are currently in the process of updating our support guides, FAQs, video and paper leaflets and posters with these new prices so please do bare with us. Even if the price is advertiesed as higher you will only be charged using the new prices.
Printing Services Video Leaflets - Kiosks
Over the next week (15th December 2014) our Printing Services Video Leaflets will be presented via newly developed interactive touchscreen kiosks.
These 10" displays feature touchscreens that give you the ability to select and view video versions of our 11 most popular support queries/tutorials. This complements our already popular Helpdesk Leaflets.
Initially these kiosks will be deployed in some of our most popular and highest volume locations:
- Library - 1st Floor
- University House - Learning Grid 1st and 2 Floor
- Rootes Building - Rootes Grid
- Senate House - PG Hub
Printer Driver Update Activity
IT Services will be updating the printer driver in use on the Kyocera "pull" print queues, this update contains a number of small changes and bugs fixes and a new, easier to navigate user interface.
The change will take place out of hours on Monday 28th July 2014
For further details of this change and how it may affect you please visit the our dedicated FAQs page.